We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“RIP OFF!!! BEWARE 30% DEPOSIT IS NOT REFUNDABLE EVEN AN HOUR AFTER RESERVED!!!” 1 of 5 bubbles
Review of Portugal Ways Conde Barao Apartments

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Portugal Ways Conde Barao Apartments
Ranked #294 of 405 Speciality Lodging in Lisbon
toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“RIP OFF!!! BEWARE 30% DEPOSIT IS NOT REFUNDABLE EVEN AN HOUR AFTER RESERVED!!!”
1 of 5 bubbles Reviewed 10 April 2011

I recently booked accommodation with feel good apartment for my planned upcoming trip to Lisbon. The customer service I have received from the hotel even before traveling is unacceptable!!

I booked the hotel on a Friday night at 8pm, and while reviewing my booking with my husband noticed the dates I booked were not the right ones, and we not be travelling to Lisbon after all. The website says 30% deposit required at booking. (Understandable) However, I emailed the hotel within 1 hour of booking to inform them of our travel cancellation requirements. The hotel took 3 days to return my email, at which they told me too bad, be more careful booking next time!!! HONESTLY!! they made 50 Euros off me for NOTHING!!! my requested travel dates are in September 2011, and I asked to cancel an hour after reserving! I think this is unbelievable that they wouldn't refund my deposit after only an hour. I do understand policy, and would be ok with this had a requested to cancel closer to my travel dates. But 5 months away, I am sure the Feel good hotel can replace my reservation in that time. I don't think I have cause they much hassle but not arriving!!! they so not care about their customers, or accomading potential customers.

I had intentions of re-booking when we decided on our travel dates, however after the bad attitude of the rep replying to email. I will never book this hotel again, nor will I recommend this to my travel groups.

  • Stayed April 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank lyndsay0383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

87 reviews from our community

Traveller rating
    16
    32
    15
    6
    18
See reviews for
19
28
2
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ireland
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 6 May 2010

We (6 guys) stayed in the Conde Barao Apartments for 3 nights over a weekend. The location is perfect. Its a handy walk (15 min) from Bairro Alto with plenty of places to eat and haed out for a drink nearby. Trams run from outside the door and there its an easy walk from Vintage 28 tram.
We headed around the time that the volcanic ash cloud played havoc with lots of peoples travel plans but the sfatt here were very helpful in assisting us as we nearly could not travel.
If you are a group apartments area serious "no brainer" as you have the flexibility and the extra living space to all hang out.
(Price wise it was great value as well)

  • Stayed April 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank IrelandDuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 January 2010

What is the main purpose why you book a room or apartment in a foreign city? You want to get some rest and sleep between your tours. But you have a good chance that this will not work at all in the apartments conde barao. You can hear each step of other guests walking in their rooms above you or in the floor. If you even have the luck and pleasure to get russian neighbors who decided to have a party with techno music all night long it's probably better to save the money for the room and just go to the next nightclub to get some sleep there. The noise level is the same. If you call the "helpful" and "friendly" administration staff to complain they literally laugh at you, telling you it is completely your problem you should have called the police - haven't you noticed their number at the door.

  • Stayed December 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Lakritze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lisbon hotels

Washington DC, District of Columbia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 29 December 2009

5 of us stayed in the 3 bedroom apartment. The apartment was very clean and comfortable. There was plenty of natural light. Kitchen was pretty well equipped. Although reasonably close to everything, the apartments are in a run down area. There were many boarded up buildings in the area.

Check in was easy. You just punch a code in to retrieve your keys. They also gave us a late check out we'd requested last minute.

Some drawbacks:
- the free wireless internet connection was extremely slow and therefore not useful
- TV was grainy
- one room had no heating/cooling unit
- no daily cleaning service

  • Stayed December 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank salanator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 June 2009

When I didnt get an email confirmation of my stay I emailed them directly and they told me my oline reservation had not been made however they accommodated me at FGA Conde Barao (original booking was FGA Santos). They called me in London to let me know and I think they went above and beyond what many other hotels would do. They also accommodated my friend at short notice (day of arrival) and gave her the apartment right next to me so we had the whole floor.

The apartment itself was beautiful. Very clean and modern and spacious. I couldnt have been happier. Much nicer than an hotel room and very well priced. Each day I felt like I was coming "home". I had one of the rooms facing out back which had a little courtyard as well which was nice and quiet for a drink in the evening.

The neighbourhood, Barrio Alto, was all you expect in terms of rattling old trams and steep narrow street, very cute. Also good public transport to get out of Lisbon on day trips from Santos station 5 mins walk away. Overall I loved the apartment, loved Lisbon and couldn't recommend it highly enough.

  • Stayed June 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lizardoqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lisbon hotels
1.7 mi away
Dinya Lisbon Hotel
Dinya Lisbon Hotel
#209 of 247 in Lisbon
3.5 of 5 bubbles 90 reviews
2.5 mi away
Residencial Lar do Areeiro
Residencial Lar do Areeiro
#207 of 247 in Lisbon
3.0 of 5 bubbles 324 reviews
1.0 mi away
Amazonia Lisboa Hotel
Amazonia Lisboa Hotel
#228 of 247 in Lisbon
3.0 of 5 bubbles 465 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Portugal Ways Santos Design Apartments
0.3 mi away
Portugal Ways Lisbon City Apartments
0.4 mi away
Hello Lisbon Santos Apartments
Show Prices
Show Prices
Show Prices

Been to Portugal Ways Conde Barao Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portugal Ways Conde Barao Apartments

Property: Portugal Ways Conde Barao Apartments
Address: Largo do Conde-barao 18, Lisbon 1200-118, Portugal (Formerly Feel Good Apartments Conde Barao)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Kitchenette
Hotel Style:
Ranked #294 of 405 Speciality Lodging in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Portugal Ways Conde Barao Apartments 3*
Number of rooms: 14
Official Description (provided by the hotel):
Conde Barao Apartments stand just next to Tagus River. From here you may stroll until Lisbon famous Praça do Comercio or feel just like a "Lisboeta" by getting on tram 25 that stops at our doorstep. We are sure you will be delighted with the old alleyways and cobbled streets during your stroll until Bairro Alto and Chiado. Conde Barao Apartments are right in the middle of "Santos Design District," an area that contributes greatly to an authentic city; a place that looks more like a village when the bells ring and when you see the puzzle of colourful clothes hanging on the clotheslines covering part of the tiled facades of the typical Lisbon buildings. The building was opened to the public in October 2008 after a major refurbishment. It has a large wood staircase and lift. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, LoveHolidays, Odigeo, Hotels.com and Priceline so you can book your Portugal Ways Conde Barao Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Portugal Ways Conde Barao Apartments Hotel Lisbon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing