We booked this hotel through Easyjet as a city break - we liked the fact that it was a small hotel. Friendly and informative check in and the desk staff were always friendly and helpful. The room was pleasant and quiet - we had an entrance hall with the room off to one side and the bathroom off to the other. Everything was very clean and well kept. The buffet breakfast was excellent with hot and cold selections, great fruit salad and nice selection of bread and cakes. The public rooms are relaxing and the library on the top floor is a great place to sit and drink a tea or coffee. I found the bed a bit too firm for me but there was plenty of bedding and pillows. Close to the tram lines and with free entry to the Museo de Arte Antiga along the road on presentation of the room card.
All in all a great little hotel.
This was a perfect little hotel for our 4 night trip to Lisbon. The staff were so helpful, giving recommendations and booking tours, taxis etc. The location was out of town and quite quiet, but in a nice area with some good restaurants within walking distance and a wine bar has just opened directly opposite the hotel which was handy. Also the bus and trams into the centre stop very close to the hotel and run every 15 mins, or a taxi from town cost less than 5 euros, so all in all a convenient spot.
The room was spacious with comfy beds, plenty of storage and a powerful shower. There were no drinks facilities in the room (aside from the free decanter of port!) but there is an honesty bar and a kitchen to prepare free hot drinks.
The best bit however was the lovely sheltered garden for breakfast (which was very varied with sparkling wine too!) and the roof terrace for general lounging overlooking over the Tejo river. In summary a lovely hotel in a fantastic city!
The reviews on Tripadvisor and the website suggested As Janelas Verdes is a superb 4 star hotel, but it isn’t. It is nice, but not a 4 star hotel. The positives include: it has lots of character (although the fact that some famous Portuguese writer seems to have resided there or used the building in one of his novels really doesn’t do much for me), a super-friendly service, a nice terrace and a good breakfast. Negatives are: the hotel interior, such as carpets, bathrooms, is really dated and it is like time has stood still for a generation, parking is near impossible, it is along a relatively busy road (although it didn’t disturb me at night), there is no restaurant and it is not really in the historical center (those who like walking won’t need a taxi though). I suspect the hotel, like more and more hotels do, encourages satisfied customers to post raving reviews, which creates a bias in reviews.
Thank you very much for your review and specially your comments about our staff.
The As Janelas Verdes, as you say, has a lot of character. Our aim is that our guests feel like in an old friend’s home in Lisbon (traditional and where you feel welcomed).
We are situated in the triangle of 3 of the oldest quarters of Lisbon: the aristocratic Lapa, the popular Madragoa and Santos-o-Velho, where the Royal Palace was in the XV century. Also a short walk to Bairro Alto (10-15 minutes).
Parking in our area is not easy but we have a garage in the premises exclusively for our guests.
We hope to have the opportunity of welcoming you again in the future.
Diogo Laranjo – General Manager
It is like visiting friends in their old house....
Nice , cosy rooms , good breakfast, very hepfull staff always trying to give you the best tips for sightseeing or dinner .
Beautifull terrasse with the library and a little kitchen when you can prepare you ur tee or coffee..
Thank you for the Ramiro restaurant recomendation...
This hotel has the most serene and gracious atmosphere. The staff is so calm and the guests seem to pick up on this. It is an excellent place for New years,with the top floor terrace looking out over the river where the fireworks display is accompanied by sound of ships' horns. At reception I was given the option of the hotel booking NewYears Eve dining. At arrival I was disappointed that the Hotel has no restaurant per se, but then took advantage of the roomservice snack menu served in the top floor library with its terrace and complimentary tea. A great museum is just steps down the street,with complimentary admission from the hotel. Breakfast was substantial. This hotel also has great wifi coverage,easy to access. I stayed seven nights and liked it better as days passed.The area around the hotel is not touristy but two buses are at the ready and taxis in Lisbon are a real bargain. Reception took care of this too and helped with online checkin and a printed boarding pass for my flight.