I chose this hotel after reading glowing reviews on TripAdvisor, found it lovely in every respect save a couple vital to our party, none of whom had ever visited Portugal before.
Sunday morning I asked hotel desk the best way to get to Belem, said that it had been recommended to us to take a taxi. Hotel desk suggested instead tram 15. We found tram 15 a miserable experience and two of our party were robbed. One of the several vital things stolen was the key for the hotel room safe. On our return to the hotel, hotel desk told us that a locksmith had to come to drill it open, that they couldn't do it yet because it would disturb the neighbors, that we must go away and let them do it by themselves. Finally, when confronted, it turned out that management has a master key and could have opened the safe immediately. So our trip to Lisbon was ruined, and our impression of this supposedly number 1 hotel is decidedly mixed. Please everyone, take taxis and stay off all public transportation. Pickpockets operate under the noses of the police, and they are thorough and aggressive.
Another warning for first time guests of this hotel: when you give your room key to the desk, the power is shut off to your room. This is not a problem unless one of your party is still in the room, as happened with us. So, if one of you has to go out, leave the room key with the party remaining in the room, do not turn it in to the desk.
On the plus side, the fado show the front desk recommended was excellent, there was plenty of hot water, the breakfast and happy hour were enjoyable.
- Official Description (provided by the hotel):
- Hotel Britania is a pure Boutique Art Deco hotel in the historic center of Lisbon. The only surviving original Art Deco hotel in Lisbon, with a touch of modern whimsical nuances, this small hotel is unique. With large rooms, it's located on a quiet street just off Lisbon's main avenue Avenida da Liberdade. ... more less
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- Also Known As:
- Britania Hotel Lisbon