We were looking for a reasonable hotel for a quick week away, but the price had its drawbacks, so decide what is important to you and pay accordingly.
Our room was 103-, when we saw the room, it was instant disappointment. All the rooms are really small, even the expensive ones- to put this into context, there was only about 2 and a half foot of space from the bed to the surrounding walls and this space had to accomodate 2 suitcases and hand luggage on the floor.
It also meant there was only room for one bedside locker and the space between the two single beds was about one foot- as mentioned in previous posts, the room was too small for 2 people.
The carpet was really stained- you could not miss it and this is not acceptable, whatever the price, - when we mentioned this, it was almost denial of the problem and we were advised that they would ask the chambermaid to re- hoover it- missing the point entirely.
The curtains and bedding had definately seen better days, old and shabby.
Now you may think , well, we will be out all day, do these things matter if the price is good?, but the room was a depressing place to return to after a lovely day out.
We tried to pay to upgrade from our first night, but advised that the hotel was full, so that was not an option.
We did get to see the good rooms- 5th and 6th floor- yes, fabulous views and renovated rooms, but still small, other customers in these rooms were complaining about this. They may not represent good value if you have paid top price- do your research.
On the positives- great location, for the train to Lisbon, beach, Cascais and bus to Sintra. Free internet, free security boxes.
Also note, there is no restaurant in the hotel, only for breakfast, otherwise you use the pastry shop on the ground floor, and no bar, although the receptionist will serve a limited selection of drinks.
So- poor room quality, no restaurant and no bar, meant no atmosphere , some staff great, others not so good. Would we stay here again- no
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- Also Known As:
- Saboia Hotel Estoril
- Estoril Saboia Hotel