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“Altis Belém - Excellent place and people”

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Altis Belem Hotel & Spa
Ranked #17 of 247 Hotels in Lisbon
Certificate of Excellence
Lisbon, Portugal
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Altis Belém - Excellent place and people”
5 of 5 bubbles Reviewed 21 June 2012

The rooms are original as well as the construction of the hotel.
The employees are very friendly and customer oriented.
The breakfast is 5 stars! Everything fresh and tasty!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ines A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Altis Belem Hotel & Spa, responded to this review, 22 June 2012
It has been a great pleasure having you with us.

Altis Belém Hotel & Spa seeks to continuously improve the guest experience. On the behalf of our entire team, thank you for your choice and "On Line" review, your opinion is a very important motivation tool.

Looking forward to welcome you back, very soon. I remain

Yours Sincerely,

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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940 reviews from our community

Traveller rating
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    22
    10
    4
See reviews for
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116
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
114 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 20 June 2012

This is trully a magnificent hotel in a stunning location along the river.
The room I was given was extremely rommy with goorgeous views of the marina. The huge bed was extremely comfortable.

The staff from reception to restuarant were first class.

Highly recommended.

Room Tip: Choose a room on the marina side. Full views of the river are only available with the suites.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lancellot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Altis Belem Hotel & Spa, responded to this review, 22 June 2012
It has been a great pleasure having you with us.

We thank you for your choice and for sharing with the world your opinion on "tripadvisor" , your comments are very important for our entire staff. Altis Belém Hotel & Spa seeks to continuously improve the guest experience.

Looking forward to welcome you again and very soon.

Warm regards
Anabela Bártolo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

I selected this hotel partly for its Belem location and partly for its lovely design. I was not disappointed in either respect. I had a lovely view of the river and bridge from my comfortable, beautifully designed room and its small balcony. Although I was a little concerned by its proximity to the railroad tracks, the building is insulated well enough that I barely heard the train. If it ran late at night, I didn't notice. Included breakfast was good, with pastries and fruit for vegetarians, as well as the usual array of meats and eggs. Lovely restaurant staff remembered how I took my tea. Included wifi access was reasonably fast.

My one complaint was the lack of reasonably-placed power outlets in the room. I had to plug in my laptop in the closet to charge it. The variety of restaurants in the area is not huge.

Room Tip: I had a superior balcony room facing the bridge. I don't think standard rooms have the nice view...
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  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frequent_Flier_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, 2 June 2012
It has been a great pleasure having you with us. Altis Belém Hotel & Spa seeks to continuously improve the guest experience.

Thank you for your choice and for sharing your opinion on this on line opinion site.

Your comments and suggestions help us to improve our service and your compliments are our team', motivation tool.

Looking forward to welcome you back at the Altis Belém Hotel & Spa very soon.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 May 2012

Stayed in April 2012.
Reservations departement answered quickly and effectivelly.
No faults...
Wonderfull country, amazing city, fantastic location, perfect hotel.....
Staff was welcoming, friendly, professional....exceptional!
The Michelin stared restaurant "Feitoria" was amaaaazing!
Left on April the 13th, the girl that checked us out that late morning (Ana if i remember well) was exceptionally out-of-her-way to please us....
I'll be back!!!
Manuel, Paris

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nelitodasilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, 21 May 2012
Dear Guest,
Thank you for choosing Altis Belém Hotel and Spa for your stay in Lisbon, It has been a great pleasure having you with us.

Also on the behalf of our staff I thank you for the time you dedicate us on sharing your opinion on this opinion site. Your comments and suggestions are a very important tool to help us fine-tuning our services to ensure we make every stay a memorable one. Ana is very happy to be mentioned.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

The hotel is well located, by the river, overlooking the marina, which is really pleasant. Beautiful design, very modern and refreshing style.
My friends and i had a day spa there and it was fabulous!!! Big indoor pool, sauna, vapor chamber, water jets and more... The massage was outstanding, really worth it!
The only regret I have is not spending our stay in this hotel, but next time i'm going to Lisbon, i'm looking forward to it!!!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Narjisse M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, 8 May 2012
Thank you for the time you dedicate us on sharing here your experience at the Bspa by Karin Herzog in the Altis Belém Hotel & Spa. Our spots are all available for non guests and is with much pleasure that you do share this information with the world.

Looking forward to the opportunity to welcome you for a full hotel stay during your next stay in Lisbon.

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mombasa, Kenya
Level Contributor
202 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 2 May 2012

Hotel is newly built. Rooms are spacious and clean. Bathrooms are excellent. Very modern minimalistic design hotel. Staff are excellent, very helpful. great location on the riverside. Rooms have a view of the Marina. Food at the restaurant is very good. Only problem not enough English TV stations.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank afrequenttraveller20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, 8 May 2012
It has been a great pleasure having you with us, Altis Belém Hotel & Spa seeks to continuously improve the guest experience, thank you for your choice.

Also on the behalf of our staff I thank you for the time you dedicate us on sharing here your experience, your comments and suggestions help us fine-tune our services to ensure we make every stay a memorable one.

Looking forward to the opportunity to welcome you back at the Altis Belém Hotel & Spa, in Lisbon

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

I went here with my partner, as a valentines break, the hotel was very trendy and stylish in a great location.

+stylish, modern
+Helpful people at the desk
+Really nice spa and indoor pool. It also has an outdoor roof top pool, but because we went in Feb it was too cold for us to use.
+location is great, with an awesome view
+breakfast was yummy with lots of choice

I would def recommend this hotel to family and friends

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acantle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altisbelem, General Manager at Altis Belem Hotel & Spa, responded to this review, 23 April 2012
It has been a great pleasure having you at Altis Belém Hotel & Spa, we thank you for your choice during your stay in Lisbon..
Also on the behalf of our staff I thank you for the time you dedicate us on sharing your hotel experience on this on line opinion site, your comments and suggestions are very important and help us fine-tune our services to ensure we make every stay a memorable one.
We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back, very soon.
Yours sincerely
Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Altis Belem Hotel & Spa

Property: Altis Belem Hotel & Spa
Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Lisbon
#5 Business Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#16 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 
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Also Known As:
Altis Belem Hotel Lisbon

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