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“Halpet50”

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Pestana Cidadela Cascais
Ranked #8 of 39 Hotels in Cascais
Falun, Sweden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Halpet50”
Reviewed 15 July 2012

We spent one week at this beautiful hotel perfectly situated in the center of Cascais. We were warmly welcomed by the friendly staff and to our surprise, our room was upgraded to a junior suite without any extra cost. The room was just perfect, nice and clean. The breakfast buffet was great with perfect service and the view is just wonderful close to the yacht harbour. Just to stay in shape the hotel is also equipped with a small fitness center. We can really recommend this hotel and we hope to be back another year

Room Tip: The junior suite was just great, quiet, clean with all you could ask for
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  • Stayed June 2012, travelled with family
    • Value
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Helpful?
2 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,215 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (184)
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Macau
Level Contributor
108 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 12 July 2012

The "pousada" (Portuguese word for inn), which opened this year, is inside an old seaside fortress overlooking the bay of Cascais. The location is very good: just a 5 minutes walk to the town centre. My room (n. 100) was very quiet, which I appreciate, but it was also very hot during the day due to its solar orientation (you can switch the air con however). The view of the room was to one of the inner courtyards/squares of the fortress. One of the dining/breakfast rooms overlooks the sea and is very pleasant.
Here is where I think they can improve: a) It would be nice to have one or two complimentary bottles of water in the room, as well as a shoehorn (if it was there, I didn’t find it); b) The bed pillows are too much soft (an unfortunate trend everywhere!) and the room service should be prepared to provide harder ones, which they were not; c) The reception staff should be instructed to listen attentively to the guests’ comments, very especially when they themselves take the initiative to ask the latter if they enjoyed their stay!

  • Stayed June 2012, travelled on business
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Helpful?
Thank Goncalo2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 July 2012

This is a new hotel set in an old citadel. From some of the rooms you can see the stone walls, and the entire hotel is built within these walls. Many of the rooms have sea views -- ours overlooked a marina, and the hotel itself is extremely modern, spacious, and comfortable. The bathroom is like a spa with a calming blue light emanating from the depths of the tub. Parking is isn't even a challenge because although there is no parking inside the walls, the staff takes care of it for the guests.

  • Stayed May 2012, travelled with friends
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Helpful?
Thank Marta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menlo Park, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 July 2012

We were surprised at how well a contemporary hotel worked with historic fortress grounds. Staff were friendly, the rooms good sized with a patio. I wish we stayed longer. It's near the harbor of Cascais, which is easy walking. Used the gym also.

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank Onthego650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 July 2012

This pousada (read posh historical hotel) was our first experience with this style of hotel. It is brand new and had only been open for about 3 months. The hotel is constructed in an old military fortress. The outer walls are still original grey stone but the barracks are converted into a modern hotel. The photos will tell the story. While it has a nice breakfast and excellent service but suffers from a lack of warmth. Still it was wonderfully located in the heart of Cascais close to shopping, eating, and sightseeing. Parking is not free but available for a reasonable fee.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank HAWK-TheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2012

Great hotel, fab location, really friendly staff and lovely food. Loved it! Will definitely be back.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank CBHDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Hordaland, Norway
1 review
Reviewed 26 June 2012

Super place with fabulous staff. Great service, always cheerful and helpful.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Morten-Hegland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Cidadela Cascais

Property: Pestana Cidadela Cascais
Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 39 Hotels in Cascais
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Official Description (provided by the hotel):
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 
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