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“A Birthday to remember !”

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Hotel Avenida Palace
Ranked #5 of 251 Hotels in Lisbon
Certificate of Excellence
Edmond, Oklahoma
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“A Birthday to remember !”
Reviewed 12 November 2012

We stayed at the Avenida Palace Hotel in Lisbon in November 2012 and were very impressed ! The hotel is just like a Palace - it opened in the 1800's and every room is furnished to perfection from the drapes to the antique furniture, the beautiful chandeliers,the paintings and elegant mirrors on the walls (this is hard to find in this time and age ) ! It made us fell like Royalty ! Every floor had a different decor of the 18th/19th century.The dining room had the royalty emblem on every napkin, table cloth and crockery and the breakfast was spectacular !!The staff were very friendly and helpful- whether it was to choose a good restaurant for dinner or advice on public transport or popular places to visit. It was also my husband's birthday - he had a wonderful surprise that evening with a bottle of fine Champagne and snacks with compliments from the staff of the hotel to celebrate the ocassion.We were made to feel so special !!
The location is fantastic- walking distance to the metro, the night life, restaurants and shopping! If you are looking for style, comfort, location and excellent service this is the hotel for you !!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Mersie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 16 November 2012
Dear Guest,

Thank you very much for choosing to stay at the Avenida Palace and for having taken the time and trouble to leave these detailed remarks on TripAdvisor.

It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. We pledge to provide a refined personal service for our guests, as well as properly maintained facilities and are pleased when such effort is recognized.

I was also extremely pleased to read your kind comments on our staff that you found to be so helpful. Your enthusiasm for the hotel is very much appreciated and will be a great source of motivation.

We look forward to welcome you again in the near future.

Yours sincerely,

Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Boston MA
Level 6 Contributor
593 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 12 November 2012

Superb hotel celebrating 120 years. Rooms large, clean and elegant. Front desk extremely courteous. Wonderful lounge area and sitting rooms. Centrally location and Good for seeing the major highlights of the city.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank mpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 16 November 2012
Dear Guest,

Thank you very much for choosing to stay at the Avenida Palace and for taking the time to post your kind words on TripAdvisor.

We are pleased to learn that you enjoyed your stay with us. We appreciate your kind comments on our location, staff and services. We were also very pleased with the fact that you have given us the maximum score in all the parameters.

It would be a great honor to welcome you back to the Avenida Palace in a future stay.

Yours sincerely,

Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 November 2012

With unforgettable old world charm, this hotel was perfectly located in old Lisbon.
Our room and bathroom were clean, and well sized.

The bar and saloon downstairs were delightfully relaxing and the Bloody Mary was perfectly made.

Can't say enough about the breakfast spread and for someone who loves having a lie in, I was looking forward to getting up every morning just to have breakfast.

We wanted pizza, and was recommended a brilliant Italian place by the concierge, just across the road - Valentino.
A few tourists walked by, looked in and at the menu, decided it was too touristy and walked off. Didn't know what they were missing!!! Our pizza and pasta were better than what I've had in Italy. Price was VERY REASONABLE too.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Ashboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 16 November 2012
Dear Guest,

It was such a pleasure to read your review about your stay at the Avenida Palace.
We were delighted to read that you have enjoyed our stay and that you have found our location perfect.

We also thank you for your kind words about our décor and services.

Your enthusiasm for the hotel is very much appreciated and will be a great source of motivation.

We do hope that we can look forward to welcoming you back to the Avenida Palace in the near future.

Yours sincerely,

Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ystad, Sweden
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 November 2012

For a weekend trip to Lisbon theres probably not a better hotel. Lots of restaurants nearby and walking distance to many of the sights. Good service and noce rooms. On the downside it´s a quite noice area with lots of trafic around the hotel.

Room Tip: If you would like a more quite room they have rooms towards the inner courtyard.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoroSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 16 November 2012
Dear Guest,

Thank you for staying with us again and for sharing your experience at the Avenida Palace.

It was a pleasure to read your review about our Hotel and we are happy to know that have enjoyed your stay. However, as the Avenida Palace is a Hotel where the comfort of our guests really matters, I was concerned to read we didn't exceed your expectations in this particular issue.

With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history and fully renovated, is a symbol of the city.

We hope to have the honor of welcoming you once more at the Avenida Palace in a not too distant future.

Yours sincerely,

Pedro Miguel Costa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Gatos, California
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2012 via mobile

This is not your ubiquitous, could-be-anywhere luxury hotel. It is a taste of the Portuguese version of the belle epoch with gorgeous crystal chandeliers, gilt, columns, marble, all abundantly evident. Rooms appear to be uniquely decorated with antiques. Beds are a little harder than some modern hotels but we found ours very comfortable. The generous breakfast is served in a gorgeous dining room. Alas, neither lunch nor dinner is served in the restaurant but light meals can be had in the bar or from room service. We were charmed by it all and will make this our hotel on any Lisbon visit. But if you require the uniform predictability of most modern hotels, this place is not for you. It is unique.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 November 2012

We spent 9 days in Lisbon and stayed at the Avenida Palace - it is a beautiful, classic, elegant hotel - with lovely central lounges, corridors, and very comfortable breakfast room (actually a stunning ballroom) that offers a great selections of breakfast foods with great service. Our hotel room (including the all marble bathroom) was perfect - just the right amount of furnishings, plenty of storage space, quiet, and really well maintained and cleaned each day. The hotel is so perfectly located to take in the sights in Lisbon as well as to connect to trains, tours, and other transport to see other parts of Portugal. We went all over, and couldn't have been happier with the central location. Alll in all, we were charmed and really happy we chose to have our entire stay with the Avenida Palace. We'd highly recommend it.

Room Tip: each floor seemed very nice - we were on an upper floor and on the interior side -- it was nice and...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JohnDavid20009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 22 November 2012
Dear Guest,

It was a real pleasure to read your review following your stay at the Avenida Palace.

It was also a pleasure to read that you were satisfied with our location as well as with our services and enjoyed your stay with us. We pledge to provide a refined personal service for our guests, as well as properly maintained facilities and are pleased when such effort is recognized.

It would be a great honor if you would consider the Avenida Palace your home in Lisbon.

Kind regards,

Pedro Miguel Costa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Gatos, California
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 November 2012 via mobile

The Avenida Palace offers a taste of the Portuguese version of the belle epoch with lots of marble, stained glass ceilings, gilt, columns, fabulous crystal chandeliers. Rooms are uniquely furnished, many with antigues. We stayed in 415 , a large room overlooking the square and busy street. Double windows kept it quiet. Decor is old school, probably from the 60's, but not worn and perfectly clean . The same is true for the plumbing. Wifi is free. Stay here if you don't need the predictability of the modern five star. It is unique.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review, 16 November 2012
Dear Guest,

Thank you for taking the time to post your review following your stay at the Avenida Palace.
We were very pleased with your comments on our décor. We also appreciate the fact that you have given us the maximum score in all the parameters.

We look forward to welcome you again in the near future.

Yours sincerely,

Pedro Miguel Costa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Avenida Palace

Property: Hotel Avenida Palace
Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Lisbon
#5 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#10 Business Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Official Description (provided by the hotel):
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 
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Also Known As:
Avenida Palace Hotel

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