We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel with a great staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Eurostars Das Letras Hotel
Ranked #68 of 248 Hotels in Lisbon
Certificate of Excellence
São Paulo
Level 5 Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Amazing hotel with a great staff”
Reviewed 26 October 2012

Loved this hotel! It is very confortable, well decorated, clean... It is gorgeous!
Location is good, thinking about all uphill and downhill in Lisbon... You can go walking (uphill and downhill, of course) to Bairro Alto and there is a metro station really close to the hotel.
Staff is really great... They make all to make you feel welcome! Staff are really friendy, attentive and always with a big smile. They helped us a lot!
We came from other city, where we stayed at a hotel with a terrible bed. It was pleasant arrive at our room and find a pillow menu!
I will definetely recommend this hotel to all my friends going to Lisbon.
And when I back to Lisbon I will stay there again. It was a perfect choice!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VanessaVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,454 reviews from our community

Traveller rating
    711
    568
    141
    17
    17
See reviews for
239
766
58
129
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kildare
Level 6 Contributor
170 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 26 October 2012

Mly husband booked this lovely hotel for our one night stay in Lisbon. The hotel was really wonderful and we had a balcony with a sea view from the 6th floor. Staff were friendly and helpful. We however found that when looking for directions to the hotel, locals bars did not know where it was, but when we found it, we were only 5 minutes away from the metro stop. ( So overall it was very convenient) We walked down to the main street and onto the sea front. Due to the location of the hotel being up a hill, it would not be recommended to elderly people. The breakfast was a bit of a let down - staff very friendly but all over the place and the layout was not great for large numbers of guests. We waited 20 minutes to have coffee served to us and had to ask at least 5 times. On the PLUS SIDE we had champagne and fruit in our room after we arrived which was included in our package. Maybe Sunday morning in the restaurant was a once off !

Room Tip: Spa was advertised with sauna but was not working when we went to use it.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonehouse
Level 4 Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 October 2012

I probably shouldn't give this hotel 5 stars as the location is up a bit of a hill. However...........it really does exceptionally well on all the other headings. So if you are prepared to climb a small hill you can be pretty near the centre in a very comfortable room with a good breakfast, attended too by pleasant and helpful staff for a very reasonable rate. Thoroughly enjoyable stay.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thesilentwhistle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Rapids, Iowa
Level 6 Contributor
1,131 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 510 helpful votes
Reviewed 20 October 2012

We stayed here two nights and loved the location just a little remote from the city's attractions on a quiet street. Walking downhill, one could get to the bus and metro stops or walk back up hill to the attractions on opposing hillsides. Going back to the hotel, one could take the metro one stop beyond the hotel and walk downhill to the hotel or just hoof it up hill if not burdened with packages. Wi-fi was less than great. Otherwise, the hotel was competent and the staff were very friendly and helpful.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjrg59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2012

My parents, my sister, and I booked our entire trip via the Internet exclusively for the first time ever. My parents were terrified that, even after 400+ awesome reviews, this hotel was going to be awful and dirty (my mom's personal worst nightmare). But when we got there OMG it was GORGEOUS, and SO CLEAN. My mom didn't even pull out the extra sheets she had brought over all the way from the US lol. The staff is amazing, professional, really welcoming, speak great English, and accommodating in every way. On one of the nights, we asked them where to go for my sister's birthday. Not only did they provide an amazing restaurant but when we got back to our room, there was champagne and strawberries waiting for us with a lovely note! It's these wonderful little touches that really make me want to go back. The location was quaint and still very 'center of town.' I especially loved the hill with little steps on one side of the hotel. (my bum was in great shape after the trip! I'm definitely going back to beautiful Portugal again and I'm definitely staying here again.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LinetA123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 October 2012 via mobile

Stayed on business trip on 15th October.

Pleasant clean room, good standard of equipment, music, TV etc..... Only let down by WiFi in room (very,very slow to connect, but speed good eventually) WiFi is free...

Shower broken in room, but bath ok.

Would stay again.

Stayed October 2012
Helpful?
Thank Beckit39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level 4 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2012

Our stay in Lisbon at the Eurostars Das Letras was amazing. I really have to compliment their amazing staff which went out of their way to make all my birthday surprises, planned for my boyfriend's 31st birthday, possibile! I could not thank them enough:) Karim thank you so much for you quick email responses and helping me out with info on the Benfica tickets and of course arranging and picking up the birthday cake, which by the way was really nice! Rui, thank you so much for all your great sightseeing tips on places where to go.

The room was clean, spacious and even had a balcony so we could enjoy the amazingly good weather. On the big day the cake was delivered at the stroke of midnight like I had asked and we were given a bottle of champagne with the cake, thank you so much for that, it was a real surprise, especially with the note from the staff to congratulate my boyfriend. My compliments to the owners, you sure have an amazing team of people working at your hotel and we will definately come back to stay at the Eurostars Das Letras Hotel when we return to Lisboa.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yuk77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lisbon hotels
0.3 mi away
Sofitel Lisbon Liberdade
0.1 mi away
The Vintage Lisboa
The Vintage Lisboa
#60 of 248 in Lisbon
764 reviews
0.1 mi away
Tivoli Avenida Liberdade Lisboa
Show Prices
Show Prices
Show Prices
0.1 mi away
Vincci Liberdade
Vincci Liberdade
#15 of 248 in Lisbon
560 reviews
0.6 mi away
Eurostars Lisboa Parque
Eurostars Lisboa Parque
#79 of 248 in Lisbon
696 reviews
0.1 mi away
PortoBay Liberdade
PortoBay Liberdade
#25 of 248 in Lisbon
846 reviews
Show Prices
Show Prices
Show Prices

Been to Eurostars Das Letras Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eurostars Das Letras Hotel

Property: Eurostars Das Letras Hotel
Address: Rua Castilho 6-12, Lisbon 1250-069, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#19 Business Hotel in Lisbon
#35 Romantic Hotel in Lisbon
#42 Family Hotel in Lisbon
#58 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Eurostars Das Letras Hotel 5*
Number of rooms: 107
Official Description (provided by the hotel):
This is an ideal establishment for business travel and for enjoying tourism with one's partner or family. The hotel provides a business centre, Wi-Fi connections throughout the premises, a gym, sauna, private parking, a restaurant and four completely equipped meeting rooms adaptable for all kinds of corporate events of any size: from 10 persons in the Camoes Lounge to 120 in the Pessoa Lounge. The Das Letras Restaurant, with its decor in contemporary design and its outdoor terrace, serves the finest traditional, Portuguese cuisine and international dishes. Flanked by two large, emblematic Lisbon spaces, the Botanical Gardens and the Avenida da Liberdade, the Eurostars Das Letras enjoys a privileged location in the Portuguese capital, exactly at the point where the business city and the tourist and shopping areas meet. An endless assortment of Lisbon attractions are available within walking distance from the main door of the hotel: Praca Marques de Pombal, Santa Justa, Bairro Alto and its cultural and night-time offers, the Chiado and its book stores, the Castle of Sao Jorge, Alfama, Rossio Square, Praca do Comercio, Praca do Municipio, Rua da Prata, Graca, Lapa and even the streets close to the Benfica area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Agoda, Ebookers, Priceline, 5viajes2012 S.L., Hotel.de, Evoline ltd, HotelQuickly, HRS and Cancelon so you can book your Eurostars Das Letras Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing