We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Be realistic on 'Stars'”
Review of Pestana Cascais

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pestana Cascais
Ranked #14 of 39 Hotels in Cascais
Nantwich, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Be realistic on 'Stars'”
Reviewed 19 September 2011

We stayed in June 2011 and I had booked the room direct and got one with a great sea view.

I notice some people are saying that it does not match the 'Stars' rating, so I think a little explanation on 'Stars' is appropriate at this time.

I have been lucky enough during my 45 years working life to have stayed in hotels throughout Europe, the Far East, America and actually lived in Hong Kong, so hotels and Star Rating Internationally, I know well. Star ratings on hotels are 'Country Ratings' on Stars. We have 4 Star hotels in the UK that I would struggle to offer them 2 Stars.

Stars are country ratings, as there is no international 'Stars' rating.

Also, for we folk using Pounds Sterling and countries tied to the Euro (really an old German DM currency with a new name-The Euro!), then their price can look high relative to their ratings and Stars and the prices just 5 years ago.

For around £110 a night, with breakfast for 2, with a sea view (forgetting the Star Rating), it is value for money in Portugal with the current Euro exchange rates. Yes, a 4 Star Hotel in Portugal is going to be nowhere near a 4/5 Star in some Far East countries, so do your research and be realistic or go to Thailand, Bali, Malaysia or Singapore. You will get 4/5 Stars, but you will pay for it.

We found the staff helpful, but of course less staff than 40 years ago when we first went to Portugal and when many of the 4 Star hotels were new. Hotels are struggling with massive increase in running costs, electricty, gas, staff and high VAT and so they cannot refurbish to 'New' every few years.

4 Star I would agree is 1 Star too many, based on Far East hotels, but still a nice hotel, nice staff and a wonderful location.

Would i stay there again, yes.

Room Tip: Pay extra for a sea view, don't get a room overlooking the car park...............but if you are...
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Capbrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

697 reviews from our community

Traveller rating
    177
    330
    132
    37
    21
See reviews for
232
288
18
49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kilkenny
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 September 2011

We have just returned from a wonderful 7 night stay at the Pestana Cascais Hotel. We would highly recommend this hotel to anyone wishing to travel to cascais. It is a little out of town but only takes approx 30 mins to walk along the coast into the town ( beautiful scenery and passes "boca de inferno" or a short trip in a taxi costing about €4.60 to the train station. There is a shop across the road from the hotel and some bars and restaurants locally too. As the rooms in the pestana have a fridge, the shop is handy for drinks and snacks.

The staff at the hotel are wonderful and friendly. Especially the Bar and restaurant staff, particularly Jose Pedro Riberio "Pedro" in the bar and also Andre Ornelas (Bar) and Andre from the restaurant. The bar is a great place to begin your evening, even if heading into town. The staff really put you in a good mood with their attentive service and witty banter. There is music each evening and the restaurant food and service is enjoyable. Breakfast in the mornings provides a wide selection of hot and cold food and is buffet style, eating in or outdoors. It tends to get busy around 845 and 945 as the Courtesy bus leaves for the town at 9 and 10 and other times throughout the day. it also travels to guincho beach 3 times a day which is very handy or you could take the free Bikes at Bikecas just around the corner from the hotel. Its an 8km Cycle on mosty flat path.
The Hotel has both an indoor and outdoor pool and plenty sunloungers alongside the Attended pool bar which offers a nice selection of drinks and snacks, Hot and Cold.

Our rooms were attended daily and always to a good standard.

The Hotel can organise a transfer from the hotel to Lisbon Airport which we availed of, and costing 75 euro for 5 of us we thought this was excellent value as a taxi for 2 costs 40 euro. Our driver was a lovely knowledgable man who was able give us lots of information on the history of portugal.

Overall, i would highly recommend a stay at the Pestana Cascais, we will booking again for sure!!

Thanks to the Pestana Cascais for a winderful Holiday in Cascais

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Conway_da
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 5 September 2011

We really enjoyed our stay at the Pestana, where we had a family suite. It was comfortable and well equiped with air conditioning. The pool was great although the water could have been a little warmer. We found it a little too cool to use the outdoor pool put the indoor one was fine. The sauna and steam rool were an added bonus. Breakfast is a buffet and was very nice.

Room Tip: Let reception know if you want to use the steam room and sauna otherwise they turn them off.
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Forest17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 September 2011

My daughter and I stayed in the Pestana for 6 days. Initially we felt the location was somewhat outside the centre of Cascais but we realised that the courtesy bus with a most courteous driver did enable quick transfers to Cascais and to Guincho Beach. The hotel has a nice pool and sauna area. The breakfast was plentiful with a good choice. We booked a seaview room which was nice and the rooms were maintained daily and in very nice condition. the beds were very comfortable. It was an advantage that there was a fridge in the room along with a small kitchenette. We ate out each evening - taking a 20 minute walk into the centre where there were multiple choices of resturants and bars. Our favourite was on the marina - The Gordinni which served pizza, pasta, salad and great steaks at a reasonable price with a very friendly service. A taxi back from the town to thePestana costs €5. All is all the Pestana will suit couples and families but perhaps young people looking for the high life may prefer to stay in town or closer to Estoril.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Decsview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krakow, Poland
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2011

A perfect place, near to oceanic shore. Nice rooms with a little kitchen and frizer . You can cook there yourself if you want ! I liked a lounge, chillout music was hearing all over a hotel space. Every place in the hotel is arranged with a good taste . I would love to be here again

  • Stayed October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank WienMa8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGilo
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2011

We stayed five nights at the Pestana and overall were satisfied with it. The room was clean and the beds comfortable but it was quite narrow. We were a bit disappointed that our 'garden view room' actually looked out onto the carpark.
We were also a bit surprised that the rooms lacked what we assumed as standards in hotels of this class, such as complimentary tea and coffee in the rooms or an iron.
We ate breakfast at the hotel each morning and were more than happy with it; there are quite a lot of choices and we really liked the option of several fresh breads and local cheeses.
Overall we probably wouldn't stay at this hotel again because there are some many choices these days. However it is very good value for money and would probably suit families well.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KGilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZH
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 August 2011

Situation quit on the outskirts of Cascais. Free busrides through the day from hotel to centre and back. Large rooms with terras. Very Clean. Good beds. Good bathroom. Very good restaurant. Excellent service. Regrettably no washroom near restaurant. Waiting time for food in poolbar pretty long. Very friendly service.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VakantiegangerZh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cascais hotels
0.9 mi away
Vila Gale Cascais
Vila Gale Cascais
#13 of 39 in Cascais
1,003 reviews
1.0 mi away
Pestana Cidadela Cascais
0.9 mi away
Grande Real Villa Italia Hotel & Spa
Show Prices
Show Prices
Show Prices
1.5 mi away
Hotel Cascais Miragem
Hotel Cascais Miragem
#2 of 39 in Cascais
1,181 reviews
1.5 mi away
Sheraton Cascais Resort
Sheraton Cascais Resort
#12 of 39 in Cascais
766 reviews
0.1 mi away
Eurostars Cascais
Eurostars Cascais
#24 of 39 in Cascais
82 reviews
Show Prices
Show Prices
Show Prices

Been to Pestana Cascais? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pestana Cascais

Property: Pestana Cascais
Address: Avenida Manuel Julio Carvalho e Costa, 115 | Alameda Guia, Cascais 2754-518, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Cascais
#10 Spa Hotel in Cascais
#12 Business Hotel in Cascais
#13 Romantic Hotel in Cascais
#13 Luxury Hotel in Cascais
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Cascais 4*
Number of rooms: 149
Official Description (provided by the hotel):
The Pestana Cascais is a 4-star hotel located in one of the most luxurious areas of Lisbon's coastal region, Vila de Cascais. It is very close to various beaches, including the surfer's paradise Guincho beach, parks, museums, shopping centres and the Casino do Estoril. It offers both an outdoor and indoor swimming pool with whirpool bath, sauna and Turkish bath, as well as a restaurant and a bar. During the summer, enjoy the outdoor swimming pool and gardens with views of the Atlantic ocean. All rooms feature a kitchenette, balcony, air conditioning and Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, World Independent Hotel Promotion, Booking.com, PESTANA MANAGEMENT – Serviços de Gestão S.A., Hotels.com, Odigeo, TripOnline SA, HotelQuickly, Ebookers, Cancelon and Evoline ltd so you can book your Pestana Cascais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Cascais Hotel Cascais
Pestana Hotel Cascais
Cascais Pestana Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing