We were staying in Lisbon on a special occasion and the hotel upgraded us to a junior suite which was appreciated. We received room 301 which is the only room on the third floor so it was extremely quiet with no neighbors.
The hotel was excellent for the following reasons:
Locaion was great for all of the sites we wanted to visit. Everything was within walking distance and the Rossio train station was next door for trips to Sintra. The metro station is just outside the door as well.
Breakfast had everything, hot and cold, and it seemed like it was included in most room rates because everyone was having their room number marked as they came in. No one was paying at the time.
The hotel was very clean, had "palace" like decor and still was inviting and relaxed
The staff were extremely helpful. We were in Lisbon during a rail strike (which sounds common) and we had to get a number of updates on train schedules for some of the trips we were taking.
One of the bellman was of particular help when he helped me purchase tickets through the machine in the station which was not in English.
The concierges also helped with advice and reservations.
I never used the gym but they do have a bike and 2 elliptical machines.
The lounge and sitting areas were peaceful and had the palatial ambience.
I don't have any negatives that come to mind for this hotel.
As a side note. If you are in Lisbon make the effort to go to Sintra for a day trip and see the Royal Palace, Pena Palace and Moorish Castle.
- Official Description (provided by the hotel):
- Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more less
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- Also Known As:
- Avenida Palace Hotel