My partner and I stayed in this hotel for a long weekend. On arriving at the hotel we were really impressed - as the building is very impressive. There is also a great view from the rooms and the breakfast area (and buffet) is fantastic. However, the service leaves much to be desired - especially in the bar - which is very slow and the night we went there they did not even have any beer. Ridiculous. Also, we could not have a bath as the plug in our bathroom did not fit properly and kept leaking out of the water. This was not fixed for us.
The pool is actually inside, so when it is sunny it is a bit strange to be swimming inside.
Personally, If i were coming back to the area, then I would choose another hotel with an outside pool, friendlier staff and a bit of a warmer atmosphere.
- Official Description (provided by the hotel):
- This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more less
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