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“Very good hotel!”

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Hotel Cascais Miragem
Ranked #3 of 38 Hotels in Cascais
Certificate of Excellence
belgium
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Very good hotel!”
Reviewed 21 September 2009

We liked the Cascais Miragem. It's a nicely decorated, modern and clean hotel between Cascais and Estoril.
Food was great, rooms very large and comfortable, beautiful view from the balcony.
Some minor points:
-Service at pool: we ordered a burger, which took 45 minutes and 2 reminders. One day, an umbrella flew into the pool (it first hit a woman in the face). When we told the waiter at the pool, he blamed the hotelguests (he stated he closes the umbrella's when windy but the guest open them again, which was not true as we were the whole after noon at the pool. He only closed the ones that were NOT in the windy area...). He did not get the umbrella, which was still in the pool. Late at night we saw it was still in the pool, and as it could be dangerous for swimmers next day we told reception which did... nothing. Next morning: still in the pool. Next evening: still in the pool, removed by hotel guest.

-Location is indeed a bit difficult as you have to cross a busy road twice (with traffic lights though) AND a dirty tunnel which has no light (take a flashlight in the evening!!) to get to the center or the beach. Which are both no far away. Location is on the other hand good, as it is close to the center of Cascais and the center of Estoril (a lot of hotels in Cascais are a bit remote).

Cascais Miragem was a good experience and we would certainly return. We did not have any inconvience of the building works next door, as they were already putting the windows in.

  • Stayed September 2009, travelled on business
    • Value
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Helpful?
Thank djeejn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
José Branco, Hotel General Manager at Hotel Cascais Miragem, responded to this review, 20 October 2009
Dear Guest,

Greetings from Cascais!

Thank you very much for taking the time to make your review.

I am pleased to know that you have enjoyed the Hotel and the surroundings.

I am sorry for the minor points and I took all the necessary actions in order to avoid such thing to happen again.

Regarding the tunnel I immediately reported to the Municipality and it was painted and the lamp changed. By November there will be brand new tunner which will be wider and nicer as it will have a water cascade.

Thank you for your preference and looking forward to welcoming you back to Cascais in the near future.

Best personal regards

José Branco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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London
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 September 2009

We'd read many reviews on this site prior to booking this hotel and had our reservations, primarily about the hotel's location and atmosphere. Glad to say that our concerns were unfounded. The hotel is only a short walk (5-10mins) from both Cascais and Estoril and though it is on the main road, the hotel is built above the road so it is only seen from the hotel lobby and not seen (or heard) from the rest of the hotel. The atmosphere of the hotel was great also. We'd read that the hotel was more of a business hotel and as such had a tendency to be vacant and quiet. This was the not the case at all. The hotel had a very vibrant feel to it, and a great mix of couples and families. HIghly recommended.

  • Stayed August 2009, travelled as a couple
    • Value
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    • Service
Helpful?
Thank L0nd0nBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 September 2009

It was my third time staying at Cascais Miragem and it's impossible to be disappointed! The hotel structure is magnificent, service outstanding, it was again an overall very good experience with only minor flaws.
First of all location: it is located very close to the city center, at about 10 minutes on foot from the shopping mall and the beginning of the pedestrian area, overlooking the sea and the beach. Unfortunately the railway and the very trafficated provincial road pass right in front of it spoiling itslocation a lot and making it a little bit akward to walk and cross the street to reach the center. During my stay there were construction works in the building beside Hotel Mirage so this added up a little bit to the general mess in the sorroundings at the time but this must be temporary.
As I said front desk staff is marvelous, kind and efficient. I was given my key after showing my passport as I was already pre-registered due to a previous stay. I was also offered two welcome drinks for me and my partner.
Room was spacious with a view over Cascais Marina and the swimming pool. Outstanding bathroom, and very nice balcony carpeted in green resembling fake grass.
The pool is also very beautiful and breakfast area and the bar sit just beside it.
A very complete and tasty breakfast completes your stay. There's a car park and for those in need of pampering a SPA is also available.
The only other minor flaw is the lack of wireless internet connection in the rooms. Upon check-in you will be offered (if you ask) a cable to run the internet on your pc but this is pretty short forcing you to use your computer at the desk. I really hope they can upgrade this service shortly.
Parking is for a fee (12 € per day during my stay).

  • Stayed September 2009, travelled on business
    • Value
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    • Rooms
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Helpful?
Thank Alek77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 31 August 2009

Stayed in this hotel last year and thoroughly enjoyed ourselves. Set into the hilside with spectacular views over the Atlantic, whatever you do make sure you get a sea view room because the view is breathtaking.

Amazing breakfast in beautiful setting, excellent sized rooms with very good bathrooms the whole hotel was well laid out and had the right feel for a 5 Star.

The pool was unheated and so it was a bit of a shock at first but once in was fine. For us, the aded bonus was the free use of Holmes Place beneath the hotel. We did a morning spin class before breakfast to start the day and ease the guilt.

Cascais is a beautiful and chic part of Portugal with fine restaurants serving local specialities. The old town/port area was a joy and we had some memorable meals there. Try Pimento for a a gastronimic seafood extravaganza and look out for the local speciality of barnacles.

One last piece of advice to those bound for the part of portugal is to visit Sintra which was one of the most extraordinary places I have ever visited. Words would not do this justice so just go there.

  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank SBGLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athens
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 August 2009

The room was very big and cosy with great ocean view,with a modern bathroom.The bed was huge and very comfortable.The swimming pool was great with view of beach and Cascais.The hotel welcome us with 2drinkings(free) at the pool,the staff was very kind and helpfull!Cascais centre was 10minutes on foot.During our stay we went at the restaurants O Poeta and Latitude 38,both of them had delicious food and excellent service.The breakfast at the hotel was perfect with a big variety.We stayed only for 2days(we continued our holidays in Lisbon) but i promise that we will return(maybe the next summer,who knows?) ......it was the best hotel i have ever stayed!

  • Stayed August 2009, travelled as a couple
    • Value
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Helpful?
Thank maimo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.Petersburg
1 review
Reviewed 20 August 2009

The hotel is great! Excellent service, delicious food, cosy and clean rooms, friendly and easy-going stuff!
It was our first experience to spend a vacation in Portugal and we were just surprised about the country and people.
The reception stuff is very kind to everybody and ready to help anytime.
Amazing ocean view from the room!
We travel a lot and we can honestly say that it was the best breakfast we've ever had. So much variety of food and really fresh fruits! Just perfect!

  • Stayed August 2009, travelled as a couple
    • Value
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    • Service
Helpful?
Thank PearlSPb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2009

Absoloutly gorgeous place! Entrance is beautiful, room is very cosy and an excellent open top balcony with lots of space to sunbathe if you don't fancy going down to the pool! Views from the room were beautiful. The pool area is great, and looks out onto the beach. We had no issues with this hotel at all except the buffet is hugely overpriced (£30 per person) for food which is very bland!

I would stay here again in a heartbeat. As we were part of a wedding party, an outside caterer sorted our breakfast, lunch and dinner, (except the one day we tried the buffet) so we can't give any reviews on where to go out to eat! There are many places to eat surrounding the hotel though, so food wouldn't be a problem for you.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IMINAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cascais Miragem

Property: Hotel Cascais Miragem
Address: Av. Marginal, 8554, Cascais 2754-536, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Cascais
#1 Family Hotel in Cascais
#2 On the Beach Hotel in Cascais
#2 Business Hotel in Cascais
#3 Luxury Hotel in Cascais
#3 Spa Hotel in Cascais
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Cascais Miragem 5*
Number of rooms: 192
Official Description (provided by the hotel):
On the exclusive Estoril coast, the five star Hotel Cascais Miragem is set in a spectacular situation facing the Atlantic Ocean with views over the Marina of Cascais. The 192 elegantly decorated rooms and suites are spacious with all the modern comfort. Relax at the Cristovao Colombo Bar for a pre-dinner drink of Porto or Champagne before dining in the award winning Gourmet restaurant overlooking The Marina. Traditional Portuguese recipes with international influences create trans-ethnic cuisine prepared using only the finest ingredients. Located on the third floor the "infinity edge" of the swimming pool merges with the deep blue of the Atlantic Ocean. All guests have complementary access to the Health Club, Holmes Place, offering over 3000 square meter of cardiovascular and body building equipment studios with different classes and activities: heated pool with views over the ocean, Jacuzzi, sauna, Turkish bath and a service of personal trainers. The Holmes Place Spa at the Hotel opens the door to an intimate world dedicated to the restoration of strength, beauty and balance of the body, mind and soul. The Day Spa features 7 treatment rooms including an Oceanic Suite and a relaxing area with views over the Ocean. You can choose from the last generation of treatments, aesthetic & wellness products and Aromatherapy care. A place of Inspiration! ... more   less 
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Also Known As:
Cascais Miragem Hotel
Miragem Hotel Cascais

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