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“Ideal hotel for a stay in the city”
Review of Vincci Baixa

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Vincci Baixa
Ranked #55 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Reviewed 6 October 2013

The room was just right - nice decor, good shower and comfy bed. Its clean and well decorated. The room is a little dark and you need the lights on most of the time. The lights are complicated however! The location is very good and near by seafood restaurants that are mainly full of locals are excellent. Much cheaper than the tourist ones that are in Rue Augusta. We got the train to Estoril to spend a very wet and windy afternoon in the casino! Not quite Vegas but fun all the same. We didn't eat in the hotel but our overall impression was very good and we would return.

Stayed: October 2013, travelled as a couple
Thank JulesMain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 7 October 2013

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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461 - 467 of 1,628 reviews

Reviewed 4 October 2013

This hotel is a small gem in the midst of downtown Lisbon. All the staff are very helpful and friendly especially the Reception staff and the Restaurant staff who go out of their way to try and make your stay more enjoyable. Their helpful and honest advice/suggestions/tips was very refreshing and much needed when trying to negotiate the city in the first few days of our stay. The hotel was modern and very clean and we both very much enjoyed our stay in Lisbon thanks to all the staff at Vincci Baixa.

  • Stayed: October 2013, travelled as a couple
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2  Thank jlamb13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 7 October 2013

To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2013

The room itself was fine but what really made a difference was the helpfulness of all the staff. They loaned me a charger for my iPad and let me keep it the whole time; they dried our clothing in their dryer when we got wet the day before leaving (and didn't charge us for it), and were generally helpful about suggesting things to do and how to get there. We didn't have breakfast there but dinner the one night we ate there was good, with reasonable prices. We definitely would recommend Vincci Baixi to others. Great location -- easy access to public transportation, easy to walk to "snack bars" and restaurants of varied price ranges.

  • Stayed: September 2013, travelled as a couple
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1  Thank samcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 4 October 2013

To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

Location is max 15 min walk to Chaido and Barrio Alto, which was amazing. Those were the locations we went to almost every night, even in the rain it was an easy walk. The room was small, exactly what you see in pictures, but also so modern and clean, it didn't really matter. Was completely happy with staying here and definitely would stay here again.

Room Tip: Requested a balcony and glad I didint get one. Those rooms seem to be on the second floor where it m...
See more room tips
  • Stayed: October 2013, travelled as a couple
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1  Thank Mamy Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 4 October 2013

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

We were glad to book this hotel. It lies perfect downtown close to the old town and the shopping streets. Looks very stylish and modern but also with a lot of references to the old times. The rooms are quite small but very nice. We only missed a wardrobe. Yes, no wardrobe in such an expensive hotel. This is the only negative point, I could find.
The reception was very helpful finding a good Fado restaurant and giving tips for shopping. To get there, you could use the bus from the airport or the metro. But there is absolutely no space for a car. That's the price you pay for staying downtown.

Room Tip: Upper levels with great view.
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  • Stayed: August 2013, travelled with family
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Thank metatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 30 September 2013

To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

If you want to have a hotell in the city, modern and fresch the Vincci Baixa is the right hotell. In a few minints walk you can taste the puls of an old and modern city. Nice houses, peopel, shops and restauranges.

  • Stayed: September 2013, travelled with friends
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1  Thank evae65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 30 September 2013

To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

The Vincci Baixa is one block off the pedestrian streets, two blocks from the subway and an easy walk to two different train stations. The hotel is small and staff very personable. All speak perfect English. The hotel is impeccably clean, in a restored older building, and very modern. It has that small boutique feeling that many younger travelers might look for however my elderly parents who were with me were always made to feel right at home. Anna at the front desk was especially helpful.

The hotel is a quick cab ride from the airport (8-10 euros). Previously in Lisbon I have stayed on the Avenue De Liberdade but this location is superior. Despite being in the midst of many people the hotel in general is quiet and a great place to rest after a busy day. I did not purchase breakfast at the hotel so cannot comment on the quality of the restaurant. The hotels proximity to multiple coffee shops and cafes where a nice pastry and coffee can be had for under 3 euro makes purchasing breakfast likely unnecessary for most travelers.

  • Stayed: September 2013, travelled with family
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1  Thank Hivedoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GemmadeVincci, Community Manager at Vincci Baixa, responded to this reviewResponded 30 September 2013

To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Baixa

Address: Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#13 Green Hotel in Lisbon
#22 Family Hotel in Lisbon
#23 Romantic Hotel in Lisbon
#27 Business Hotel in Lisbon
#48 Luxury Hotel in Lisbon
Price Range: £75 - £333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Baixa 4*
Number of rooms: 66
Official Description (provided by the hotel):
The Vincci Baixa hotel is the Vincci chain's first hotel in Portugal. In the centre of Lisbon and less than 7 km away from the airport, Vincci Baixa is set in a privileged location in the downtown shopping and financial district, one of the city's liveliest areas. Baixa has a wealth of shops, dozens of open-air bars and is popular with musicians and artists, giving it a bohemian air that is very much in keeping with the rest of the city. Praca do Comercio (200m); Rua Augusta (200m). ... more   less 
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Also Known As:
Vincci Baixa Hotel Lisbon
Vincci Hotel Lisbon
Vincci Hotel Baixa

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