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“Superb staff. Nice quiet location. Nice hotel.”

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Senhora da Guia Cascais Boutique Hotel
Ranked #21 of 39 Hotels in Cascais
Certificate of Excellence
Solihull, United Kingdom
Level 6 Contributor
234 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Superb staff. Nice quiet location. Nice hotel.”
Reviewed 6 April 2014

Excellent seaside hotel with really good staff...hardworking, attentive and cordial.
Unfortunately during my visit there was a problem getting hot water to the rooms.
Hotel staff worked hard to fix.
Otherwise, nice room, nice bed, good facilities and excellent breakfast.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Roland J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Lisbon, Portugal
1 review
Reviewed 11 March 2014

Everything was perfect, the venue, the staff, the food. Everything!
We and our family really enjoyed the fantastic day we had! Excelent Service!
We spend a wonderfull time in Senhora da Guia. The restaurant served excellent food and the service was perfect. The staff could not be more helpful, they help you where they can with a smile.
A beautiful old villa transformed into a boutique hotel, is amazing. We loved it.
If we have the opportunity in the near future to make another event, we surely will do it in Senhora da Guia!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiag0Dias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
85 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 24 February 2014 via mobile

We live quite close by but decided to spend a quiet New Year's Eve at the hotel as we got a very good deal for room and breakfast and we even got a discount for dinner. We booked the standard double room which we knew would not have a sea view but it was quite a good size and had a small balcony. The decor was nice and they had bathrobes and slippers and Molton Brown bath amenities which was nice however the bathroom only had a bathtub (no separate shower) and as it was quite high I can see where older people might have trouble getting in and out of the tub, plus it was quite difficult to reach the taps without actually getting in the bathtub. Furthermore there are no hooks in the bathroom on which to hang the robes and the actual robes were very worn out with holes in them. We also found a few things quite peculiar:
-There were Nespresso coffee capsules in the room but no Nespresso machine (!)
-We tried to call the bar and the restaurant using the extension numbers provided in the hotel directory and it said on the phone "not permitted"
-We had been told the internet was free and when we called reception to get the password we were told, after waiting for ages for them to answer the phone, that they had to print out the password and would bring it to our room but they never did. We did not bother to ask for it again as it was getting late anyway and we were leaving the following day.
We had dinner at the hotel. We had been told that it would be a la carte but when we sat down there was a menu on each place setting with a few choices for each course but with a set price. We decided to give it a go anyway as we did have a discount and we were not sorry we did. The food was really good and served in large quantities. The English translation of the menu was appalling and we pointed this out to one of the waiters however it was not a problem for us as we are Portuguese. It is quite embarrassing for a 5 star hotel to make these kinds of mistakes. The staff was quite friendly but did not have a lot of knowledge about the food. They did offer to take up to our room 2 glasses of champagne at midnight which was nice.
Breakfast was quite good with a good selection of food with good quality however food ran out fast and took a long time to be replaced, especially the croissants which had to be baked and we had to wait for quite some time. They were warm and delicious when they arrived but it was quite a long wait. Some of the breakfast staff was not very efficient, they were very loud when they talked to the kitchen staff (kitchen is open and visible from the dining room) and they never cleared away the dirty dishes.
We did not use the spa or gym but the grounds are well kept and the view from the bar and restaurant is very nice over the ocean.
Overall it was a pleasant stay and we gave it a good classification due to the fact that we did get a very good deal. I am not sure we would have been as happy if we had paid the full price.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank I travel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgetown guyana
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 December 2013

We spent a week in this hotel and we were very satisfied. The room we had was very good and was kept very clean.
The restaurant served excellent food and the service was perfect.
When you don't mind walking or cycling it is great place to stay. Otherwise you need a car.
But it is easy to get a taxi.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cvanderroest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 4 Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 November 2013

Stayed at the hotel following a few days in Lisbon. We found it really relaxing with great views out to sea. The staff could not be more helpful. Our room was very large (as was the bathroom) with a balcony and was very clean. We ate in the restaurant twice and was very impressed by the quality of the food. The breakfast was the same. It was a bit out of town but we didn't mind walking. Would have loved to have stayed longer and would certainly return.

Room Tip: We paid extra for the sea views but it was certainly worth it.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knokke, Belgium
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2013

This hotel is excellent with very top service and kind people nothing is too much to please you, the only thing is that it is situated next to the main coastroad so get used to and that the neighbours has a barking dog all night

Room Tip: With seaview it is ok but watch the neighbours dog who is barking all night !
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gent
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 October 2013

First impressions upon arrival:
- the entrance with small cobblestones.
- colourful villa
- green lawn with beautifull palm trees.
- warm welcome at the reception.
This is defenitely a house with a history.

The superiorroom was outstanding with the large terrace and oceanview.
Every day fresh bed sheets and the supperbe cleaning stands for quality.
Having breakfast, to start the day, is a delight in Senhora da Guia.
The restaurant gives a home feeling.
The staff is very friendly and professional.
They help you where they can with a smile.
We spend a wonderfull time in Senhora da Guia.
If we have the opportunity in the near future to come back, we surely will do!

This was one of our best vacations.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JACO5354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Senhora da Guia Cascais Boutique Hotel

Property: Senhora da Guia Cascais Boutique Hotel
Address: Estrada do Guincho, Cascais 2750-642, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Cascais
#12 Spa Hotel in Cascais
#13 Family Hotel in Cascais
#13 On the Beach Hotel in Cascais
#18 Luxury Hotel in Cascais
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Senhora da Guia Cascais Boutique Hotel 5*
Number of rooms: 41
Official Description (provided by the hotel):
Commanding breathtaking views to the Atlantic Ocean and surrounded by pinetrees, Senhora da Guia is a 5 star charming boutique hotel offering a relaxed and a very comfortable ambiance amidst nature on the Lisbon Coast. For more than thirty years Senhora da Guia is synonymous with great accommodation, attentive service and delicious food.Senhora da Guia is conveniently located in between the many delights of Cascais and the beauty of the Guincho beaches. Our guests appreciate the perfect setting for relaxation right on the doorstep of the Atlantic Ocean, with a neighboring golf course and the picturesque town of Sintra a short drive awayEach of the three buildings making up Senhora da Guia is charming in its own right. The main building in subdued, sun-kissed orange hosts our reception, lobby, restaurant, spa and several of our rooms and suites. The adjoining building in a warm shade of yellow is surrounded by pine trees, with all the rooms overlooking a lush green lawn with palm trees. The third, terra cotta colored part of the hotel is built around a courtyard with a delightful little fountain. The ambience is incredibly warm and welcoming! ... more   less 
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Also Known As:
Senhora Da Guia Hotel Cascais
Senhora Da Guia Cascais

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