Great location. Yes. Also a bench in front of Santini/Chiado is a great location. It doesn't mean you wanna go for it.
a)if you book on booking.com they scam you. They put all customers on this awful and dirty corner room with no windows. When you run to the reception and beg them to change room they charge you extra €10 per person per day. Check reviews on Booking.com. They do this trick with everybody. Moral: the hotel is overpriced to be such a s***hole.
b)breakfast: they buy bread once a month and serve it for a whole month. That's my theory. Stay away from juices too.
c)staff is incredibly unhelpful (they almost yell at you when you ask them question-doesn't matter if you speak portuguese or you are with a local).
d) cleaning ladies: well. Peculiar things has happened (tv mysteriously turned on, things changing place, broken glasses). Keep your luggage locked.
e) the place is quite squallid and is divided in two parts: the corridor for human beings and the part for the slaves or the poor people. seriously.To go to the nice part you have to pass through a filthy dark corridor (I was more than once afraid of finding a prostitute smoking on the door of her corner bedroom with no windows, lurking me in).
The second room they put us in was quite nice, but for that price I could have stayed in a 4 star hotel.
My suggestion is: book months in advance and get a cheap and clean and trendy double room in the Rossio Hostel, just above the train station (central and safe).
If you just want a place to sleep but are afraid of hostel, go ahead and waste money on this, but if you are a couple loving each other stay away from this squallor. If you have children just don't make them eat breakfast (or you'll have to spend the day in the toilet with them). If you are a germ freak or like 'really clean things': ahahah, forget it.
Nice matress, tho.
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