Let me start off by saying that this is a spectacular and gorgeous hotel, in fact one of the nicest hotels I have stayed in. The rooms are spacious and extremely comfortable, the sea view is breath taking and the hotel itself is situated in close proximity to the beach and within walking distance of the town of Cascais.
My girlfriend and I had a very bad experience on the first morning of our stay. We went down for breakfast to the breakfast room at 10am and on our return 20 minutes later noticed that the room had been cleaned. This seemed a bit strange to me that the cleaner had entered our room and left within that space of time. The fact that all my clothes had been neatly folded apart from the pair of shorts where I had left my wallet also alerted my attention. My shorts were still lying on the floor.
I proceeded to check my wallet which I know for a fact had €300 in it prior to breakfast and noticed that there was now only €200 in it. I asked my girlfriend to check her purse. She also had €100 missing from her purse. We had not put our money in the safe at that time which was a huge mistake on our behalf. I didn’t even dream that the cleaners would have cleaned our room so soon.
At this stage we reported the missing money to reception, they reviewed the cameras and stated that a cleaner had entered our room at that time. They questioned the cleaner with regards the missing money but she flatly denied anything to do with this and as she had no previous bad marks against her there was nothing that management could do.
This whole incident although didn’t ruin our holiday left a very bad taste in our mouths for the remainder of our stay. I would still recommend this hotel but just advice people to be careful and not to leave their money lying around their hotel room.
- Official Description (provided by the hotel):
- On the exclusive Estoril coast, the five star Hotel Cascais Miragem is set in a spectacular situation facing the Atlantic Ocean with views over the Marina of Cascais. The 192 elegantly decorated rooms and suites are spacious with all the modern comfort. Relax at the Cristovao Colombo Bar for a pre-dinner drink of Porto or Champagne before dining in the award winning Gourmet restaurant overlooking The Marina. Traditional Portuguese recipes with international influences create trans-ethnic cuisine prepared using only the finest ingredients. Located on the third floor the "infinity edge" of the swimming pool merges with the deep blue of the Atlantic Ocean. All guests have complementary access to the Health Club, Holmes Place, offering over 3000 square meter of cardiovascular and body building equipment studios with different classes and activities: heated pool with views over the ocean, Jacuzzi, sauna, Turkish bath and a service of personal trainers. The Holmes Place Spa at the Hotel opens the door to an intimate world dedicated to the restoration of strength, beauty and balance of the body, mind and soul. The Day Spa features 7 treatment rooms including an Oceanic Suite and a relaxing area with views over the Ocean. You can choose from the last generation of treatments, aesthetic & wellness products and Aromatherapy care. A place of Inspiration! ... more less
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- Also Known As:
- Cascais Miragem Hotel
- Miragem Hotel Cascais