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“Location and Service”

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Altis Avenida Hotel
Ranked #31 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersGold level
Bedford, NH
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Location and Service”
5 of 5 bubbles Reviewed 6 July 2014

My family stayed in 2 rooms for 5 days in mid June at Altis Avenida Hotel. The Hotel is new and extremely comfortable. Beds and Bath were much better then typical European accommodations. The front desk staff could not be more helpful for advice about restaurants etc. The rooms were quiet even though the Hotel is ideally located in a busy part of town directly across from the Rossio train Station. The windows really blocked the street sound well even though we were on the first floor. The seventh floor restaurant and bar has a great staff and view. The breakfast was good not great but the bar was a great spot for a late night drink sitting outside. Location is ideal for walking to many of the best neighborhoods in Lisbon. If

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PFBBedford_NH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,244 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
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English first
Washington, DC
Level Contributor
98 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We stayed at this hotel for three nights while visiting Lisbon. Everything was perfect! From the moment you arrive at the front desk, all is just right. Very friendly staff; spacious, up-to-date, pristine, well-appointed rooms. We had a balcony with a magnificent view. The bathrooms are relatively new and all marble. The free wifi is superb, and the beds are comfortable. After visiting Porto, we decided to go back to the same hotel again on our return to Lisbon. Altis Avenida was perfect! Thank you guys!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yorg30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 30 June 2014 via mobile

Very modern quite cold interior. Yes ,admittedly, great location.The Hotel woo's you on tripadvisor with emails on specials, higher priced hotel anyway then sticks you in a back room facing an old delapidated building. I refused completely to stay in such a room! And was given a room facing the square .
No turn down service, no coffee station in the room ( always a surprise to me) and one particular staff member at reception has been fairly sarcastic to me when a request was made to show how some lamps curtains etc in the room worked. Will not return and will stay with Sofitel when in Lisbon, which was superb!

Stayed June 2014
Helpful?
1 Thank Gail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 June 2014 via mobile

My mother is not easy to please. She left her wallet and iPhone in the hotel shuttle, and despite giving the shuttle driver a hard time, they still went out of their way to return her iPhone and wallet to Venezia by next day courier. Life savers!

Staff friendly, location excellent. Great experience overall.

Stayed June 2014, travelled with family
Helpful?
1 Thank ayedotb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Gerente at Altis Avenida Hotel, responded to this review, 1 July 2014
I am glad that we could be of service and that you got your important belongings back on time! Kind regards, Julia Campos
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Las Vegas, Nevada
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

I wanted to title my review Location, Location, Location, but that would have been redundant! Nevertheless, the location is within walking distance to almost everything - Comercio Square, Bairro Alto, The Elevator, The Funicular, the Yellow Bus, Chiado, the train station and even a Starbucks which is across the street! It is a lovely boutique art deco style hotel with about 90 rooms. If you enjoy a big breakfast, good to get that included with the rate. If not, it is convenient to find a smaller breakfast nearby. We did frequent the Starbucks as my husband enjoys a large cup of American coffee and their croissants were good. I found the Altis Avenida Hotel on Trip Advisor through a review about another Altis Hotel in Lisbon. We were not disappointed. The concierges were so helpful, but I must mention Joao - he recommended O Faia to us for fado and we spent a memorable evening there. The hotel offered a special rate on a two day Yellow Bus pass which we used both days. The bus departs from a square that is near the hotel. The room was small as has been stated, but the mattress was firm, it was newly renovated and very quiet which is always a plus. Bathroom had a walk-in modern shower, but there wasn't a separate toilet. They offer a bottle on water on the first night only, but there is a small grocery store in the area where we bought water. There is a very small flight of stairs up to the elevator and the staff helped us with our bags. However, that wouldn't be a problem for most folks. There was a computer you could use in the lobby and free wi-fi in the rooms. After a few nights, we discovered a wonderful restaurant literally around the corner from the hotel - Da Vinci Ristorante & Pizzeria. Barbara is the Hostess and explained the menu. Her enthusiasm was so contagious, we decided to eat there. Outstanding white sangria and their pasta (al dente) dishes are second to none!!! Enjoy Lisboa - enjoy the Altis Avenida!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JaniceA885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Gerente at Altis Avenida Hotel, responded to this review, 1 July 2014
Dear Janice, reading your review, it is easy to imagine how it feels to stay at the Altis Avenida Hotel, great! Our location really is one of the best you can get. How wonderful to hear that you were happy with our recommendations, I will pass on your kind comments to João from Reception! I was also very pleased to hear that you rated the comfort of the beds and the soundproofed windows as excellent, thank you for that feed-back. Please feel welcome to come back anytime! Kind regards, Julia Campos
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Boca Raton, FL
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

In a city where neighborhoods are spread out, the Altis Avenida has a superb location. Facing the Pracos Restauradores, it is within walking distance of many sights, restaurants and shops. The staff was helpful, the breakfast buffet delightful and the rooftop terrace was a wonderful place to unwind after a busy day. We stayed in a deluxe room with a lovely view of the city. Knowing that it was a special anniversary for us, management sent a bottle of champagne to our room, a very nice touch! Free wifi was appreciated.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BocaTraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia C, Gerente at Altis Avenida Hotel, responded to this review, 26 June 2014
Thank you very much for taking the time to write about your hotel experience with us. I was very happy to hear that you enjoyed our location as well as the services and little "extras". It is our pleasure to surprise, especially on a celebration ocasion! All the best to you, kind regards, Julia Campos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wirral
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

The Altis faces the Praca Restauradores & very convenient. It is near the Praca Dom Pedro IV (cafes etc), Rossio Station (for trips to Queluz & Sintra), the Santa Justa Lift (for the Barrio Alta & views), the Santa Gloria Funicular (for the barrio Alta & Sao Roque Church); the Praca Figueira (for the historic trams, bus 737 to the castle, modern trams to Belem; and to Rua Augusta in the Baixa (for the shops, cafes, walk to the R Tejo & river front at the Praca Commercio).

This means you can see a lot of Lisbon with the Altis as a centre. Our room 609 had a very good view and was quiet. The staff. those who service the room and the restaurant are pleasant & helpful. There is frequent replenishment of items at breakfast and a helpful Teresa who ensured that the guests' coffee cups were filled regularly. Reception was efficient and called us a taxi for the airport.

The location and staff made this time in Lisboa great.
Of course, as a city hotel, the bathroom is relatively small but smartly appointed. The layout (with loo & bidet) resulted in an awkward step into the bath for use of the shower. The water was hot whenever we used the room.

Room Tip: Some rooms have a view of the castle, some of Praca Restauradores (your choice); but seek a higher r...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WPWP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altis Avenida Hotel

Property: Altis Avenida Hotel
Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
Reservation Options:
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