We liked the location, cleanness of the guest rooms and the hotel, and the breakfast. The personnel is mostly very friendly and attentative, with genuine motivation to give their best service. Mostly fluent in English, but some choices of word lead to misunderstanding, like referring to the gate of their inner yard with passage to their garage as "tunnel" while the hotel is right by side of a huge tunnel. Ok...
Room was quite spacious, wifi free and working well, air conditioned, view to the Park and the Square, mattresses to my liking. A bathtub is always a bit of luxury. Metro and buses nearby, lots of restaurants, tascas, pastelerias.
Breakfast had everything we needed and the personnel there is very friendly. There is a good variety of local pastries etc. always available.
What was missing then? We'd loved to have a cozy Bar or Café in the lobby (there was one, but perhaps they did not want anyone to sit there, uncomfortable looking as it was. The interior and decorations was plain and reduced style. The plastic table and chair making the furniture in our room seemed out of place. But, good value for the price we paid for four nights.
- Official Description (provided by the hotel):
- An urban haven where the commotion does not enter.To enjoy the city does not mean you need to do without some peace and privacy.The HF Fénix Garden provides the desirable paradox of staying in the heart of Lisbon and feeling protected from all stress.The referential acoustic insulation allows you to observe the city bustle from the window as if it is not real. A strange feeling of seclusion kept in the wide aisles and common areas where, even if the hotel is full, you can feel peace.The decoration and comfort of the HF Fénix Garden make you forget the city and even that you are in a three star hotel. Something that you will only remember on check-out. Very closed to the hotel is Marquês de Pombal, several of Lisbon's main points of interest and all the transportation networks in the city.The HF Fénix Garden offers several free services, such as Internet access in the entire hotel. But the most surprising offer is the feeling of staying in an oasis in the middle of the city. ... more less
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- Also Known As:
- Hf Fenix Garden Lisbon