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“It could be so much better”

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Hello Lisbon Santos Apartments
Ranked #240 of 470 Speciality Lodging in Lisbon
Barcelona, Spain
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It could be so much better”
Reviewed 4 July 2010

We payed a reasonable price, but I am very disappointed about some things: check out is automatic so if you arrive 20 min before 2 pm you can't get in, even if the room is ready. cleaning: toilet was not cleaned well (toilet floor with dust). -forniture: At apt 11 you get in and you are welcomed by a huge pic of New York time square (I'm in Lisbon..does it make any sense? At least buy one of Plaça do Commercio, XXV april bridge or whatever pleases you...but not new york!).
Service: I was sick 3 days before arrival: Called them to check if it was possible to cancel my stay by being charged just the first night. No flexibility. I was supposed to be charge the whole stay (even if in high season you can easily sell a room last minute).
I won't return.
In Lisbon on monday all the museum are closed, what a pity. Town, anyway, is amazing...one of my favourites.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gommax75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Ottawa, Canada
Level 6 Contributor
336 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 25 December 2008

Nice little apartments, modern and clean. Good if you don't need all the regular hotel services (no front desk). A good 15-20 minute walk to Bairro Alto. We did not find many restaurants in the area. A bit noisy, we could hear people going up and down the stairs.

  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank Nathalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2008

We had a wonderful stay at Feel Good Apartments Santos! Everything was new (opened just about two months ago) and tidy and the apartments were very well equipped. Furnishings were nice and modern including extremely comfortable beds. Yay! :)

The location was just perfect. The Santos district has local residents, narrow alleys, lovely old houses from 16th century, nightlife, restaurants and design boutiques. Bairro Alto is within walking distance. At FGA Santos you can sleep in peace, because the little street in front of the apartments is very quiet. We couldn't hear any noise during the nights!

As the only negative thing I could mention that if you are planning to stay for a long time like for a week or two, you should probably consider booking an apartment that is not on ground floor but upper. The duplex on ground floor had only small windows and therefore it was a bit dark there. We stayed only for four nights so this wasn't a problem.

I would definitely recommend this place for anyone travelling to Lisbon. Ten points!

  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sienaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hello Lisbon Santos Apartments

Property: Hello Lisbon Santos Apartments
Address: Travessa Nova de Santos 39, Lisbon 1200-734, Portugal (Formerly Portugal Ways Santos Apartments)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
Ranked #240 of 470 Speciality Lodging in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hello Lisbon Santos Apartments 4*
Number of rooms: 9
Official Description (provided by the hotel):
Santos Apartments rest in the famous "Design District." They are superbly located in a wonderful neighbourhood within an old historical district of central Lisbon, with its unique charm, old alleyways and cobbled streets. The apartments are 300 meters from the National Museum of Ancient Art, 20 minutes on foot to Lisbon downtown (6 stops by tram or bus), 40 meters from tram and bus stops, 5 minutes walk to the riverfront. The apartments are located in a secondary road with little traffic so you can enjoy a quiet sleep. Santos is known for its multi-personality environments where you can enjoy a quiet day at the park, enjoy a nice meal by the river or dance all night in one of the many bars and clubs. The building was opened to the public in April 2008 after a major refurbishment. It has narrow stairs and no lift. ... more   less 
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Also Known As:
Portugal Ways Santos Apartments Hotel Lisbon

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