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“Next time....”
Review of Pestana Cascais

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Pestana Cascais
Ranked #16 of 38 Hotels in Cascais
Twickenham
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Next time....”
Reviewed 15 April 2012

I've recently returned from staying in the Hotel Londres near Cascais but checked out this one whilst there. It was only 1* more but it seemed that you get on a whole new level with this hotel. The room I was shown was lovely with a small kitchenette and the manager offered me an upgrade to a sea view room at no extra charge. The indoor/outdoor pool looked beautiful and the location of the hotel will suit me perfectly - a good but stunning walk into Cascais town and a great bike ride to the wild beach at Guincho. If you do get to Guincho beach (buses leave every hour from close to the hotel) make sure you leave time to take afternoon tea at the amazing hotel, Fortaleza do Guincho - an absolute stunner of a place!
The giro bus which takes you to the out of town shopping mall costs just 1 euro each way and leaves from across the road from the Pestana.

  • Stayed April 2012, travelled solo
    • Location
    • Rooms
Helpful?
4 Thank Sha007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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649 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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Zurich, Switzerland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 March 2012

Staff: 5*
Location : 5*
Infrastructure:4*
This hotel is very well located with full ocean view, a nice garden, nice indoor and outdoor pool. There are several restaurants in the neighborhood. Across the street, there is a great cafe for breakfast, and a small upscale supermarket if you feel like taking advantage of the small kitchenette in your room. There is a shuttle to the center of Cascais. You will need a car if you want to explore the area since Cascais has few attractions. I have stayed there with my family several times in 2011. The rooms have always been clean and the beds comfortable.
We have always stayed in suites on the 6th floor which are sunny, spacious, great for families and have really a fantastic ocean view which can be enjoyed from the large terraces.
The staff has always been nice and helpful, but on our last visit this week they were really fantastic and went out of their way to be helpful: when my daughter was ill, they provided excellent advice regarding the best solution to get help for her. When we left the hotel, I forgot my children's coats in the closet - it was really nice and warm ;-). The hotel staff tried to reach me repeatedly to let me know about this. Since I couldn't return to the hotel to get the clothes, they kindly mailed them to me. Throughout these two experiences, it was obvious that the communication between the staff was flawless since the information about my daughter illness and the coats was known by all the people I spoke to even, if they were not on the same shifts.
This excellent and friendly customer service makes up for the weaknesses of the hotel which are a breakfast buffet needing serious improvement; a decoration that could be updated (everything is well maintained, yet very 1990's in style); a charge for using the room safe and the internet.

Room Tip: Sea view suites 603 and 605 are great. 611 room was nice too.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
10 Thank AlohaFellows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rumia
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 14 January 2012

Great location. Outside the center with free shuttle shuttle. Somewhere quiet, beautiful area for walking or cycling nearby rent-free. And for those with good connections to visit Lisbon, Sintra and Cabo de Roca. I recommend

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GrzegorzRumia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Almada, Portugal
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 November 2011

Good amenities in close to the city centre. The restaurant and buffet are very good, serving tasty food along with some sweet voice singer.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Olenellus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 13 November 2011

I have stayed at this hotel a few times now. OK, its not 4 star and its a bit out of the centre. But its staff are always friendly and courteous, the food is of a good standard. They have a shuttle bus running to and from the centre and if you feel like it there is a nice walk along the promenade into town.

I like to drag my sunbed away from the pool to have some peace and quiet to read my book and they have a large lawned area that allows you to do this.

All in all, this is a hotel were you will get value for money.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank 54BJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeen
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 November 2011

We stayed at the Pestana Cascais Ocean and Conference Aparthotel for eleven days B/B at the beginning of October 2011. Took taxi from Lisbon Airport to hotel and return. We asked for high floor and were allocated Room 608 with side sea view and sun on balcony until 1.30 p.m. Room large with plenty storage but kitchenette, etc needed refurbishing, also TV very old and needed to be re-tuned to get the limited English channels. Safe in room available to rent. Room cleaned every day with sheets changed every two days and towels daily. Large indoor and outdoor pools and lovely gardens overlooking main road and sea. Buffet breakfast was adequate. Hotel staff helpful when needed. Courtesy shuttle bus with very nice friendly driver runs from hotel into centre of Cascais and return. From October onwards mini-bus only available Mon - Fri. Very nice baker/cafe and supermarket across road from hotel. Lovely coastal walk from Pestana Aparthotel into Cascais, which is an excellent small resort with marina, small harbour and lots of shops and places to eat. There is a beautiful promenade stretching along to Estoril. Weather was exceptional for October, over 30 degrees every day. Train runs regularly from Cascais to Lisbon. May return to Pestana Aparthotel some time in the future.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank harcus65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 November 2011

This hotel was ok.
You have to pay €28 for internet access for the week.
You have to pay (can't remember how much) for the room's safe.
Non-sea view is fine if you're going to get out and about - which you should.
Breakfast was a buffet - cereals, fruit, bread, scrambled egg, ham, cheese, sausages(yuk), rashers( yuk), madiera cake (yum), T, coffee etc.
Room has cooker hobs & you can boil water etc - no kettle though!
Clean hotel, helpful staff, located a bit outside Cascais but had a free hotel mini-bus leaving on the hour ( mon-fri) dropping at train station & from there back at 20 past the hour up to 6pm.
Free ( local council) bike " rental" is available (single gear old crocks) just down at the coast nearby. NB - there have nothing to do with the hotel.
The "gym" ( health centre) is just there to pretend to have something - there is nothing of use there - don't plan to use it - no weights at all!
Taxi from town centre (for 2 people) is cheaper than local bus, but not from hotel.
Walkers would like the walk.
Bikers can have a fine cycle westward along the coast to nice beaches - great views & waves - the few food places there were shut at this time of the year.
Very nice coffee shop across the road and supermarket too.

Room Tip: Get out of the hotel after breakfast and see the region.
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
6 Thank irishrazor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Cascais

Property: Pestana Cascais
Address: Avenida Manuel Julio Carvalho e Costa 115 | Alameda Guia, Cascais 2750-424, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Cascais
#12 Business Hotel in Cascais
#13 Romantic Hotel in Cascais
#15 Luxury Hotel in Cascais
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Cascais 4*
Number of rooms: 147
Official Description (provided by the hotel):
Modern 6 story hotel - situated yards from Atlantic Ocean; in close proximity to city center. ... more   less 
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Also Known As:
Pestana Cascais Hotel Cascais
Pestana Hotel Cascais
Cascais Pestana Hotel

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