This place is magic! The customer service is the best I have ever experienced and we have stayed in a lot of 5 star hotels all over the world. They are so friendly, attentive and will look after you. Nothing is too much trouble. Pool was lovely & cold which we preferred to cool off in as it reached over 30 degrees! I used the spa treatment - massage & facial - pure excellence! 15 min walk from the town centre that has plenty of restaurants to chose from. We had a sushi snack at the bar restaurant & a couple of drinks on the first night. This is where they could make a little improvement as the service was slow in coming, approx 15/20 minutes to get a beer :( But the view was lovely so we didn't mind! It is true that it is expensive although no more than any other 5 *. Maybe a happy hour would go down well to attract people to actually drink & snack in the bar as it was always nearly empty. Room was amazing (507) - pillows excellent, sheets excellent, everything perfect. The breakfast was delicious and so much choice which had everything from champagne to full fried, all choices of cooked egg or everything you could want if you wish for a healthy option! We arrived by train from Lisbon but on the return we took a taxi for convenience. Transfer time from hotel to Lisbon Airport was 30 min and cost 50 Euros with Cascais Taxi. We will be going back as soon as we can! PS thank you for the complimentary sparkling wine & fruit - lovely surprise!
- Official Description (provided by the hotel):
- Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more less
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- Also Known As:
- Grande Real Villa Italia Hotel Cascais
- Grande Real Villa Italia Hotel And Spa
- Grande Real Hotel Italia