The room and bathroom was spacious. It's not that dirty but I think they should consider renew the carpet. The staff was nice when you arrive but soon you ask questions they seem to dislike it. They said the subway only 5 min walk and it was not even close, we have to take taxi to everywhere. There's a bus from airport stop across the hotel tough..
Lovely stay, and although a small swimming pool, my daughters loved the time spent in it. Rooms cozy and very comfortable, second stay at this hotel and no doubts when need to stay in Lisbon this will be my first choice.
I stayed at the Novatel, Lisboa for five days, a good comfortable stay with clean rooms and bathrooms, friendly helpful staff and close to metro and shops. my sister and i really enjoyed the breakfast, it was particulary good! a good selection of food and drinks and all reasonable priced. the rooms were cleaned everyday and staff were accommodating when we needed extra teabags etc. the hotel is in a good location, the airport bus stops outside, you can also get the yellow sight seeing bus across the road, the metro stations are close by and you can travel to different places in Lisbon pretty easily. Staff were helpful with travel and sight seeing tips too. the only thing is, the room has a small wind which could not be opened, this was not a big issue but the room was a little dark. i would like to stay at Novatel Lisbon again when i travel to Portugal.
Stayed here whilst attending a business conference in Lisbon. Facilities were adequate and clean. Used the gym for four days which was small but well maintained. the food was nice with a good selection of fresh vegetables and salads. Staff were helpful and happy. Unfortunately didn't get chance to use the pool but found a couple of quality shopping centres, one was within walking distance, the otherca short taxi ride away. Would love to visit again and would recommend the hotel to everyone reading trip advisor.