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“WONDERFUL hotel, great staff”
5 of 5 bubbles Review of LX Boutique Hotel

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LX Boutique Hotel
Ranked #42 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersBronze level
Paris
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“WONDERFUL hotel, great staff”
Reviewed 3 May 2013

It has been so wonderful to stay at this beautiful boutique hotel:
- amazing room, with a surprising "bathroom made with glass" (not a good idea to go with somebody you don't know well :) ) You can see the pictures on the hotel website, this will leave you a good idea of the atmosphere. We loved it !
- nice attention in the room left by the staff
- available staff that have been both discrete and very helpful
- delicious sushi at the restaurant (actually the best we've ever had in our entire life !)

Plus, the location is perfect, 50 meters away from a metro station, buses and tram station !
We stayed on a saturday night and I was expected to get noises (from the other comments on TripAdvisor) : we were at midnight in the room and there was absolutely no noise !

Thank you so much ! We are looking forward to coming back.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank FrenchVacaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Guest,

Thank you for your kind words, I'll pass them on to all the staff! It's great to feel we've been a plus on your visit to our fantastic city! Keep updated on our facebook page.

Hope to see you soon in the near future.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (269)
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English first
Oslo, Norway
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 May 2013

We stayed at this hotel at two different times and everything about this hotel was nice and pleasant. Staff was lovely and very helpful, the rooms were cool and clean with super comfortable beds. It was also great value for money.

Room Tip: Ask for a room with view to the sea, they're really nice. Breakfast tip is a bakery right up t...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cammi9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Cammi,

Thanks for your review and sorry for my late reply. It was great having you with us and even better to feel we've been a plus on your lisbon xperience!

Keep up the city news and promotion on our facebook page. Hope to see you soon!

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2013

If you like to count sheep to the beat of a booming discotheque below, this is the place for you. We had to purchase earplugs for our stay, which still didn't seem to help. It gets the loudest at around 4am.

Otherwise fantastic hotel, service, location etc. Shame that I can't recommend higher due to terrible sleep.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
3 Thank Keely P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Kelly,

First let me apologize for my late reply. I'm really sorry you didn't took the best memories from your recent xperience with us. The noise from the street it's a reality we've been "fighting" on a daily basis.

It's true it's not solved 100% yet, but it's getting better every day. I'm sure that, if you give us another chance to be part of your Lisbon Xperience, you'll find everything completely different. Please contact me directly.

Kind Regards
Gonçalo Dias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 April 2013

I booked my wife and I plus one other couple into the LX this past weekend. My friends had left everything to me and I turn relied very much on the staff at this charming place. The staff did not disappoint. The rooms were stylish and quiet with a river view. Breakfast was a very satisfying buffet with an option of cooked eggs to order. And the service all came with a pleasant smile. All the staff exude a calm confidence. Moreover, there was always someone available at the front desk for directions or ideas. And do take their recommendations for dinner and drinking spots. Though clearly Lisbon has reasonably high standards, we enjoyed the places recommended. Also, the LX Boutique sits in a very good central location for easy access to Chiado, Baixa Alto and the two key trams the 28 and the 15. Plus a Metro station is very close by.

Room Tip: We had a fourth floor, river view. Quiet up there.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Alan,

Thank you for your review and sorry for my late reply! It's the busy season!

It's great to feel we've been a plus on your Lisbon Xperience! Check our facebook page to keep in touch with our fantastic city and receive our special promotions.

Hope to see you soon in the near future.

Kind Regards
Gonçalo Dias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
1 review
Reviewed 30 April 2013

All the positive things about this hotel noted by other reviewers are true, nice clean, boutique hotel with helpful staff in a lively, central area. However, for me the noise issues spoiled the stay as I am a light sleeper.

We were on the 4th floor, and as well as very thin walls which meant we got to know our neighbours much better than we might have liked, on the Sunday night the heavy bass from the disco continued until 4am.

Reception gave us another hour to check out when we asked, but the disturbance still spoiled the last day as we had a late flight and I ended up traipsing around Lisbon like a zombie just hoping the day would pass so I could get on the plane and sleep!

Having said this, my partner slept happily through the noise and was fine the next day, so if you are a heavy sleeper you should be fine. It might be a good idea for the hotel to keep a stock of disposable earplugs for guests who complain about the noise, too.

  • Stayed April 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Anneka-Cork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Anneka,

Thank you for your review and sorry for my late reply.

I'm sad to read that you had a noise issue. It's true that in some specific rooms in some specific nights, we had some noise complaints. We've been "fighting" the authorities to control the acoustic of the street and it's getting better every day.

Hope you give us another chance. Please contact me directly on your next visit.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Statesboro, Georgia
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 April 2013

A good nights sleep in a comfortable, safe and clean hotel helps to make the trip perfect! We are very pleased with our stay in the Lx Boutique. We felt welcomed and were helped with tours, we slept well and the breakfast was perfect to get us through the morning tours. The staff was great...do they never sleep!? For my birthday they even had a flower bouquet waiting in our room. The location can't be beat for those who want to explore the evening out in the Bairro Alto, a walk up the hill, bars and Tappos restaurants start around the corner. the buses, trains and trolleys are right out in the front square. It's in the middle of everything you need for sightseeing and nightlife!

Room Tip: Our room was small but just right for a couple of days. For a longer stay choose a suit.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susiegh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 10 June 2013
Dear Guest,

Thank you for your kind words. It's great to feel you've enjoyed your stay with us. Check our facebook page to get updates on the city and promotions!

Hope to see you soon in the near future.

Kind Regards
Gonçalo Dias
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Esparto, California, United States
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 April 2013

We have been very pleased with this hotel. The location is great, the rooms are superb and the staff very helpful and friendly, making our first trip to Lisbon relaxing and memorable. We stayed in a Riverfront room with a great view, but we did ask to be moved from the first floor to a higher floor to avoid street noise.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMH695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lxboutiquehotel, Manager at LX Boutique Hotel, responded to this review, 29 April 2013
Dear Guest,

Thank you for the time you took to review your stay at lx boutique hotel. It's great to feel we've been a plus on your first Lisbon Xperience. We hope this will bring you back to our fantastic city.

About you comments, I didn't understood if you asked to be moved because you felt the noise or because you were affraid this could be an issue. I ask you this because our Riverfront are the crown jewels! And should be bulletproof! If you could be so kind to send me an e-mail specifying the room you were at, it would be great.

On your next visit please mail me directly so you can get access to our prefered guest rates! Hope to see you soon.

Kind Regards
Gonçalo Dias
(Hotel Director)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about LX Boutique Hotel

Property: LX Boutique Hotel
Address: Rua do Alecrim N 12, Lisbon 1200-017, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Bairro Alto, Bica & Cais do Sodre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #42 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — LX Boutique Hotel 4*
Number of rooms: 61
Official Description (provided by the hotel):
Located in the heart of the triangle between Chiado, Baixa and Cais do Sodré districts, Lx Boutique Hotel offers themed rooms with unique views over Lisbon and Tejo River. All Boutique Hotel elegant rooms are equipped with air conditioning, a mini-bar, and a private bathroom. There is an iPod docking station, LCD TV and free Wi-Fi in every room.Guest can enjoy Confraria, a trendy sushi restaurant that also serves a variety of teas, beverages and wines all day. For a typical Portuguese food experience, there are several alternatives just outside the door. Lx Boutique Hotel is 5 minutes’ walk from several restaurants, bars, cafés and shops. Guests can benefit from the 24-hour front desk service Lx Boutique Hotel provides. It also offers laundry and car hire services. An airport transfer shuttle is available upon request. Historical sites and museums such as Lisbon Cathedral, Praça do Comércio, Igreja de São Roque and the Chiado Museum are within a 10-minute walk. Lisbon’s Portela International Airport is within a 20-minute drive away or a 10-minute metro journey. ... more   less 
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