Just returned from a trip to Portugal three days ago. Among our experiences during our travel we had the misfortune of staying at this "4" star Fatima Hotel. Let me begin first by saying the two really good things about the Hotel Santa Maria was the location and it was clean. Other then that it was a bad dream.
The manager at the front desk was a sour, rude man who should not be working with the public! The easiest of questions (may we have tissues in our room)? , caused him to answer with a dismissive snort. He was inapproachable and not at all accomadating. Breakfast at this hotel was ok, but the help was slip shod helping anyone with clean cups, hot water, replenshing the food containers and overall they were not available. Dinner was a joke. Three times during one meal, with my fork in mid-air, my plate was removed. The food itself was not prepared correctly and was smothered in some kind of pasty sauce. Not once did we have fish in Portugal!
I would take the extra walk to the shrine and stay somewhere where they appreciate your business. This hotel clearly did not care!
- Official Description (provided by the hotel):
- The Hotel Santa Maria is located in the heart of Fátima, close to the Sanctuary. ... more less
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- Also Known As:
- Santa Maria Hotel Fatima