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“Service with a smile. Recommended highly!”
Review of Space Shuttle Tours - CLOSED

Space Shuttle Tours
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Owner description: Space Shuttle Private Tours provides custom day tours and privately chartered transportation in Portugal. We are a small owner operated company based in Estoril that provides local day tours in and around Lisbon, Sintra and Cascais. What we offer: - Private Lisbon, Estoril Coast and Sintra day tours - Explore historic Lisbon, romantic Sintra and picturesque Estoril - Private, English-speaking bus/tour guide - Free hotel pickup and drop-off We are fully insured and the confortable 8 seat air-conditioned van offers Wi-Fi. Call us to schedule your Sintra Day Tour. Visit the different neighborhoods and attractions of historic Lisbon. Or take a coastal day trip along the Estoril coast. We offer many other services on request. Wine tasting tours, day surf trips, hotel-airport shuttle services for groups. Please contact us to discuss your requirements. Allow us to worry about the driving while you enjoy the country and learn from the region's most knowledgeable experts!
Reviewed 25 March 2014

I started corresponding with Hugo, even before we got to Portugal, to arrange for a trip to Sintra, Cascais and Cabo da Roca. He was very prompt in answering my emails and also offered a good price for the trip. He came to our hotel on time, flashing a very welcoming smile. The van is huge and comfortable. An added plus is that it has wi-fi, which allowed me to upload pics immediately onto instagram :)).He also got along a baby stroller, which we could use for walking around, He gave us good information on various important sites.We were allowed complete freedom to choose the amount of time we wanted at the various sights and he didn't try to rush us in any way. On coming to know that I was a vegetarian, he (voluntarily and without being asked) googled some suitable restaurants in Cascais and took us there. I was really touched by his concern.We had a most enjoyable day, thanks to Hugo's service.

Thank VS2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (7)
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Reviewed 16 March 2014

We contracted with Hugo of Space shuttle tours while staying in Sintra, Portugal...near Lisbon. We spent the full day visiting scenic and historically significant sites including lunch at a family run small restaurant in Sesimbra, a small fishing village in the area. Great food, more than 3 people could eat...total bill 18 €! Hugo was also willing to make a couple of stops for errands we needed to do as well. Very accommodating and informative.

Highly recommended for private tour while in the Lisbon area.

1  Thank Terry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

We used Hugo from Space Shuttle (booking@space-shuttle.net) to bring us to Sintra to the following places:

-National Palace of Pena
-Monserrate Palace
-Moors Castle
-National Palace of Sintra
-Capuchos

We contacted 4 companies before we left for Portugal. Space Shuttle had the best price and flexibility. Other companies would not bring us to all the above places for 8 hours. Hugo picked us up from the hotel on time. He always opened the door when we got back to the car. Not even once he fell asleep while we returned to the car. His driving skill was superb. Roads in Sintra were narrow, winding, and hilly. He handled it well with driving a van! We highly recommend his service.

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1  Thank punamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

We contracted for a half day tour to Sintra but what we got was a van and driver but no tour guide. When the driver came he said the tour guide was ill, and gave us a written sheet with some simple notes about each site.

The driver was courteous, and accommodating and the van was spacious and comfortable, but we did not pay for a van and driver, we paid for a tour. Our first stop was the National Palace. We paid for a private tour which was very good. At our next stop, Pena, there was not a tour available for hire so we saw it alone and I felt missed a lot. And then we ran out of time because all the other sites closed by 5. So given the drive time, all there was to see in Sintra and the closing times, a half day was not enough.

I assume (hope) that our experience with Space Shuttle was singular and that if you contract for a tour under normal circumstances they send a tour guide or a driver that can serve as a guide.. Given that did not get any tour guide services, I thought they should not have charged us the same.

And if you are planning to see Sintra give yourself a full day, it is worth it.

2  Thank DKB-LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hugo F, Proprietário at Space Shuttle Tours, responded to this reviewResponded 3 March 2014

I´m so sorry that you did not like the the tour. In our website on the half day tour to Sintra says that on this tour we visit the Pena Palace and the National Palace only due to the short time. We don´t say that we have a guide because the guide can not go inside the monuments with out paying. Sometimes I take a guide with me but not for the price of 108,00 euros that I made for you. Our price for a half day tour is 130,00 euros.

If you wish, please send us your international bank account number (IBAN) so we can refund you.

Kind regards

Hugo

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Reviewed 27 February 2014

Hugo with Space Shuttles private tours was great! He picked us up from our hotel promptly at our pre-determined scheduled time after a short conversation over the phone the previous day. After quick introductions we reviewed some thoughts on sights to see that we had written down and with his helpful direction and suggestions was able to determine top sights in Sintra.

The van was spacious and comfortable during our 45 minute drive from Lisbon to Sintra and included free Wifi on board. Hugo was always willing to answer questions and navigated the windy mountain roads carefully and with ease (which is a great feat as I easily get car sick). We were always dropped off at the main entrance of whatever attraction we visited and Hugo was waiting with a smile and greeted us by insisting on opening the van door for our party.

This was a great no-pressure personalized tour by a Lisbon-area native. English was no problem. No hidden fees or charges. Friendly and hospitable. Would recommend without hesitation.

2  Thank mamag15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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