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“Elegant and charming”
Review of Hotel Lisboa Plaza

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Hotel Lisboa Plaza
Ranked #49 of 248 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
Nyack, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Elegant and charming”
Reviewed 27 July 2013

Beautifully designed, great Lisbon location, and staff that couldn't be more helpful. The breakfast was over the top fantastic from literally soup to delicious yogurt, fruits, meat, eggs, bread and pastries. Will stay there every time I am in Lisbon.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,329 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
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English first
Brampton, Canada
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 July 2013

I stayed at Hotel Lisboa for 4 nights with the family. It is a nice hotel close to the metro and eating places. The staff are friendly especially at the reception. The breakfast is okay nothing to rave about. However the staff serving the breakfast are very grumpy especially if you are there early i.e at 7.30am. It feels like they are forced to do that job. On 2 of the 4 nights the housekeeping staff did not replenish my soap, bath gel, hand cream and shampoo. I don't know why. Had to call the reception and they got me the soap. This happened for 2 consecutive nights. Ovarall it was a good experience. I would recomend this hotel to a business traveller and to vacationeers.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Darryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageLisbon, General Manager at Hotel Lisboa Plaza, responded to this review, 26 July 2013
Dear Guest,
Thank you very much for sharing your stay with us. We were pleased to know that you liked our location and the Hotel overall.
We are very sorry that not all went the way it should. We took good note of your comments and will keep on working hard to avoid those situations from happening in the future.
Looking forward to welcoming you again and offer you a fully satisfactory stay.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 July 2013

A nice hotel on a small side-street to Avenida Liberdade (a very nice avenue) and on walking distance to the city centre. The staff was very nice and helpful. Behind the hotel there is a nice portuguese restaurant called A Gina, which we also recommend.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisboa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 July 2013

We stayed at the Lisboa Plaza for a week and would not hesitate to go back again. Good location just off Lisbon's main avenue and an easy walk to shops, restaurants etc. The room was comfortable, airconditioned and very clean, with plenty of hot water and a bath as well as shower (nice to soak in after a day's sightseeing). Staff were very friendly and helpful and there were a number of little extra touches such as jugs of iced water in reception if you came in hot and thirsty, and a roof terrace on the fifth floor with soft drinks honesty bar. The hotel is very calm, well run, with old-fashioned service in the nicest sense, and a great place to relax from the cares of normal life - particularly the bar. The breakfast buffet is superb and very well run, and is from 7 to 11 so you don't have to rush to get up. I noticed that a previous reviewer had complained about breakfast staff not catching the eye - they are there to ensure that a very busy breakfast runs smoothly which they do superbly, and they ARE helpful if you need to approach them e.g. the coffee had temporarily run out and when the server had a fresh jug she came over to our table and poured fresh cups for us straight away. The hotel can arrange couples' massages/treatments at a local spa and were very helpful about that as well.,

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LDreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 July 2013

The hotel is centrally located for site seeing, shops, metro & restaurants. Tastefully decorated the hotel is true 4 star accommodation. Breakfast is first class with lots of choice. Comfortable rooms although on the smallish side. Can be a little noisy if you are adjacent to a room with a family. Otherwise highly recommended.

Room Tip: We chose a fifth floor room on the same level as the sunning area & soft drinks bar.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2013

I stayed at Hotel Lisboa Plaza for eight nights. That was my first stay. Very good location for sightseeing. Metro station 'Avenida' is three-minutes walk away. The city center where there are many stores and restaurants is within walking distance, for ten minutes or so.

The room has everything of my requirements: free Wi-Fi, hair dryer, in-room safety box, slippers etc..

The breakfast was optional for Internet reservation. I'm glad I decided to add it.
It has a wide variety. Each of them is tasty, particularly cakes are so nice. Sweet cakes in breakfast?...yes, try them at Hotel Lisboa Plaza. If there would be more vegetables, I were more happy.

Though near the busy street 'Liberdade', the room is quiet and relaxing. It is convenient size, in warm color, cleaned well everyday. Both bed and pillow are comfortably soft. However I've been surprised to know the laundry charges in Lisbon were so expensive, in fact they were well reasonable at this hotel.

The best point of Hotel Lisboa Plaza for me is warm and friendly staff. I felt they were observant to each guest. It was much helpful to act immediately and pleasantly when I requested something.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penguin_walk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2013 via mobile

Excellent location near all downtown tourist locations, great rooms, excellent common areas, and one of the best breakfasts I've seen in an hotel (and free!). Totally recommended! Will stay here again!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hdribeiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeritageLisbon, General Manager at Hotel Lisboa Plaza, responded to this review, 23 July 2013
Dear Guest,
Thank you very much for sharing you recent stay with us. We are very pleased to read such a nice feedback.
We would like to clarify that not all tariffs and packages have free breakfast. In our site you may choose from several options with different prices.
Thank you once more and we hope to have the opportunity to welcoming you once again to the Lisboa Plaza.
Yours sincerely,
Diogo Laranjo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lisboa Plaza

Property: Hotel Lisboa Plaza
Address: Travessa do Salitre 7 | Avenida da Liberdade, Lisbon 1269-066, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Lisbon
#24 Family Hotel in Lisbon
#31 Romantic Hotel in Lisbon
#44 Luxury Hotel in Lisbon
#52 Business Hotel in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Lisboa Plaza 4*
Number of rooms: 106
Official Description (provided by the hotel):
Hotel Lisboa Plaza is owned and managed by the same family since its construction in 1953 and is located just off Av. Liberdade, in the historic center of Lisbon. Lisbon charm is felt inside the hotel: the Portuguese decor, the different ambiances, the care towards the guests - your friend's home in the heart Lisbon. Rooms vary in decor and size (from standard to superior and suites), all equipped with free Wifi, LCD, electronic safe and individually controlled air conditioning. The rooms have been fully refurbished in 2015 in our traditional style. ... more   less 
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Also Known As:
Lisboa Plaza Hotel
Lisboa Plaza Lisbon

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