We had trouble when we were checking in. My husband and I booked for a double but I just had a hunch that he checks the room first. The hotel has given us a room that has 2 tiny single beds and that they can't do anything about it because they are full! Having been working in the hotel industry for years, I knew that since it was the hotel's fault for not following up the guest request, they could do something about it. After negotiating for a while, they were able to give us a double room but had to move to another room the following night as the bathroom was so tiny that you can't even hardly move. We stayed there for 3 nights... I didn't mind moving as we were told that the 2nd room was meant to be one of their best rooms. Our other tourmates weren't happy at all with their tiny rooms because they could hear the noise next door. I love Lisbon but definitely will look for another hotel next time.
- Official Description (provided by the hotel):
- When convenience is of the utmost importance the VIP Inn Berna Hotel, with 240 rooms all equipped with the most modern facilities, is the ideal choice among hotels in Lisbon. The Hotel also features conference facilities for you to hold any event. Near the Bullfight Arena “Campo Pequeno”, only a few minutes from the Historical Center of Lisbon and the International Airport. Near the Hotel one may find access to public transportation such as bus, taxi, underground and train (less than 100 meters). ... more less
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- Also Known As:
- Vip Hotel Berna
- Berna Hotel