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“Clean lines and a great view but lacked atmosphere.”

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Altis Belem Hotel & Spa
Ranked #29 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed 17 February 2014

This is a modern design hotel, its ultra cool design affords many interesting features, such as electric curtains, almost panoramic view of the water, black toilet roll etc
We stayed there 7th-9th February. I found the staff to be helpful and the hotel was clean. Perhaps it was the time of the year but it seemed empty. The reception is so quiet you could hear a pin drop. We went to the bar on the Saturday night & though the cocktail was lovely it was empty.
Our room only had a bath with a shower attachment, which again was a little strange.
It is near several sightseeing spots and some lovely local eateries over the bridge so the location is fine but you will need a tram into town.

  • Stayed: February 2014, travelled as a couple
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1  Thank flo5777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 19 February 2014

We were very happy with your choice for Altis Belém Hotel & Spa. during your stay in Lisbon.

Again we thank you for the time you dedicate to us, publishing a review in this site, although the winter time and the quietness.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always

Warm regards

Anabela Bártolo

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377 - 383 of 1,162 reviews

Reviewed 13 February 2014

I arrived in Lisbon and was taken directly to this chic and very clean hotel with a perfect location close the Belém Tower, Monastery and & Berardo Collection all at walking distance. I was there for work and upon my arrival left my laptop computer inside the taxicab after having dinner in downtown.
The staff was incredibly helpful and with an immediate action of João Guerreiro at reception, I was able to identify and call the exact taxi driver (after calling the restaurant that ordered the cab).
It saved a LOT of headaches and frustration!
I will not forget this stay at Altis Belém!
Definitely will come back!

Room Tip: Apparently the rooms with a view to the river are the best.
See more room tips
  • Stayed: February 2014, travelled on business
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Thank ROPSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 17 February 2014

We were very happy to read your review about your stay at Altis Belém Hotel & Spa., in Lisbon.

On the behalf of our team a big thank you for your recognition and also by mentioning João he is "touché"

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always

Warm regards

Anabela Bártolo

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Reviewed 26 January 2014

I loved my stay at this hotel. On my 3 week trip through Europe I think this was my favorite hotel by far. From the design, to the location, to the food I felt very relaxed here and everything was clean and comfortable. If you're staying in the area I wouldn't hesitate pick this hotel. Very easy walks to the main attractions and it was very enjoyable to be right on the water and stroll along the walk at sunset/sunrise. Also the metro is only a few blocks away which makes for great access to the rest of Lisbon.

  • Stayed: May 2013, travelled solo
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Thank slc-john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 29 January 2014

We were very happy with your choice for Altis belém Hotel & Spa during your stay in Lisbon. Belém and the Tagus river side is a privileged location in town.

On the behalf of our team a big thank you for the published review .

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon.

Warm regards

Anabela Bártolo

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Reviewed 12 January 2014

Smooth and polished experience from the moment you check-in. The rooms are ultra modern and decorated with an artistic flair. All rooms appear to have some sort of ocean view. The hotel is located in Belem away from the city center. The location and availability of parking (normally free) is ideal for those traveling with a car. A tram stop is also nearby and the cafes around it are a good spot to grab a snack. A 25 minute walk towards the nearby Ponte 25... bay bridge will bring you to a strip of restaurants overlooking the water.

  • Stayed: October 2013, travelled on business
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Thank FisRa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 20 January 2014

We were very happy to receive your visit during your stay in Lisbon. The river side is a privileged location in town.

On the behalf of our team a big thank you for the published review .

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon.

Wishing you a very Happy New Year.

Warm regards

Anabela Bártolo

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Reviewed 11 January 2014

Excellent modern 5 star hotel with excellent facilities, especially the pool and spa. Service was excellent, couldn't fault anyone at the hotel.

Room was exceptional, with an Jacuzzi on the balcony, an upgrade for us as were celebrating a special occasion.

  • Stayed: January 2014, travelled as a couple
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1  Thank Kristian1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 20 January 2014

It has been a great pleasure to receive your visit during your stay in Lisbon.

On the behalf of our team I thank you for the published review and perception of our property.

We are very happy that you have chosen Altis Belém Hotel & Spa for your stay in Lisbon, we continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back.

Warm regards with our wish of a Happy New Year.

Anabela Bártolo

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Reviewed 8 January 2014

great service, hotel is very modern and clean, staff are great and friendly, great view of the river and bridge.
Rooms are very clean and comfortable. Great experience will definitely recommend this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Criskang123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 20 January 2014

It has been a great pleasure to receive your visit during your stay in Lisbon. Your choice made us happier.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back.

We wish you a happy new year of 2014

Regards

Anabela Bártolo

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Reviewed 27 December 2013

This hotel is perfectly located for tourists with great view of the River Tejo, Belem Tower and monument to the Discoveries. Walking distance from Mosteiro de Jeronimos, Belem Tower, Belem Cultural Centre, etc. You can get taxis into the baixa district for 5-7 euros. Beware if travelling with children, the indoor pool can only be used by children between 9:00-10:00am.

  • Stayed: November 2013, travelled with family
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1  Thank Tanny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this reviewResponded 4 January 2014

Thank you for your choice on the Altis Belem Hotel & Spa during your stay in Lisbon.

On behalf of all my team, I thank you for the time you dedicate us on sharing your opinion with your review on Tripadvisor.

We are very happy to open an hour to kid's use of our indoor pool inside the Spa facilities, part of our hit experiences Thermo Garden.

Looking forward to welcome you back in a near future in Lisbon and at the Altis Belém Hotel & Spa.
Happy New Year

Anabela Bártolo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Altis Belem Hotel & Spa

Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Lisbon
#7 Spa Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#26 Luxury Hotel in Lisbon
Price Range: £123 - £449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 
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Also Known As:
Altis Belem Hotel Lisbon

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