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“An Hotel you will return to .... again & again!”

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Grande Real Villa Italia Hotel & Spa
Ranked #2 of 39 Hotels in Cascais
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“An Hotel you will return to .... again & again!”
Reviewed 28 May 2014

Looking for an hotel - 40 minutes from the centre of Lisbon; in a lovely small coastal town; and where the staff are always smiling, courteous, friendly and helpful? Where the breakfasts are out of this world and the bedrooms are spotlessly clean, well-equipped and spacious. Look no further than the Grande Real Villa Italia Hotel.
The Hotel is well situated in Cascais, an attractive small town on the Estoril coast. There is a bus stop just outside the Hotel at which you can catch a bus every 15 minutes or so. The centre of Cascais is about 10 minutes from the Hotel. Also, there is a superb train service which runs to the centre of Lisbon every 20 minutes.
You will enjoy this Hotel. We did. In fact, it would not be an exaggeration to say that it is one of the best hotels we have stayed in.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 9 June 2014
Dear Guest,

It was a real pleasure to read your review and how much you enjoyed your stay with us.
Thank you for all your compliments to our staff and the details of our service. We will make sure that your comments will be passed on to our team.

Thank you so much for having left your feedback about our Hotel on Tripadvisor and we hope that we will be able to welcome you again, for another excellent experience.

Kind regards,
Diogo Fonseca e Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,736 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (275)
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BELFAST
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

This hotel is one of the best we have visited. Although our room was not ready on arrival we were offered a welcome drink and escorted to the terrace. Our accommodation was the cheapest on offer but had all the essential facilities and would have been classed as a superior/deluxe room in any other hotel. It has the most modern of facilities and housekeeping was of a very high standard. We ate in the restaurant on the first evening of our stay and the cuisine was first class in every way. This hotel treats all its guests as special people and the special attentive qualities of the staff makes your stay even more enjoyable. Breakfast is a treat and the array of food on offer is of the highest quality and excelled in terms of its variety. Very many thanks for such an enjoyable experience.

Room Tip: Not able to comment on other rooms in the hotel. Our accommodation at the back of the hotel was sati...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DEEKS04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 30 May 2014
Dear Guest,

It is very special to see how enjoyable your stay was and that you were pleased with our service.
It is always a pleasure to see a guest satisfied with our service, our staff and with the hotel in general.

Thank you for the qualification of your experience as a “marvelous experience”.
Only the best guests make possible to us to be the best hotel.

We look forward to welcoming you again, soon.

Kind regards,
Diogo Fonseca e Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chertsey, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

My two friends and I had a fantastic long weekend at the Grande Real Villa Italia. It is definitely a 5* hotel in terms of environment, location, amenities and service - but there is certainly nothing stuffy about the hotel, mainly thanks to the lovely, welcoming staff. Nothing was too much trouble and everyone was basically just lovely!

From the moment we arrived, we were treated so well - we were early but 'invited' to breakfast and take advantage of an available room (ours wasn't ready) to rest and/or change.

The Spa is first rate - we have been to quite a few and the ambience, value for money, availability, therapists and environment were second to none that any of us have been to - it thoroughly deserves all of its accolades.

Stay here if you can - we would love to go back and the only thing we would change would be to ask for a sea view room!

Congratulations to this hotel and its staff - a job very very well done!

Room Tip: As for sea view!
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fitaggart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 30 May 2014
Dear Guest,

It is really gratifying to see how enjoyable your stay was and that you were pleased with our service.

It is always a pleasure to see a guest satisfied with our service, staff and our location.

We will share your comment with our team who will be very apreciated.

We look forward to welcoming you again, hopefully soon,to our Hotel.

Kind regards,
Diogo Fonseca e Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eindhoven
Level Contributor
170 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 May 2014

This hotel,is unique by its architecture, location and high standard of luxury.
Outside of Cascais, almost on a cliff, you have a splendid view over the Atlantic ocean.
The outdoor swilling pool is spacious and if you prefer a relax moment, it is easy tonget an appointment at the beauty spa and wellness.
This room i had was veey spacious, with a huge terrace with ocean view.
Good beds, large and well equiped bathroom with a seperate shower.
Breakfast buffet is exquisit and offers a very large selection of various dishes.
The service of the staff is non- stop, excellent.

Room Tip: Ask for a room with terrace and ocean view...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 30 May 2014
Dear Guest,

It´s a pleasure to see your perfect comment about our hotel and your qualification as ¨unique¨.

Thank you about the description about our service. Certainly will be very usefull for new guests.

We are very happy with your kind comment. We hope a for a new visit from you.

Best Regards,
Diogo Fonseca e Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester/London
Level Contributor
70 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 10 May 2014

Room was beautiful, full of character and spotlessly clean.
Bed was a bit on the low side but I think that's just a European thing.

Staff were friendly and the spa is great - complimentary access for certain categories of room. The outdoor pool wasn't really fit for use as it was too cold at that time of year, but it looked like it would be amazing in the summer.

Hotel is right on the sea, with great walks along the cliffs and not too far a stroll from the centre of Cascais which is a really pretty place. Highly recommended.

Room Tip: Try to get a sea view.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TheSavvyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 16 May 2014
Dear Guest,
Thank you so much for your constructive comments and review.
We are happy that you have had a thoroughly enjoyable stay with us and that you were well impressed with our service.
Only demanding customers like you allow us to improve our service and continue to exceed expectations.
We look forward to welcoming you again, hopefully soon.
Kind regards,
Diogo Fonseca e Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 May 2014 via mobile

Just arrived to the hotel
very nice welcome and people .
very nice design .

but doubting it´s reasy to be a 5 stars because :
they give priority to seminar versus people . we had a bad surprise to get a room first level not far from the reception very noisy as they gave all the room to people attending a seminar
in the room , very beautiful (but noisy) in the bathroom no soap, no cotton , not enough towels , water tap not working , hairdryer not working

breakfast good but not the service they were moving table around us again to prepare seminar lunch !

swimîg pool very cold ,
not possible to order fresh orange juice


the evil is in the details

let see the next days

Minoal

Stayed May 2014, travelled as a couple
Helpful?
4 Thank minoal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 16 May 2014
Dear Guest,
We sincerely regret that you feel not satisfied about your stay with us, since the feedback we receive is usually extremely positive with many guests praising the helpfulness of our team and our service quality. we assure that will pass your comment on to the department heads and assure you that we will continue trying to always provide a high-quality service in all areas and circumstances.
Thank you for having left your feedback.
Kind regards,
Diogo Fonseca e Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2014

The location is possible, with gorgeous beaches nearby, you can walk to Praia de Guincho and eat at several wonderful restaurants on the way. The hotel is comfy, staff wonderful, the spa is a dream--would definitely stay here again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Lis, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review, 16 May 2014
Dear Guest,
It was a real pleasure to read your review and how much you enjoyed your stay with us. Thank you for all your compliments to our staff and the details of our service.
We are happy that you enjoyed your location since our Hotel had a special location, near the beaches with a fantastic landscape..
Thank you so much for having left your feedback about our Hotel on Tripadvisor and we hope that we will be able to welcome you again, for another excellent experience.
Kind regards,
Diogo Fonseca e Silva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grande Real Villa Italia Hotel & Spa

Property: Grande Real Villa Italia Hotel & Spa
Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cascais
#2 Romantic Hotel in Cascais
#2 Luxury Hotel in Cascais
#3 Family Hotel in Cascais
#3 Business Hotel in Cascais
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Official Description (provided by the hotel):
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 
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Also Known As:
Grande Real Villa Italia Hotel Cascais
Grande Real Villa Italia Hotel And Spa
Grande Real Hotel Italia

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