There must be two LX Boutique hotels in Lisbon. The one I stayed at certainly doesn't deserve the rave reviews I am seeing.
From the beginning: Arriving by taxi, you cannot be left off at the front door. In the old part of town, drive up space is not available, and cabs do not like to stop in the street, so you schlep a bit. But, at the front door, confronted by a steep flight of stairs, no one is in sight to help lug the bags up.
The reception at the front desk was cool, indifferent, and detached. I had the urge to ask if I should come back at a later time. I felt as if I were intruding and felt nothing like a guest.
The room was nice. Large, big windows. large bathroom. But.....the lighting in the room was atrocious. Some soft indirect lights behind the headboard, two ridiculous little half watt goose neck leds at the head of the bed which were insufficient as reading lights, much less room lights. There was a light at the desk a the far end of the room. Unfortunately, it didn't work. Likewise, the coffee maker didn't work. There was no power coming in to the outlet. I told the front desk, and when I left three days later, it still didn't work.
The toilet in the bathroom was some ridiculous little square thing. I am telling you guys, you will not be able to sit and do your business without dragging you equipment across the toilet seat.
Breakfast buffet allegedly starts at 7:30. The first day I was there, they were still putting the breakfast display together. The second day, there were no eggs. They finally arrived at 7:45 (I assume those were the eggs, but it could just as well have been some kind of yellow soup). The third day there was no butter. It took five minutes to get some. The fourth day I had an opportunity to play "find the carafe". The coffee and the milk come in exactly the same carafes. In sprite of the fact the sign said "coffe", it wasn't.
The beds were simply ok. The pillows something less than ok.
The hvac was fine, except you needed a flashlight to see the lcd readout (I told you the lighting was bad).
Not very impressed.
- Official Description (provided by the hotel):
- Located in the heart of the triangle between Chiado, Baixa and Cais do Sodré districts, Lx Boutique Hotel offers themed rooms with unique views over Lisbon and Tejo River. All Boutique Hotel elegant rooms are equipped with air conditioning, a mini-bar, and a private bathroom. There is an iPod docking station, LCD TV and free Wi-Fi in every room.Guest can enjoy Confraria, a trendy sushi restaurant that also serves a variety of teas, beverages and wines all day. For a typical Portuguese food experience, there are several alternatives just outside the door. Lx Boutique Hotel is 5 minutes’ walk from several restaurants, bars, cafés and shops. Guests can benefit from the 24-hour front desk service Lx Boutique Hotel provides. It also offers laundry and car hire services. An airport transfer shuttle is available upon request. Historical sites and museums such as Lisbon Cathedral, Praça do Comércio, Igreja de São Roque and the Chiado Museum are within a 10-minute walk. Lisbon’s Portela International Airport is within a 20-minute drive away or a 10-minute metro journey. ... more less
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