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“Never again!!! Look for something else!”
Review of Pensao Modelo

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Pensao Modelo
Ranked #195 of 246 Lisbon B&B and Inns
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Never again!!! Look for something else!”
Reviewed 1 June 2014

As I was travelling with my 10 year old son, I didn't want a hostel. This was advertised as a hotel and wasn't cheap, £300 approx for 2 nights. After finally climbing the stairs to the 4th floor and arriving in room 201, I was far from happy, our booking clearly showed our names and ages, but we were put in a room with a double bed, much to my sons horror! The light above the bed didn't work and only one of the two lights in the bathroom worked intermittently, which was the one hanging off the wall by the wires. Thankfully the bed was clean. The daylight showed the dirty stains on the wall. In the shower there was a socket with wires hanging out, I don't know if it was live or not and to be honest didn't find out!! The shower was covered in mould and mildew....... Horrid! There was no safe deposit box either in the room or in the reception area, which meant I had to carry our passports on money around with us all the time, which is not ideal.
I didn't complain at the time as the 'hotel' was full and Lisbon was full to capacity as it was Champions League Final weekend, which is why we were there (my wife had a look for alternative accommodation, which was in the region of £3,000 per night as only the best hotels were left)
Had I of wanted a hostel or was with my mates I would have roughed it and booked one of the 11euros a night ones.
The only plus for this hostel is it's location for the sights
Very disappointed!!!

Room Tip: For those wanting a hostel, it's a perfect location
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ali930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tauranga, New Zealand
Level 4 Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 May 2014

We have been on the road for 12 months, this was accommodation we would not return to.
The location was perfect - right in the heart of the tourist area and surrounded by cafes and restaurants.
The reception were friendly and helpful - no problems there.
They were genuinely really nice people.
The main problem was that for 90 Euros a night the room was quite basic in an old building.
No AirCon, the small towels that were obviously old were worn and thin, no room in the bathroom.
The WiFi worked well in the room and there was plenty of hot water.
The room was clean and well serviced.
We have been in Portugal for a month and this was the most expensive accommodation.
Be warned - this is a busy noisy street, sleeping could be difficult.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lisbon hotels

London, United Kingdom
Level 3 Contributor
2 reviews
Reviewed 18 May 2014

The hostel is very basic, but clean, excellent location, the staff is very friendly and polite, surprisingly with room service, so we had fresh towels every day
The only disadvantage; there was no air condition in our room, so during the night was bit to hot and humid. One more thing if you want to eat any where near the hostel avoid the restaurant Marisqueira the food is terrible and the service very poor. I've ordered grilled chicken, and they served me literally skin and bones with no meat on it, not recommended !!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aggiewitek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 January 2014

Yes, you have to climb the stairs to the 4th floor, yes, it's noisy outside, since the street has lots of restaurants and cafes in it, but the location is perfect, and the price is extremely low. Hot water was hot, internet connection was fast, and the staff were friendly and efficient. The only thing we didn't like was that it was pretty cold and humid inside, but if you do not plan to spend much time in your room, it's not a huge problem.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksushagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Jerusalem, null, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

In our trip to portugal we made a reservation in this hotel and when we arrived to the hotel (late at night) the reception man told us that he have cancelled the reservation ... We didn't know about the cancellation and it took us 3 hours to find another hotel at that terrible night..

  • Stayed August 2013, travelled with family
    • Service
Helpful?
1 Thank Firas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 May 2013

basic hotel , slap bang in the center of the city .. only 10 mins walk to the Barios area and 15 mins walk to the train station ( if you are heading to the beach ) .

Ok so the hotel is tired and a little beat up , but there is a real charm to it and the staff that run it are friendly , plus a cleaning service for your room everyday !!

Only paid £170 pp including flights with easyjet over a bank holiday weekend so it realy was a bargain .

I would deffo stay here again , 303 is a decent room on the third floor and views over the street below , great bustling atmosphere of an evening , if you are a light sleeper ( and not partying in the barios ) then take some earplugs and the sounds of the restaurant seating being packed away and the bin men make wake you up around 1am ... or just stay out til 4 !

Great spot .

Room Tip: as above ... 303 was good if you want a double and want to overlook the street
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brasero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 5 Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 October 2012

We stayed here two nights while visiting Portugal and Spain. The hostal is on a pedestrian only street, so you have to park on the street and keep paying every 2 hours, or pay up and put the car in a garage. The staff spoke English and were very friendly and helpful with maps and recommendations. The street is filled with reasonable and good restaurants and you are a short walk away from the theater district, the 28 tram, Rossi metro and Alfama district. The businesses on the street close up by midnight, so it was quiet at night.

The rooms are very basic, but clean. The bathroom looked recently remodeled, while the bedroom and tv were circa 1987. No wifi available anywhere in the building. Only negative to the room was that when we arrived, it had a VERY strong smell of disinfectant. We had to open the window and air it out a bit and asked them to NOT clean, just provide towels.

Room Tip: No elevator. If you are a very light sleeper, pick a room that doesn't face out on the main stre...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charli l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pensao Modelo

Property: Pensao Modelo
Address: Rua das Portas de Santo Antao 12 | 1st floor, Lisbon 1150-268, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #195 of 246 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Pensao Modelo 2*
Number of rooms: 18
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