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“Beautiful modern hotel” 5 of 5 bubbles
Review of Brown's Downtown

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Brown's Downtown
Ranked #53 of 247 Hotels in Lisbon
Certificate of Excellence
Munich, Germany
Level Contributor
70 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Beautiful modern hotel”
5 of 5 bubbles Reviewed 6 December 2012

Stayed 3 nights for a city break and it was perfect. It's in a great location in downtown Lisbon and just a minutes walk from the Metro and easy enough to walk to most places from there.

Reception area is very modern and has a relaxing atmosphere with free tea and coffee available at all hours. Excellent informative staff and free WiFi throughout.

I had the small room and it was plenty big enough, although I travel light and only had a small bag. The room was fantastic - lovely comfortable double bed (could be 2 singles), an iPad AND an iMac, nice decor and very clean. The room also has a small kitchenette which I thought was a bit needless but I guess some people may find it useful (hob, sink, fridge and kitchen utensils).

You could hear what was going on outside the room, but it didn't disrupt or awaken me in the night.

Another excellent choice thanks to TripAdvisor.

  • Stayed December 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank leemwarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações com clientes at Brown's Downtown, responded to this review, 22 January 2013
Thank you for being our guest.
We appreciate your comments on our modern facilities and are glad to hear that our hotel was an excellent choice for your stay in Lisbon.
We hope to see you again in Brown’s Downtown Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Perth, Australia
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 6 December 2012

Wonderfull place. Stylish rooms, small but comfortable, good AC, great rain shower, decent loungie feel lobby. decent location, not far from retail, some street parking. Close to metro, walking distance to tram 28, bairro alto, chiado.
A couple of very friendly staff at reception who spoke excellent english too, when we didn't speak portuguese.
I recommend, as i'd likely return.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mozeca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações com clientes at Brown's Downtown, responded to this review, 22 January 2013
Thank you for your nice review.
We appreciate your recommendation and your wish to return to our hotel. Let us suggest the month of June, since the 13th June is the Lisbon’s holiday, with parades, folk festivities, street entertainment, etc.
We hope to have you back in Brown’s Downtown Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 November 2012

We stayed at Brown's hotel between 16 Nov and 18 Nov and it was a very pleasant stay. The room was comfortable with fast internet connection. Excellent location - next to Metro, Rossio, shops etc, can't really ask for more for this price. Extremely friendly staff and they were very helpful giving good travel advice.

The downsides were bathroom a little doggy. The bathroom was flooded after showering and the extractor fan wasn't working. Air con was a little noisy.

Really love this boutique and will definitely come back.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações públicas at Brown's Downtown, responded to this review, 15 January 2013
Thank you for your review.
It is nice to hear that you had a “very pleasant stay” at Brown’s Downtown Hotel, despite the downsides.
We hope to have you back in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 November 2012

Nice hotel and nice rooms with large bed and Ipad + Imac in every room with internet access.
Stayed there for 5 nights, had a medium size room (from the hotel categories, being small, medium or large). Great location, central for everything, metro, train, bus, restaurants.
Room was not the biggest and bathroom was definitely a tight squeeze and too small. Great shower though. Reception is great, they like the good music too and it is great to go down there with a bottle of wine, sit back and relax. There is a good ambiance and plenty of space to sit in comfy sofas.
Rooms are quiet noisy and you don’t want to talk too loud, you can hear everything and also people walking in the corridor.
We were on the 3rd floor and our room had 1 window/balcony, but the room lacked day light and was quite dark. The window/balcony was unfortunately facing the internal yard between the exit stairs and the restaurant next door and so no light coming trough and no sight to look at. People were smoking in other rooms beside us and it smelt like they were actually smoking beside you. the smell was either coming from underneath the door or the combined air vent. But these were just minor details. Oh yeah, we had no breakfast included in the deal and had breakfast a couple of doors down on Rua Augusta in Pastelaria Casa Brasileira every day, it was great and friendly people there. They have lots of pastries, you can get your breakfast for as little as 4 euros with 2 pastries, a freshly squeezed orange juice and a Bica (expresso).
Overall, I would definitely reuse this hotel and recommend it despite the minor details. For the price they charge, it is a great deal. Lisbon is great and Pastelaria Casa Brasileira definitely a place i would return if in Lisboa again. Try Cascais and Sintra, these are places worth visiting.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank t f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações com clientes at Brown's Downtown, responded to this review, 16 January 2013
Thank you for being our guest.
We appreciate your comments about the reception of the hotel and regret that there were some details that let you down.
We hope to have you again with us, to give you an experience in a room facing the main street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dublin
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

As Boutique hotels go, this has to be one of the better ones. The rooms are quirky but fitted out to hi tec standards, although the WiFi in our room was a bit flakey and so I checked my emails in the spacious lobby.

The entrance to the oneway street Browns is located on, was difficult to find and so we ended up putting the car in a nearby underground municipal carpark and taking a taxi to the hotel.

There are numerous restaurants and bars within easy walking distance of Browns. The price of €90 for our room was about right, but the surprise came when I retrieved our car from the carpark - €32 for just over half a day!

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LisDoonVarna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações públicas at Brown's Downtown, responded to this review, 11 January 2013
Thank you for recommending Brown’s Downtown as a boutique hotel.
The central location of our hotel means that our guests do not need a car to visit the most tourist attractions of Lisbon. There are also many public transports in the nearby, and when our guests need, we also provide a rental car service. The best advice we think we may give you for the next time you come to Lisbon is not to bring a car to the city centre.
Hope to have you back in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 14 November 2012

Pros
- Location, location, location: you're walking distance to many places and a subway station. The street is very quite
- Great deco - the lobby has great ambience, is very trendy. Also the room has very nice deco, cool pictures
- Bed is super comfortable
- Staff is very friendly, and even though I speak Portuguese I could see them speaking English and French with other guests. They also helped us with resto reservations and gave us tips on what to do, always friendly and accurate
- Price - we paid circa 80 euros per night wihtout breakfast
- Internet wifi available throughout the hotel, good speed
- They have an ipad and an imac in the room!

Cons
- Room is a bit small... You have a tiny kitchen which I'd rather they had made a larger closet to put clothes and the luggages
- You can hear your neightbors... it's not fully sound proof

Room Tip: They have 3 sizes, we stayed in the small one, I guess if you have a lot of luggage you need a big r...
See more room tips
  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnitaBrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações públicas at Brown's Downtown, responded to this review, 10 January 2013
Thank you for your nice comments about our hotel.
Besides your pros about location, decoration and technology, it makes us pleased to hear your compliments about our staff, our best asset.
We hope to see you again in Brown’s Downtown Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 November 2012

The lobby is beautifully decorated but hard to spend any time in due to the cigarette smoke wafting through the air. The room was great although the bathroom was small with a slight smell of sewage at all time. The location was great. Quiet but close to bars and restaurants

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bekah07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao G, Gerente de relações públicas at Brown's Downtown, responded to this review, 17 December 2012
Thank you for your review.
We regret your comments about our hotel, because we really care for our clients.
We hope to have another chance to please you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brown's Downtown

Property: Brown's Downtown
Address: Rua dos Sapateiros 69-79, Lisbon 1100-576, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Family Hotel in Lisbon
#42 Romantic Hotel in Lisbon
#60 Business Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Brown's Downtown 3*
Number of rooms: 36
Official Description (provided by the hotel):
Brown's Downtown Hotel is the coolest hotel in Lisbon downtown.Staying in our hotel means to undergo singular sensations. The building dates from the XVIII century, but is completely rebuilt with contemporary lines and materials. The lobby combines pieces of well-known designers, good music and an informal reception. Trendy rooms, equipped with up-to-date technology and a functional kitchenette are offered to ease our guests' stay.Brown's Downtown is design. Brown's Downtown is hi-tech.Brown's Downtown is smiling staff. ... more   less 
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Also Known As:
Brown`s Downtown Hotel Lisbon

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