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“Amazing”

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Altis Belem Hotel & Spa
Ranked #23 of 248 Hotels in Lisbon
Certificate of Excellence
lencaster
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing”
Reviewed 20 June 2014

Went to Lisbon on business and stayed at this place. Excellent room, very clean and spacious. Very friendly staff. Good value for the money that you pay. The loccation is also fantastic. Nice terrace to have a drink with or without company. Near by, another bar, also amazing. Not far, a short walk, the famous pasteis de belem.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kyjoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 27 June 2014
To read such a review is like a hart medicine, recognition is so welcome, thank you to make our team so happy and share your feedback with the world.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always.

We want to count on you as a repeated guest and be your forever choice of a hotel in Lisbon!

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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Doncaster
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 June 2014

We came to this hotel with a 7 month old baby on our first trip abroad with him so we were quite nervous about things. The hotel were great at sterilising our bottles and provided a lovely cot for the baby, definitely no travel cot. We had some lovely cocktails in the bar. Our room had a fantastic view over the river and was very spacious. It was also very clean.
The only downside for us was breakfast which was definitely below par.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CosmoSarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 27 June 2014
On the behalf of our team I want to thank you for your testimony on this opinion site.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always.

Looking forward to count on welcoming you back and welcoming your friends, we remain

Yours sincerely

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, Noord-Holland, Netherlands
Level 5 Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 June 2014

After a day of meeting, hippo trip we finally arrived at the terrace of the Altis Belem for drinks. Quit a relaxing environment for launching. Later on we had dinner in the restaurant of the hotel and spa. A good choice made by our host. Tasting the high level local specialities. No complaints, just go there!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Alexander_626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 17 June 2014
Thank you for your opinion on published review with a perfect interpretation for the hotel location in town..

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always.

We would like to be your forever choice for an hotel in Lisbon!

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

Wonderful hotel in early Fall. Prime location by the river side, wide choice for walks in the vicinity and in between 2 of the top attractions in Lisbon. Don't be very afraid of the relative distance to the city centre as it is just a taxi drive away (taxi's in Lisbon are not that expensive).

Room Tip: Rooms with a balcony facing the river are top. Otherwise, those west facing will give you a nice vie...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2Trafas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, General Manager at Altis Belem Hotel & Spa, responded to this review, 6 June 2014
On the behalf of our team a big thank you for your opinion and great review and .

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always.

We want to be your next choice for a hotel in Lisbon!

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level 4 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 May 2014

I LOVE this hotel. Came here first in Sept 2010 and spent 8 nights here, had been longing to return but was a little worried it wouldn't live up to my memory of it. My worries were swept away as soon as we arrived to be warmly welcomed as returning guests. Super helpful staff, the most comfortable bed I have ever slept in, the best breakfast ever, lovely spa, great little touches like a tray of pasteis de nata (sort of custard tarts) on arrival; a surprise bottle of port and nibbles on our 6th night... A big thank you to Rachel at breakfast who is just so warm, friendly and helpful ( as they all are at breakfast); Paola in the spa who was charm personified, as were all the spa receptionists; Fabio on reception who was also charming and helpful; Andraea (?) who gave me the best facial ever; Carina who relaxed my super-stressed husband (we went here as we had been having a truly terrible time and needed to recover) with a brilliant massage, the effects of which lasted weeks, and converted him to the idea of spa treatments (he wouldn't normally go to a spa). Whatever praise has been lavished by other reviewers is entirely justified. If I had the money I'd live here permanently!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Londonismyhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 24 May 2014
To read your review about your stay at Altis Belém Hotel & Spa., in Lisbon is to feel that we reached our main goal that we have been working for: welcome repeated guests and meet their expectations. Thank you so much to warm up my heart.

On the behalf of our team a big thank you for your recognition and in particular all you have mentioned.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 May 2014

Relatively new hotel with very nice rooms and facilities. Very clean and spacious rooms. Lobby is also nice and with clean design like the rooms. Bar is nice. Michelin star restaurant is at the hotel with very nice food and fair prices. You can also walk down the water with an amazing views also seem from rooms. One negative point is the fact that the hotel is far away from city center and you must have 15 minutes taxi drive. Bus or train stations are also far away. So you must take taxi or car.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Azeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 24 May 2014
We were very happy to read your descriptive review about Altis Belém Hotel & Spa., in teh privileged location of Belém area in Lisbon, The breathing part of the city with great views to the river.

On the behalf of our team a big thank you for your recognition.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 11 May 2014 via mobile

Spent a very enjoyable night here in a Deluxe room overlooking the marina.
Room was very comfortable and modern, complete with private jacuzzi on balcony! Clear glass partitions between bedroom and bathroom would be a little disconcerting if you were sharing room with someone other than your partner! (unless we missed something and there was a privacy blind or some way of obscuring the glass???)
We particularly loved the roof top pool terrace with the most fabulous views of the river.
Breakfast ok but staff not as attentive as we'd have liked, same goes for bar staff in the evening. Reception staff great and we appreciated the late check out.
Would recommend and would happily stay again.


Stayed May 2014, travelled as a couple
Helpful?
1 Thank Anne_elizabeth41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anabela B, Gerente geral at Altis Belem Hotel & Spa, responded to this review, 24 May 2014
We were very happy to read your review about your stay at Altis Belém Hotel & Spa., in Lisbon.

On the behalf of our team a big thank you for your recognition.

We continue to strive and deliver quality services which are a hallmark of Altis guest service excellence and look forward to welcoming you back very soon and always

Warm regards

Anabela Bártolo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Altis Belem Hotel & Spa

Property: Altis Belem Hotel & Spa
Address: Doca do Bom Sucesso, Lisbon 1400-038, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Belem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Lisbon
#5 Business Hotel in Lisbon
#14 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#21 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Altis Belem Hotel & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
Altis Belem Hotel & Spa Hotel Altis Belem - Luxury & Design by the River Altis Belem Hotel & Spa is a 5 star design hotel in Lisbon, located in Belem overlooking the Tagus River, representing a contemporary view of the Golden Age of Discovery. Here you can find the gourmet Restaurant Feitoria (One Michelin Star) and the Spa BSpa by Karin Herzog. The theme of discovery is threaded throughout all of the hotel's 50 luxury rooms (including 5 suites) absorbing and enticing you to embark on an exotic journey displayed in a series of illustrated wall panels, giving each room a bespoke atmosphere. A design hotel in Lisbon that allows you to go on a journey from Mauritania on the West coast of Africa, through Arabia, India, Siam, Osaka and across to the other side of the world via Brazil. ... more   less 
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Also Known As:
Altis Belem Hotel Lisbon

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