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“Excellent Staff”
Review of The Vintage Lisboa

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The Vintage Lisboa
Ranked #58 of 247 Hotels in Lisbon
Certificate of Excellence
Barrow-in-Furness, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Staff”
Reviewed 2 April 2014

The room was very comfortable and beautifully designed - although the wash basin was higher on style than practicality ( don't run the tap if you are wearing your clothes ready to go out as you will have embarassing damp patches!)
It is well positioned and the fact that it is not too large gave it a friendly atmosphere.
What makes the hotel stand out is the staff - both in the number of them and the helpful and friendly attitude of them. No one typified this more than Nuno (barman/waiter and font of knowledge) with his ready smile and aim to please attitude.
David and Su Sear, Barrow in Furness, England.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 5 April 2014
Dear David and Su,

First of all would like to thank you very much the comments posted.

I will transmit the information through my team, it's very important to know our guests opinions.

If I can assist you in the near future do not hesitate to contact me.

Best Regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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756 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
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Norman, Oklahoma
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2014

Having traveled to Lisbon six times in the past twelve years, we have our go to hotels and from time to time try someplace new. Our new find on this trip was the Lisboa Vintage Hotel. Our room was very nice. The front desk staff was always willing to help with your numerous requests. Whether it was a request for an electrical converter ( which they had ), recommendations for a new place to eat or help arranging for our day trip to Evora, they stood at the ready. They even helped us confirm our return flight arrangements for us. The breakfast buffet was very nice. The location is great and we never had a problem hailing a taxi. There were many amenities that we did not use, that others likely will. Those include, but are not limited to an indoor pool, spa, workout facility and massages. As we did not take the time to see this portion of the hotel I cannot offer a review of the additional amenities. Our third floor room was spacious, very clean the the interior was fresh and appeared new.

Room Tip: Try to get a room on the building radius. Our room had three windows and two balconies.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlesn279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 28 March 2014
Dear Guest,

I would like to thank you the comments, stated, and tell you that it's a great pleasure to receive this feedback from you. It's our best work recognition, our guest comments.

Hope to receive you again in a near future.

If I could assist you more, don't hesitate to contact me.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Devon
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 March 2014

We stayed here for 4 nights.
The rooms were Excellent clean tidy and comfortably furnished.
Free water in the room was a most helpful, and the minibar, but in-room hot drink facilities would be great.
The staff were smart and tidy and always most helpful.
The breakfast had a good choice and the hot food was hot, which some hotel don't always manage, only one little suggestion a plate warmer next to the hot food dishes would help to keep the customers food hot.
We only had one evening meal in the restaurant, which was beautiful, but we were the only people in the restaurant (downstairs), we appreciate there are are so many restaurants in Lisbon and it is hard for the hotels to compete.
Wished we could have tried the upstairs restaurant but it was closed at this time of year.
Pool, small but its a city hotel, we loved it. (hats should be supplied not purchased) it was so relaxing after the day sightseeing
LOVED IT and we shall return

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 24 March 2014
Thank you very much for your comments.

Those are really helpful and important to us so we can improve our service and also the standards.

Hope to receive you soon in our Hotel.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 March 2014 via mobile

I can't praise this hotel enough. Great location to the local bars and city centre. Hotel is very luxurious. Spa is great. All staff incredibly helpful and nothing is too much trouble. Would definitely come back!!!

Stayed March 2014, travelled with friends
Helpful?
Thank Sambi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 18 March 2014
Thank you very much for you feedback.

It's very important to us knowing your opinion and what we can do better to satisfy our guests.

If I can assist you in the near future don't hesitate to contact me.

Hope to receive you soon again.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 February 2014

Lovely hotel in quiet part of town. Bit of a hike to areas where there are bars & restaurants - nothing much in the immediate vicinity, although the metro is close by. We had a lovely room on the 5th floor, very spacious and good bed, tv and bathroom facilities. Only slight quibbles were the lack of tea/coffee making facilities and the somewhat strange use of two sets of waterproof mattress-covers. Other than that a good place to stay, but remember your walking shoes!

Room Tip: Try for the 5th floor - rooms are larger
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OllynKeef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 10 March 2014
Thank you very much for your comments.

Those are really important to us so we can improve and go towards our guest needs.

Hope to receive you again in the near future.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Linlithgow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2014

We spent four nights at the CS Vintage in February 2014. The bedroom was very comfortable and the shower absolutely fantastic - especially after a long day exploring Lisbon. There was a great choice at breakfast and the pool, steam room and sauna was a nice place to relax. The staff were extremely friendly and would do whatever they could to help you if required. This place is certainly worth a return visit.

Stayed February 2014, travelled as a couple
Helpful?
Thank James Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 12 February 2014
Dear Guest,

I would like to thank you the comments, stated, and tell you that it's a great pleasure to receive this feedback from you. It's our best work recognition, our guest comments.

Hope to receive you again in a near future.

If I could assist you more, don't hesitate to contact me.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hasselt, Belgium
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 January 2014

We had à Nice stay in Lissabon. The hotel was not so easy to reach, up and downs the Hill. The b reakfast Cold better, k around 10 am the buffet were often empty. Personal and room very good, also.the bar in the evening/night.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Carlo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno L, General Manager at The Vintage Lisboa, responded to this review, 23 January 2014
Thank you very much for your comments.

In my personnal name and my team we thank you.

Those are very importante so we can improve and know how we are.

Best regards,

Nuno Leandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Vintage Lisboa

Property: The Vintage Lisboa
Address: Rua Rodrigo da Fonseca 2, Lisbon 1250-191, Portugal (Formerly Vintage Lisboa Hotel)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Vintage Lisboa 5*
Number of rooms: 56
Official Description (provided by the hotel):
With a privileged location in Lisbon's city centre, between the two popular districts of Avenida da Liberdade and Bairro Alto, The Vintage Lisboa evokes a contemporary decor with a luxurious atmosphere and five star facilities that include a Spa with the latest in beauty and wellness therapies. The modern room amenities include the latest web technology, free WiFi, sound proofing and whisper AC. Enjoy a unique dining experience in Vintage Restaurant with a range of traditional food and wine selection. Experience the ultimate in comfort and convenience at the Vintage Lisboa Hotel. Your 5 Star SPA Hotel in central Lisbon, with indoor heated pool. ... more   less 
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