Hotel is very new and modern. Rooms cleaned well, fresh towels and bed linen daily. Location good for exploring Lisbon, metro only 5 mins away but not too far to walk although quite hilly. Breakfast very simple, not alot of choice and repetitive. Some of rooms quite small but we had a room at front of hotel on 6th floor which was a good size with a Juillet balacony. Bathroom small but well appointed. Good value for money. Only negative was the reception staff, when we arrived the lad on reception didn't even say hello just waited for us to hand him the hotel voucher. Although not unhelpful, requested more pillows which arrived within 10 mins of request and friends needed television to be retune again sorted very promptly. All reception staff seem to be same, no smile. good morning, good evening or anything. This does let the Hotel a bit and as many reviews mention this the Hotel surely would be wise to recify this, send staff on interpersonal skilld course.
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