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Inspira Santa Marta Hotel
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Reviews (3,371)
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1,963
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9
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All reviewslighting systemfeng shuigreat hotelnespresso machinespa facilitiesmodern hotelsteam roomavenida da liberdadehotel restauranti highly recommend this hotelvery pleasant staymini barreception staffquiet streetcity centremin walkpastries
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1,245 - 1,250 of 3,371 reviews
Reviewed 26 February 2012

My friend and I stayed at Inspira for our first three days in Lisbon and then decided to go back for our last night. We found the hotel staff to be friendly and helpful which was great when we walked in after 20 hours of travel. The rooms were clean and comfortable and very high tech. They have free wifi and we managed to figure out how to run our iPod through the sound system. I loved the simplicity of the decor. Both rooms we stayed in felt calm. (Although the first room was a bit hot and we couldn't seem to change the temperature.) They have a nice cosy bar area with a good variety of beverages. Breakfast also had a good variety of options. We felt that we got what we needed. We did not eat at the restaurant, but had room service after a long day of sight seeing. It was simple and tasty. The spa area was clean and inviting. We used the exercise room. sauna, steam room and jacuzzi. Location was perfect for us. We could walk (about 15-20 minutes) to town center, so we could easily get to where we wanted. I would recommend this hotel to anyone and will probably go back, when I return to Lisbon. (One more note: If you are staying with a friend that isn't very close to you... beware that the shower is almost see-through.... I loved the design, but it might not be for modest people).

  • Stayed: February 2012, travelled as a couple
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Thank Sallypoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraMencucci, Guest Relations Manager at Inspira Santa Marta Hotel, responded to this reviewResponded 28 February 2012

Dear "Sallypoet",
Thank you for taking the time sharing your experience, we were glad to read your very rewarding review. And even happier to read that you had already stayed again as return guest !
Your comments will be shared with the rest of our team and we hope to welcome you again soon at Isnpira Santa Marta Hotel.
Warm regards,
Sandra Mencucci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2012

The general ambiance of the Hotel is very nice. The rooms are very well decorated. The commun spaces are very plasent and the SPA experience was great!

The downsize of our stay has been the breakfeats. The staff very young and inexperient... tables were not set in full. and the waitress shout for her collegue taht was in the other side of the room.

A minor problem was the fact taht the TV was not working even that tehy offer a room change we didn't since we will stay only for 1 night so it wasn't worth it.

Room Tip: ask for the rooms with vie for the main streat, the others have a viw to a very big wall and a narrow streat
  • Stayed: February 2012, travelled as a couple
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1  Thank Paulaabreualex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraMencucci, Guest Relations Manager at Inspira Santa Marta Hotel, responded to this reviewResponded 13 February 2012

Dear "Paulaabreualex",
We thank you for taking the time sharing your experience at Inspira Santa Marta Hotel. Our guests' feedback is very much appreciated as it helps us improving our standards.
First of all, we're glad to read your satisfaction regarding the hotel, the rooms and the spa.
On another hand, we apologize for the television set not working, in such case and when the issue can't be resolved right away, we propose a room change, which we apparently did. Sorry it didn't suit you at the time.
Regarding the breakfast, we have taken your comments onboard and, along with our restaurant tean, we'll do our best to make sure that the service remains smooth as it should be.
We hope to welcome you again soon.
Best regards,
Sandra Mencucci

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Reviewed 6 February 2012

I stayed at Inspira in January 2012 and was surprised how nice the room was. I even took a video to show to the family and to take as inspiration for any future home refurbishments. Everything of really good quality and solid green credentials. I came for business, but I would also recommend it for any other purpose.

  • Stayed: January 2012, travelled on business
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Thank PeterBoonman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraMencucci, Guest Relations Manager at Inspira Santa Marta Hotel, responded to this reviewResponded 13 February 2012

Dear "PeterBoonman",
We thank you very much for taking the time writing your review.
It is most encouraging to read your kind comments, we'll defenitely share them with the rest of our team.
We're glad to read that our decoration would be source of inspiration for future remodelation of your own home!
We hope to welcome you back again soon.
With our best regards,
Sandra Mencucci

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Reviewed 2 February 2012

I have just returned home from an seminar that I have organized in this hotel and I must say that it was simply great. Not only the hotel is beautiful with modern and surpinsingly well equipped rooms (a Nespresso machine is each room...and the coffee included in the room price:-)) and a great restaurant, but the hotel staff is extremely kind and available for any of your requests (one of our group members had a gluten allergy and without even asking for it, they changed his whole meal and brought him gluten-free bread that had been specially baked for him....).
Located in the city, the hotel is like a relaxing isle in an animated neighbourhood. You can reach the city center in a 10-min walk.

Room Tip: we had single, and double standard, as well as twin doubles. Everyone was satisfied with its room. For a business trip, be careful with the double rooms as the bathroom and the shower are in the middle of the room and the walls are glass....
  • Stayed: January 2012, travelled on business
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1  Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraMencucci, Guest Relations Manager at Inspira Santa Marta Hotel, responded to this reviewResponded 13 February 2012

Dear "KT",
We thank you very much for taking the time sharing your experience with us.
Your testimony is very important to us at it helps us improving our standards to the highest level. Your rewarding comments will be shared with the rest of our team.
We hope to welcome you soon again at Inspira Santa Marta Hotel.
Best regards,
Sandra Mencucci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2012

We have stayed in Inspira for the weekend in Lisbon, and have found, our choice couldn't be better. The hotel is very stylish, the rooms are the good size and have everything you may need. The breakfast was not excellent, but plentyful enough, so everyone could choose the things he or she likes.
The staff is really welcoming (thank you, Ana) and we felt ourselves at home from the very begining.

The only complain I have, is the lightening in the room. In fact, I have found it too dark, especially the bathroom.
We would definitely stay in Inspira next time we visit Lisbon.

  • Stayed: January 2012, travelled as a couple
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1  Thank kobri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SandraMencucci, Guest Relations Manager at Inspira Santa Marta Hotel, responded to this reviewResponded 2 February 2012

Dear "Kobri",
We thank you for taking the time posting your comments.
We were glad to read your satisfaction in chosing Inspira Santa Marta Hotel.
In regards with the lighting in the bathroom, we have taken your comments onboard and actually trying to find some alternatives.
We hope to have the pleasure to welcome you again soon.
With our warmest regards,
Sandra Mencucci

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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