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“excellent hotel”

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Grande Real Villa Italia Hotel & Spa
Ranked #3 of 39 Hotels in Cascais
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent hotel”
Reviewed 20 August 2014

just returned from short break at villa italia which was most enjoyable. overall the hotel is worthy of it's 5 star rating.stayed in superior retreat room which had the benefit of being a larger with a good size balcony and sun loungers / sea views. location of hotel is very good- 15 to 20 min stroll into centre of cascais although short cut can be taken thru beer garden/park almost opp. hotel entrance. breakfast choice and quality was excellent with most efficient and pleasant staff - Deborah in particular . the one evening we had dinner in hotel we were most disappointed with the portions of the meals and service particularly as the restaurant wasn't busy. it was little wonder that it was not any busier! also one member of staff serving us whilst not being rude, certainly lacked basic guest/customer skills. the pool area could do with more sun parasol's especially where children are concerned.. apart from the one ,all staff were very professionall '

Room Tip: superior retreat rooms and balconies are larger
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (283)
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English first
Antwerp, Belgium
Level 5 Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 August 2014

Thank you again for the superbe and personal rendered service at your beautiful hotel. Villa Italia is the first place where we love to come back and are looking forward when leaving at the end of our holiday towards our next visit. It's the mixture of warm personalized service, beautiful materials around the hotel, the setting, the location and certainly the SPA. Very good treatments. But foremost it's the people that make the difference with other nice hotels; many names to mention but certainly a special thank you to Mr Diogo Fonseca e Silva and Mr João Roquete, compliments to the hotel and the people around the hotel in the different areas, all smiling and friendly at all times, from arrival to departure. We really felt treated with a personalized service.

Room Tip: Rooms are being updated and some have better location within the hotel then others. Do talk with rec...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Peter-op-trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2014

It is one of the best hotel with spa I've ever been ! Very friendly staff , nice people , excellent hotel ! You must see it , in Your best holidays !

Near to the ocean , in the wind and Sun , and also in the hard of the people !

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank Mircea69_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 17 August 2014

For a one week trip we were looking for a good hotel in the vicinity of Lisbon. we have to congratulate ourselves for the decision for the Grande Real Villa Italia. One of the best hotels we ever experrienced woldwide. Whether to focus on the reception or the restaurant or the outstanding friendly staff or the sitaution located close to the Atlantic. Overwhelming the view from our room and the room itself. We had a room on the second floor and that is recommandable to have a breathtaking overview.
And it is only a 10 minutes walk to the center of Cascais where we found several little recommandable restaurants.
All in all we can recommend this hotel if one wants to relax in a luxury and even quite calm atmosphere. It is among the best hotels we have ever booked.

Room Tip: Ocean view rooms in the main building on the second or third floor give a breathtaking overview.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank Werner H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 5 Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 15 August 2014

Our third visit to Cascais area, we have visited a different hotel every time but the Villa Italia been the best so far. It is service and a genuine warm and friendly attitude that wins me over and this place delivered this. Whilst I would not say the rooms were "in your face" luxurious, I thought they were spacious, very clean and stylishly decorated with attention to detail. We stayed in the separate villa Oeste in a seascape room which felt special, very handy for the pool, wonderful views and masses of wardrobe and drawer space. We were on the ground floor and would recommend higher room just to get an even better view of the sea. Only gripes (and very minor because I am trying to find fault) is that the towels could be bigger, one of the pool staff seemed out of step with service compared to the others, and I guess I find it a bit much to have to pay to use spa facilities, not had to do that before with five star hotels. One final thing, the location really is great, very quiet but easy walking distance to the town. All in all, if you want to go to that part of the Lisbon Coast, you wont do any better.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank randmfleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2014

Well, what can I say, fabulous hotel spotlessly clean with a great view out over the sea. The room was very large and comfortable. The staff were always very helpful and approachable and all seem to be able to speak an astonishing array of languages with great fluency. Putting my school French and German to shame! The food at the hotel is excellent.

It is a lovely 15 minute walk into town passing the marina on the way as well as several museums and art galleries. Lots of lovely resturants with great food and a great many local shops as well the usual tourist ones.

Ask the hotel to arrange the transfer from the airport and back as this turned out to be the cheapest option. The trip to the hotel in a Taxi we picked up from the queue at the airport was like a ride on the wall of death with speeds of 160 KPH on the motorway!! In complete contrast the return trip was made in complete calm with a very competant driver, in an immaculate Mercedes for €20 less and in a quicker time (go figure)

We will be back. Best Hotel I have ever stayed at.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 August 2014

Villa Italia is a really good hotel for a summer vacation with the family. Most rooms are fairly large, nice design, clean etc.

Great pool, also a small pool for the smallest kids.

Staff is nice and are trying to give a good service.

The view over the Atlantic are stunning from the ocean side rooms and the outside bar / restaurant.

All in all a solid hotel. Really good.

They need to upgrade the computers in the business center though.... :)

Room Tip: The ocenview rooms have really nice balconies
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Johan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grande Real Villa Italia Hotel & Spa

Property: Grande Real Villa Italia Hotel & Spa
Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cascais
#3 Luxury Hotel in Cascais
#3 Business Hotel in Cascais
#3 Spa Hotel in Cascais
#3 Family Hotel in Cascais
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Official Description (provided by the hotel):
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 
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Also Known As:
Grande Real Villa Italia Hotel And Spa
Grande Real Villa Italia Hotel Cascais
Grande Real Hotel Italia

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