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Dom Goncalo Hotel & Spa
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Reviews (701)
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All reviewsswimming capnice pooltropical showerminute walkgreat hotelroom was immaculately cleanmassage serviceample parkingbit crowdeddefinitely return to this hotelstaff were really friendlyswimming poolhuge bathroomrental carnice breakfastperfect spotmany options
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Reviewed 16 October 2011

Stayed there for a couple of days on business but found that it is within walking distance from the centre and the sanctuaries. Has lots of restaurantes close by, also.
The room was spatious, modern and very weel kept. The bathroom was also nice and did have a hairdryer. They also provide some other stuff, like disposable flip-flops in case you choose to go to the SPA (which was complimentary in our case, I'm not sure if that is always the case). The breakfast buffet was nice, even though it didn´t have the largest selection I've ever seen, still the products were of good quality, and the room was quite quiet and pleasing.
They do have free wi-fi all over the hotel, you just have to ask for a password at the front desk.

  • Stayed: September 2011, travelled on business
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2  Thank pikena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkthotel, Guest Relations Manager at Dom Goncalo Hotel & Spa, responded to this reviewResponded 17 October 2011

We thank you very much for your comment. We would like to inform you that all guests benefit from two hour pass per day to the SPA. The DOM SPA includes complimentary features such as a Fitness Room, Interior Heated swimming pool, Jacuzzi, Sauna, Turkish bath, Tropical Shower and Relax Lounge. We look forward to see you again at the Hotel.
Kindest Regards,

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Reviewed 2 October 2011

We have just returned to the UK after spending six days at the Dom Goncalo hotel. Exceptionally clean, and the staff were all very helpful and friendly. Breakfasts had a wide choice of lovely food. They cleaned the rooms and changed the towels every day. Also our sheets were changed a few times too. The only negative thing was that the beds were a bit hard. Also be warned that swimming caps must be worn in the pool, and they were seven euros each. The hotel was in walking distance to visit the cathedral and what an experience that was.

  • Stayed: September 2011, travelled with friends
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2  Thank morrisMaidenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkthotel, Guest Relations Manager at Dom Goncalo Hotel & Spa, responded to this reviewResponded 13 October 2011

Dear Sir,

We thank you very much for your review. We are sorry that you did not have a good sleep. All mattress are brand new and were chosen according to the highest standards. We will make sure to provide you with a softer one on your next stay with us. As you may have experienced the swimming cap is of very good quality and easy to put and take out. Hope you enjoyed our complimentary free access to the Spa. We hope that we can exceed all your expectations next time.
Kind Regards,

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Reviewed 2 October 2011

After reading the good reviews and seeing the photos, I was anxious to stay here. However, was given a room in the old-not-yet-renewed part of the hotel, maybe because it was full that weekend.. clean facilities, but no luxury or design at all.. The rest may be 4* but my old room and the old part was 3* and nothing more... disappointing..

Room Tip: Choose rooms in the renewed part of the hotel
  • Stayed: October 2011, travelled on business
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Thank rachella84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkthotel, Guest Relations Manager at Dom Goncalo Hotel & Spa, responded to this reviewResponded 13 October 2011

Dear Client,

We thank you for your review. We hope to exceed your expectations the next time you stay at the Dom Gonçalo Hotel & Spa.

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Reviewed 1 October 2011

I've been at the Design Room. First it was amazing to see the first look of the room. The bed is huge! It had a very nice view, but no balcony. The furniture was quite nice also. The TV is not very big, but I think it has the proper size. It has many channels, no problem using them. The bathroom is quite big and nice too.

I've been looking around in many restaurants and the menu seamed to be always the same, everywhere I went. I found out that the best place to eat was definitely the Hotel's restaurant, "O Convite". Very nice menu and daily suggestions, and with a full dinner it would be close to 30€ per pax. With the treatment and quality we get there, I think it's CHEAP, when compared to surrounding restaurants.

We got access to the SPA, doing the sauna, turkish bath, tropical showers and the inside pool. It had also a small gym, but we were not attracted to use it because it's lack of privacy (in from of SPA's reception). We did 2 massages, both quite nice. The price is alright (aprox. 1€ per min), and at the end they offered us a tea and some biscuits even.

At the reception they were always very careful attending us like a real GUEST. We had internet access in the room by wire. The hotel wasn't too busy, so we had privacy and peace to do very nice holidays.

Unfortunately the hotel doesn't have a pool outside. It would be perfect if had it. I think it would be also very nice if there was a ring in the BAR, so every time we went there, it would be easier to call the barman.

Breakfast had a very nice variety, and rates for room service were not expensive by our experience (3€ per service).

Room Tip: Definitely choose design rooms. Don't EVER choose the classic. You will regret for the rest of your days.
  • Stayed: September 2011, travelled as a couple
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1  Thank Staikin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mkthotel, Gerente de relações públicas at Dom Goncalo Hotel & Spa, responded to this reviewResponded 8 August 2012

Dear Sir. Thanks a lot for your assessment. Are comments like yours that make us continue to strive to improve service and get the maximum satisfaction of our customers. Kind Regards,

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Reviewed 18 July 2011

Following a busy 24 hours on pilgrimage at the fatima shrine it was wonderful to have use of the spa facilities before departing. All facilities were exceptionally clean and as it was only the two of us using them, it made the experience even better! Breakfast was included in the room price and was of a very high standard.It included some hot items, various breads,cereals,juices,fresh fruits, conserves,cold meats and cakes.
The service in the hotel was excellent, staff were very attentive and helpful.

Our room was on the first floor overlooking a busy road, which was noisy.We were in a Classic ( otherwise known as Old/ Not refurbished!), old style furnishings, bed linens etc. It was spotlessly clean , however the major let down was the air conditioning unit which was so noisy.The result of that was that very little sleep was had.

All in all though it was excellent value for money and I would definitely recommend but make sure you ask for a refurbished room!

Room Tip: Make sure you are not in a Classic room a.k.a. old/ not refurbished
  • Stayed: July 2011, travelled with family
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Thank themanstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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