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“Perfectly located”

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Sofitel Lisbon Liberdade
Ranked #45 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 January 2014

The hotel is perfectly located and a short walk to everything. The staff were friendly and helpful and went out of their way to help us find restaurants and the like. Rooms are small but have everything we need. Can't wait to return.

  • Stayed: December 2013, travelled as a couple
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2  Thank ChicagoPair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us.

We were delighted to know that you appreciated our location, facilities and service provided by our staff. It is our pleasure to provide the best service that our Guests deserve, in order to ensure your utmost comfort and satisfaction. Thank you for your recommendation!

We look forward to welcome you and your partner on your next visit to Lisbon.

Yours sincerely,

Dominic Arel

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1,043 - 1,049 of 4,032 reviews

Reviewed 13 January 2014

Been at Sofitel for two nights during a business trip to Lisbon. The staff was always very friendly and available to help with any request. The bar has a great selection of cocktails. The breakfast is outstanding! Also the rooms have a great sounds system.


  • Stayed: January 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank txxt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience.

We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the location, service provided by our staff, the room facilities with special mention to our sound system, selection of cocktails in our Intra-muros Bar and the quality of our breakfast. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. Thank you for your recommendation!

We look forward to welcome you to Sofitel Lisbon Liberdade on your next trip to Lisbon.

Yours sincerely,

Dominic Arel

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Reviewed 13 January 2014

My wife and I have stayed innumerous times at this hotel and we do not get tired of it. The location is wonderful the service excellent and there appears to be very little turn over in staff thus we are always guaranteed a friendly welcome. The rooms are comfortable and nicely decorated and the beds are, well, SOFITEL.

  • Stayed: January 2014, travelled with family
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3  Thank peter_glazier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Mr. and Mrs. Glazier,

Thank you choosing Sofitel Lisbon Liberdade once again during your visit to Lisbon and for taking the time to tell us about your experience.

We were glad to welcome you to our hotel once again and are very proud to know that you always appreciate our location, service provided by our staff, room facilities and of course the quality of our “MyBed”. We are delighted that you truly enjoy of our hotel, and look forward to welcome you to Sofitel Lisbon Liberdade many times in the near future.

Yours sincerely,

Dominic Arel

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Reviewed 10 January 2014

I was lucky enough to stay here for work in November for a couple of nights. The location is superb, as it is very central. The standard was set as I pulled up in a taxi right at the door, and a lovely lady concierge opened the door and welcomed me into the hotel,such a nice touch, The reception staff are extremely helpful, and as I had a few hours to kill, they went out of their way to point out where I should head for some sightseeing on foot. The hotel is quite compact, but beautifully appointed. My room was small but perfect in every way, very luxurious and the bed and pillows were the best I have experienced in a long while. The breakfast, wow, I've never experienced such choice from a buffet, and you could order hot items too, and, most importantly for a travelling brit, they served tea in a teapot !! Fabulous value at 120 euro per night, and I will definitely return with my family for a longer stay in the future.

  • Stayed: November 2013, travelled on business
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1  Thank TynesideHogey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to comment about your experience with us.

We are pleased to know that you enjoyed our location, service provided by our staff, namely the Porter who welcomed you to our hotel. We are delighted to know that you appreciate the service we offer, it is our utmost pleasure to provide you with the best possible service to ensure your maximum comfort and satisfaction during your time with us. Thank you for your kind comments in regards to the room facilities and services as well as the decoration, the comfort of our “MyBed”, the selection and quality of our breakfast items and the tea in a teapot which is so important for you. Thank you for your recommendation!

We look forward to welcome you and your family to Sofitel Lisbon Liberdade in the near future.

Yours sincerely,

Dominic Arel

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Reviewed 10 January 2014

Perfect location. Beds are VERY comfy. Room was clean and smelled nice. I also liked the products at my disposition in the luxurious bathroom. Restaurant is a bit overpriced and pretentious, tho. Would go back for sure.

  • Stayed: January 2014
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1  Thank Dassannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 23 September 2014

Dear Guest,

Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us.

We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your recommendation!

We look forward to welcome you back to Sofitel Lisbon Liberdade on your next visit to Lisbon.

Yours sincerely,

Dominic Arel

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Reviewed 7 January 2014

I loved the hotel. It's location is perfect just outside Baixa-Chiado on Avenida da Libradade which is one of the main arteries in Lisbon. We walked EVERYWHERE from here. We had easy access to everything. And the metro station is right outside the door.
The rooms are lovely. I haven't slept so well in a while. Those beds are the comfiest and it was hard to get up particularly because it rained every day we were in lisbon. The black out curtains really do their job and despite being on a major road it was totally quiet.
Room service and the front desk staff were great - particularly Ailton. And the bellboys were fun(hi Luciano!!!).
The big down side is the restaurant! Very rude staff. Maybe even borderline racist. I would avoid it. It's expensive and the food is mediocre. I could not get over the shockingly rude staff who basically ignored us. Spend time at the bar area instead. The bartender is great.

Room Tip: Our first room smelled like an ashtray but we were immediately switched to a much better room withou...
See more room tips
  • Stayed: January 2014, travelled with friends
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Thank kipepeopeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you for staying at Sofitel Lisbon Liberdade during your trip to Lisbon and for the time taken to share your experience with us.

We are proud to know that you love our hotel and that our location was perfect for your needs and expectations. It is a pleasure to know that you appreciated our rooms, the comfort of our “MyBed”, as well as the service provided by front desk, bar and room service staff. Nevertheless, we understand we have not met your expectations with the service provided by our restaurant staff and would like to express our sincerest apologies for the inconveniences you faced. Rest assured we have taken the appropriate measures to avoid future occurrences like these. Thank you very much for your feedback; it truly helps us in our ongoing efforts to improve our services and facilities.

We look forward to welcome you and your friends to Sofitel Lisbon Liberdade in the near future.

Yours sincerely,

Dominic Arel

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Reviewed 5 January 2014

My husband (boyfriend at the time) and I stayed here in February of 2011, so this review is quite delayed. We booked through Travelocity for under $150/night, but the hotel felt so much more decadent. There were wonderful restaurants nearby and we found the location ideal for walking to the Castle and all around town. The service at this hotel was amazing. The bathroom was large and clean and had a shower and bath. The bathrobes were lush and every inch of the hotel felt modern, clean, and luxurious. I was only reminded of our stay because we recently visited other European cities and the Sofitels there had the orange and brown colors schemes that I remembered. It may have changed over the years, but we enjoyed our stay. It should be noted that, although I do not recall our room number, I know we had a very limited view that mainly faced a nearby wall.

  • Stayed: February 2013, travelled as a couple
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1  Thank abby5075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this reviewResponded 18 January 2014

Dear Mrs. Abby,

Thank you for choosing Sofitel Lisbon Liberdade and for the time taken to tell us about your experience with us.

We are extremely delighted that you enjoyed your time with us and that we have met all your expectations. It makes us very proud to know that you have appreciated the service provided by our Ambassadors, our location, luxury amenities and bathrobes, as well as the cleanliness of our bathroom. It is truly a pleasure that even after so long, you still remember the lovely experience you had with us. Thank you for your recommendation!

It would be our utmost pleasure to welcome you to our hotel on your next trip to Lisbon.

Yours sincerely,

Dominic Arel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Lisbon Liberdade

Address: Avenida da Liberdade 127, Lisbon 1250-140, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Lisbon
#12 Business Hotel in Lisbon
#12 Family Hotel in Lisbon
#21 Romantic Hotel in Lisbon
#40 Luxury Hotel in Lisbon
Price Range: £116 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Official Description (provided by the hotel):
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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