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“Altis Avenida Hotel”

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Altis Avenida Hotel
Ranked #35 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersGold level
Reviewed 9 March 2014

very nice hotel in the center of the action with lots of good places to eat nearby, great location and friendly people too, the only thing bad is parking around the hotel as we had a rented car and was hard to get parking. Very comfy beds ,Rooms are comfortable

  • Stayed: February 2014, travelled with family
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Thank caliperdigao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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471 - 477 of 1,397 reviews

Reviewed 8 March 2014 via mobile

Booked via HRS, we wanted to offer ourselves a luxury Hotel at the price of 185€/night...the result is a simple room...nothing special at all. Impossible to open the window because of the fish restaurant smell on The street below :-(
Good point is The kindness of the employees

Stayed: March 2014, travelled as a couple
3  Thank Wellhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Gerente at Altis Avenida Hotel, responded to this reviewResponded 13 March 2014

I am sorry to hear that we weren't able to meet your expectations. Although I have to say that in my opinion, our "value for money" factor is well balanced. Take care & kind regards, Julia Campos

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Reviewed 22 February 2014

Altis Avenida is a professionally run hotel best for when you are travelling for business. The coziness and calming atmosphere is gives to its guests are the best for when you are in Lisbon for work. I would suggest this place because of their very comfy beds and had big closets. I didn’t unpack because I was too lazy packing an dunpacking but I wish I did make use of the space they had though. The hotel is a grandeur to look at from outside at night. Wonderful breakfast buffet wide an assorted food choices.

  • Stayed: January 2014, travelled as a couple
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Thank Pedro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Gerente at Altis Avenida Hotel, responded to this reviewResponded 24 February 2014

Thank you very much for your nice review. As we don't have as many Business Travelers as Leisure Travelers, I am very satisfied to receive feed-back from a different angle. I was particularly pleased when hearing that the cozy atmosphere of our hotel had such a positive impact on you after a long day at work. I also appreciate your compliments on our breakfast as well as our comfy beds! Kind regards, Julia Campos

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Reviewed 15 February 2014

Stayed this past weekend for a long weekend. The hotel is very well located and within walking distance of most city centre attractions. The team at the desk we found to be very helpful, particular mention to Walter. Rooms are comfortable and provide all required amenities. Was perfect for a short stay. We didn't take breakfast as the city is full of quality cafes.

  • Stayed: February 2014, travelled as a couple
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1  Thank CandDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Manager at Altis Avenida Hotel, responded to this reviewResponded 19 February 2014

Thank you very much for preferring the Altis Avenida Hotel for your city break in Lisbon. Your kind comments on our front office staff will be shared with them. I am glad that you enjoyed your stay and the central location of our hotel. Kind regards, Julia Campos

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Reviewed 8 February 2014

This is a superb hotel in the heart of the Baixa in downtown Lisbon. It's a good comfortable hotel but the thing that sets it apart are the people. At check in we felt we were being welcomed rather than processed, when someone asked "is everything OK" you felt they were actually interested in the answer.
Our room was fine we didn't find it small unlike some of your other reviewers.
If I have one criticism it is that the restaurant food didn't quite live up to the rest of the hotel. The waiting staff were good and friendly but I felt the food had something lacking. Breakfast also did not meet the same standards as the rest of the hotel. More often than not the warm food was lukewarm verging on cold and was not replenished as often as needed.
These points shouldn't be allowed to detract from our overall stay and we will definitely be returning for our next trip to Lisbon

  • Stayed: February 2014, travelled on business
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Thank RadlettJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Manager at Altis Avenida Hotel, responded to this reviewResponded 19 February 2014

The people make all the difference, and that is in every area that envolves customer service. I am more than happy that you felt the way you did, thank for sharing this great comment with us! Sorry to hear that you rated the quality of our restaurant slightly below the other standards of the hotel. I hope that you will feel differently on your next visit! Kind regards, Julia Campos

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Reviewed 6 February 2014

Travelling on business, with a group of exacting colleagues from around Europe, we found this hotel to provide unusually excellent service. Breakfast offers a wide variety of options and attentive but not overbearing staff; there is a pleasant meeting room; comfortable beds (with excellent pillows... important!); all the features I needed to enjoy my stay.

  • Stayed: February 2014, travelled on business
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Thank Will C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

We stayed for three nights over a weekend.
Rooms are excellent, stylish and the marble bathroom is great. The shower is nice and hot, the tv has many international channels.

Breakfast is buffet style and delicious, even including sparkling wine if wanted.
All staff were excellent, especially the two ladies in the restaurant, and Walter at the front desk made an excellent recommendation for a restaurant that basically made our holiday.

Although guests have the use of spa and leisure facilities at another Altis hotel, that hotel is literally several miles away, therefore not practical unless you make the trip especially.
Would stay again.

  • Stayed: January 2014, travelled as a couple
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Thank Bobajobabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altis Avenida Hotel

Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 255 Hotels in Lisbon
Price Range: £73 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
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