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“Fab camping holiday!”
Review of Orbitur Guincho

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Orbitur Guincho
New Milton, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Fab camping holiday!”
Reviewed 6 August 2014 via mobile

We are on day 10 of our 14 day holiday booked through Eurocamp. The site is fabulous everything we could have hoped for and more. Eurocamp (formerly Keycamps) has excelled itself again in the form of its excellent host, James.
Despite what other reviews say we have not felt the need to hire a car. There is an excellent bus service every 30 minutes and the local taxis are very cheap.

Stayed August 2014
Helpful?
6 Thank Pingu63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Cardiff, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2014

Stayed for a week in mid July. This could have been a great campsite, but sadly I wouldn't recommend it for a summer holiday with children unless you're all into surfing. There's a reason the west coast near Lisbon is good for surfing - the wind was so strong we could sometimes barely stand on Guincho beach and the sand whipped up around our faces. There wasn't a single day during our stay where the flags on the beach weren't red, so definitely no swimming. Sadly the wind also meant that we couldn't sit outside our chalet on the campsite in the evenings, we had to sit indoors. We did try, wrapped in blankets, but that wasn't quite the summer holiday we were looking for!

We booked a Morea bungalow direct with the campsite. It's quite basic, very small rooms, and looked quite dated and tatty. The Eurocamp caravans looked even more exposed though, in terms of the wind. It's a shame because the site itself is fine, I understand that July and August are often the windiest months. Pine trees give plenty of shade, very relaxed atmosphere, and the staff who helped us book couldn't have been more helpful (thank you Margarida!) The restaurant is brightly lit with plastic tables and chairs. There's a free wifi room and the wifi extends to the patio area outside the restaurant.

Lots to do in the area. Cascais is pleasant enough and as soon as you reach the south coast which Cascais is on, then you get out of the wind. Sintra is stunning, well worth a visit. And it's easy to get to Lisbon from Cascais.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PeachesMcLean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cascais hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2014

We stayed here for a week in April 2014. 2 adults and 3 children. The park itself was not too bad, but could do with some work. The problem we had was the rep! Our van was not ready when we arrived, and we had to wait a further 2 hours. Then we were put in a different van, (first one smelt of gas and the rep did not know why). The van seemed ok on the surface of it and the staff at the park itself were lovely! We found that our van was over ran with ants! I mean all over the kitchen in the kids beds, (matress and linen!). We asked for a raid spray and the rep brought it round and sprayed it once. We told him we had more ants now in both bedrooms and instead of being offered another van we were told to just complain! The sofa bed was broken and we were unable to put it up in order for 2 of the children to sleep on it. The smell of the ant spray was over powering in the bedrooms and still no help from the rep who went out of his way to avoid us! The state of the place was beyond filthy under the sofa and matresses, (we had to lift them to spray), and despite complaining we were told to just complain to Eurocamp and avoided by the rep. The rep who incidentally seemed to have time to chat to everyone but could tell no-one where anything was and at the first sign of problems could never be found!

We made the best of our holiday and the staff at Orbitur themselves were lovely.

I think the brochure should say a car is necessary as most people had car hire and cabs were costing a fortune, as only 4 passengers can be taken in a cab.

When we returned we complained to Eurocamp, who replied that we had broken the pull out bed, and that we were offered another van! The sofa bed was broken when we were moved in and we tried to fix it! Never were we offered any help or other accommodation but instead was avoided! They have never replied and have been chased for replies but still no response. We have travelled with Eurocamp before so was gutted by this treatment!

On the upside what has come out of this is that if you book directly with Orbitur themselves, (they are the place that Eurocamp use in Portugal), you can save yourself about £1000! The staff who work for Orbitur are really helpful too!

So on the up we now book direct with Orbitur, get excellent service and save a grand. Would advise anyone to do the same!

  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank midnightdora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014 via mobile

I'm a walking traveler. I'm stay 1 night and I paied 16 euros for 1 tent,1 person. 2 euros for dog and the market has not food for dog, the only vegetables available is poteto and the are not also fruit. The most near market is far 3km and the centre of town is really far. The quality of bathromm is bad. Very very expensive for this service.

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
3 Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

place with a very nice room with lots of space clean showers shadow pool very spacious restaurant with fantastic staff very helpful paula mornings and evenings super sipatica claudia with a lot of patience for children always smiling ... there was no vegetarian food list promptly received several options to eat ... Marguerite was very helpful ... congratulations to the whole team that works hard to be that well attended ... but Marguerite, paula, and claudia were perfect for me feel welcome. I hope to return next year

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank antje b b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lithuania
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

We staed just for one day, but got a lot of fun - the camin site is very nice, clean, lovely houses, live music at the evening, staff with a good humour and uber nice breakfast. Our shower head was broken in the house and the ocean is pretty far away to walk, but it did not got in the way to enjoy everything.

Room Tip: Mosquitos in the summer, be ready
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmorFati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riggisberg, Switzerland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 June 2014 via mobile

Very welcoming camp site with lots of space to camp. Place and toilets are clean. Hot showers.
Restaurant is worth a visit during your stay.
Beautiful pool area with kids pool. People are very friendly and helpful. Great location for surf and windsurf (watch the currents) and to explore nearby Sintra and Lisbon.

Stayed May 2014
Helpful?
1 Thank McFunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orbitur Guincho

Property: Orbitur Guincho
Address: Estrada Nacional 247 6 | Lugar de Areia, Cascais 2750-053, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Beach Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 37 Speciality Lodging in Cascais
Price Range (Based on Average Rates): £
Hotel Class:3 star — Orbitur Guincho 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Camping Obitur-Guincho Hotel Cascais

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