We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel in Lisbon”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Inspira Santa Marta Hotel
Ranked #31 of 248 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Emmaus
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel in Lisbon”
Reviewed 12 May 2013

Clean, comfortable, modern hotel in a good location. My daughter and I were upgraded to a terrific room with a living room and large bedroom/ bathroom area. We really enjoyed having the extra space and enjoyed the furnishings - particularly the sink shaped bathtub.... Breakfast is good - the breads and fruits are very fresh and replenished even at the end of the breakfast hour ( good for the latecomers).
Front desk staff are friendly, but a bit reserved. They could have been a little more forthcoming re: where to eat, etc. They also seemed a bit blase when the cab they ordered for me was 15 minutes late. Told me it was coming, but it wasn't reassuring when one needs to get to the airport at a particular time. The only negative during our stay. I would definitely return the next time I go to Lisbon.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sjk8487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 14 May 2013
Dear "sjk8487"
Thank you for your feedback regarding your stay, it was most encouraging!
We have taken on board your comments about the long wait for the cab and though these situations are always under control, you are absolutely correct, it is more important to reassure the guest. Lesson learned - thank you!
We do hope to welcome you back soon to Inspira!
Nick Roucos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,044 reviews from our community

Traveller rating
    1,753
    1,119
    141
    23
    8
See reviews for
377
1,851
122
255
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago
Level 5 Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 9 May 2013

Nice location, outstanding service, and large modern rooms, Inspira is a great choice if visiting Libson on holiday or for business. The rooms are nicely decorated and clean, with very comfortable beds. The lobby is bright, with fantastic internet access and plenty of seating areas to relax. The breakfast has a wide selection of hot and cold items, and service is efficient for those in a hurry.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BYOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 10 May 2013
Dear "BYOB"
Thank you for your comments - we are delighted you enjoyed Inspira and everything in it!
Best Regard,
Nick Roucos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level 6 Contributor
578 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
Reviewed 7 May 2013

This hotel is a great choice in Lisbon. The rooms are large and comfortable. I really liked the firm bed. The bath is very roomy. Service is ultra friendly and helpful. The two internet terminals in the lobby are very convenient and the wi-fi worked well. Morning breakfast was delicious. The location is slightly away from the center although the walk is only about 10 minutes. I'd stay here again without hesitation. Very good value for the money.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jwobkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 9 May 2013
Dear "jwobkk"
Thank you for your feedback. We are delighted you enjoyed your stay with us and to hear that you would comeback without hesitation. We look forward to welcoming you back at Inspira Santa Marta Hotel.
Best Regards,
Nick Roucos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 April 2013

Let's start by saying, it's not a bad hotel, there's nothing really wrong with it, it's just not quite as good as it could or should be and there were niggles.

The rooms are easy on the eye and comfortable enough, but the glass walled bathroom isn't that practical and if one of you is having a restless night, the other will also be disturbed. Also the apparently advanced lighting, with options such as "relaxed", "reading", "welcome" etc isn't always what you want. Sometimes I'd just like a switch where I expect one.

We had 2 bathrobes in our room the first night, but one got removed by the cleaner the next day. We only realised when we wanted to use the sauna, then we had to work how to contact reception. This wasn't immediately obvious and the hotel may argue that the information was there, but it's no good if you can't find it. Sure, this was easily resolved, it was just a bit annoying.

The staff were friendly and helpful, the decor appealing and the sauna and hot tub handy (they're on the 1st floor at the back of the hotel on the right hand side if you're looking for them). There were just bits and pieces meaning I can't give it a better review.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mandy-looo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 29 April 2013
Dear "Mandy-looo"
Thank you for your feedback regarding the hotel. We take constructive criticism on board and use it in order to improve on our standards. We regret that you did not enjoy certain aspects of your room, though technology (IP Phone menu/Lighting system) and contemporary decor such as the glass partition between room and bathroom but for us they form an important aspect of the overall product we offer, which the majority of our clients do enjoy.
We thank you once more and we are sorry the hotel was not what you expected it to be...
Best Regards,
Nick Roucos
General Manager
ubmit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neath, United Kingdom
Level 4 Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 April 2013

Just returned from a four night break at the Inspira Santa Marta with my husband and two other couples to celebrate our anniversaries. From the time we entered the hotel the service we got was excellent and attentive. The rooms were boutique style and were bright, clean and spacious. The touches like water, coffee machine and free wi fi added to the stay. We added the breakfast to our booking which was well worth having. All the staff were very helpful and informative and really helped us plan our stay. Prior to our arrival I emailed the hotel to enquire abot the best way to get form the hotel. I was emailed immediately and we opted for the Metro. It cost 1.40 euros and took about 40 minutes and was a really easy journey. Take the red line to S. Sebastioa and change to the Blue line to Avenida and the hotel is a few minutes walk away. The hotel was not to busy during our stay so for a few nights we had the bar area to ourselves. We had a great service from Diogo who was training, again a great personal service was given and he made a great mojita for one of our party.
We did not try the restauarant on our stay so unable to comment. Excellent location for touring the city with the Avenue having all the desugner shops and Rossio Sq about a ten minute walk away. We were able to walk everywher form the hotel - Bairro Alto (bars and restaurants), Chiado (shops and restaurants) and the old town near Rossio Square where we ate most evenings. If the weather is good take the train to Cascais, again ask at reception and they will recommend where to go and how wo get there. Would definetely return again to Lisbon and to the Inspira Santa Marta!!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judith_aubrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 22 April 2013
Dear "judith_aubrey"
Thank you for taking the time and trouble to share your comments with us. We are delighted that you enjoyed the stay and we hope to welcome you back to the hotel some day!
Best Regards,
Nick Roucos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2013

We spent 9 wonderful days at Inspira Hotel. We couldn't have been happier with our beautiful suite and the extra friendly staff. A big shout out to Mariana and Sara at the front desk incuraging me to speak my rusty Portuguese and to Filomena for helping me find an old friend. Nicolas Poucos, you run a great hotel, we have been in the hotel business for 35 years and this was one of the very best experiences.

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandrao1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 11 April 2013
Dear "Alexandrao1945"
Thank you for the thumbs up on your review of the hotel. We are delighted that you enjoyed your stay with us and that all the team made it a memorable experience. We are even more grateful to receive such feedback from someone who knows and lives the hotel business as we do!
Thank you kindly once more.
Best Regards,
Nick Roucos~
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 April 2013

We stayed at Santa Marta over the Easter break for 4 nights. As soon as we entered the hotel we've had a fantastic welcome from Joao and Pedro at the Reception. They were very profissional, friendly and helpful (as were all the other front desk agents). So that put us in a great mood. The room was excellent, the kind of design we love, and the bed was super comfortable. Normally I don't sleep well in hotels, but Santa Marta was a piece of tranqulity, very quiet. We didn't have a great view from our room, but to be quite honest I'd rather have good night's sleep! The breakfast was simple but lovely, a nice start for a busy day walking up and down in Lisbon. We've had dinner in the restaurant which was nice enough...one of the waitresses/bartender was absolutelly fantastic (I'm sorry I can't remember her name, tall with glasses). We also booked some treatments in the spa which were divine (hot stone massage and deep cleansing facial)! The staff was very friendly and we loved being spoiled! Our experience at Inspira Santa Marta was amazing! Thank you to all the staff for such an amazing and relaxing time :)

Room Tip: Treatments in the spa are fantastic!
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JujusPW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspira1, General Manager at Inspira Santa Marta Hotel, responded to this review, 8 April 2013
Dear "JujusPW"
Thank you for taking the time and trouble to post your comments...we are delighted that you found the hotel and service "Amazing" and we do hope we may have the pleasure of welcoming you back some day.
Best Regards,
Nick Roucos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lisbon hotels
PortoBay Marques
#21 of 248 in Lisbon
244 reviews
PortoBay Liberdade
#25 of 248 in Lisbon
849 reviews
Vincci Liberdade
#15 of 248 in Lisbon
562 reviews
Show Prices
Show Prices
Show Prices
Chiado & Carmo
BessaHotel Liberdade
BessaHotel Liberdade
#27 of 248 in Lisbon
1,005 reviews
Baixa, Rossio & Restauradores
Internacional Design Hotel
Baixa, Rossio & Restauradores
Hotel Santa Justa
Hotel Santa Justa
#17 of 248 in Lisbon
1,512 reviews
Show Prices
Show Prices
Show Prices

Been to Inspira Santa Marta Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inspira Santa Marta Hotel

Property: Inspira Santa Marta Hotel
Address: R. de Santa Marta, 48, Lisbon 1150-297, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #31 of 248 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Inspira Santa Marta Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Inspira Santa Marta Hotel is a medium-sized, trendy 4 star hotel offering an urban retreat to those visiting Lisbon for business or pleasure. The hotel is located in the heart of the city, in Rua de Santa Marta, just off Avenida da Liberdade. With a contemporary decor, Santa Marta Hotel offers 89 rooms of different categories. Here lighting, color, sound, energy and materials have been carefully designed and put together according to the principles of Feng Shui. The rooms are equipped with integrated, cutting-edge technology allowing guests the freedom to remain in touch with business colleagues, family and friends and to access local information - all at the touch of a button or two. Whether visiting Lisbon on business or leisure, our aim is to provide our guests with a memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TravelUp, LateRooms, Ebookers, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Inspira Santa Marta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing