just returned from short break at villa italia which was most enjoyable. overall the hotel is worthy of it's 5 star rating.stayed in superior retreat room which had the benefit of being a larger with a good size balcony and sun loungers / sea views. location of hotel is very good- 15 to 20 min stroll into centre of cascais although short cut can be taken thru beer garden/park almost opp. hotel entrance. breakfast choice and quality was excellent with most efficient and pleasant staff - Deborah in particular . the one evening we had dinner in hotel we were most disappointed with the portions of the meals and service particularly as the restaurant wasn't busy. it was little wonder that it was not any busier! also one member of staff serving us whilst not being rude, certainly lacked basic guest/customer skills. the pool area could do with more sun parasol's especially where children are concerned.. apart from the one ,all staff were very professionall '
- Official Description (provided by the hotel):
- Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more less
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- Also Known As:
- Grande Real Villa Italia Hotel And Spa
- Grande Real Villa Italia Hotel Cascais
- Grande Real Hotel Italia