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“Good but unpleasant surprise”

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Brown's Downtown Hotel
Ranked #57 of 251 Hotels in Lisbon
Certificate of Excellence
Bilbao, Spain
Level 6 Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good but unpleasant surprise”
Reviewed 25 November 2013 via mobile

I wish I could give it a good rating because the hotel room was really nice. Unfortunately our room, 506, had a very strong and unpleasant smell coming from the bathroom plumming. Apart from that there was almost no hot water if you showered late. This is why I have to give it a lower rate. Bedroom was great, service was very nice and the location is very good.

Stayed November 2013, travelled with friends
Helpful?
2 Thank Bilbotruska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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859 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
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Prague, CZ
Level 6 Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 November 2013

Well located this nice hotel is a very good base for a week-end of discovery of Lisbon.
Many restaurants, bars and touristic destinations around.
Our room was quite small, but functional and Imac and Ipad were at our disposition in the room.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick-Prague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 November 2013

Great location in the center of Lisbon. Clean, quiet, and close to the metro station and within walking distance from the main attractions.
Helpful and warm staff.
It had everything we needed.
Certainly would stay there again and highly recommend it.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lory-italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level 4 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 November 2013

For design buffs at a reasonable price, good location at Baixa, walking distance to Chiado and Bairro Alto. Free wifi and iPad and IMac in the room. Noise isolation is less than ideal. And kudos to the front staff, very professional and helpful. Missed having a breakfast option.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RodrigoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 November 2013

Although my wife and I visited Lisbon last year, I was glad to see the continued positive reviews for this hotel. It is very well-designed to take care of all needs in a fairly small space, including a kitchenette with all of the necessary utensils, and a computer with internet in the room. It also had a small balcony to look out onto the quiet street below. The price seemed quite reasonable for the amenities provided. The staff were helpful in making recommendations for shopping and transportation ideas. The 24 hour coffee machine was also welcomed. I look forward to visiting the lovely city of Lisbon again, and would easily choose to stay here again.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 November 2013

This was a great hotel location. Everything was within walking distance. The hotel was clean, had cool apple products to do research of needed, and great service. I hope it will be this way on my next trip to Lisbon

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetChic11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2013

The hotel itself is great! Small and cozy, perfectly located close to the metro station in the very city centre on a quite street. Management of the hotel has a great ideas: very nice lobby with free cofee and old magazines, unusual reception, fancy perfume all around, good design of the publik areas and the room itself, Apple computer in the room, iPad, iHome, vintage radio, speaker system in the ceiling and lots of other nice stuff.
BUT half of those was not working! iPad in our room was damaged and required for password to enter. Radio was not working. So we had all those cool gadgets in our room, but could not use it!!! Dissapointing. Besides one light spot was not working. When there is only two in your room, this turns to be important. We applied to very nice reception guys 2 times, they promiced to fix it next morning, but did not happen. In the end we just gave up.
Ah! and when you take shower, you get a small pool in your bathroom :-)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anastasia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brown's Downtown Hotel

Property: Brown's Downtown Hotel
Address: Rua dos Sapateiros 69-79, Lisbon 1100-576, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Family Hotel in Lisbon
#42 Romantic Hotel in Lisbon
#60 Business Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Brown's Downtown Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Brown's Downtown Hotel is the coolest hotel in Lisbon downtown. Staying in our hotel means to undergo singular sensations. The building dates from the XVIII century, but is completely rebuilt with contemporary lines and materials. The lobby combines pieces of well-known designers, good music and an informal reception. Trendy rooms, equipped with up-to-date technology. Brown's Downtown is design. Brown's Downtown is hi-tech. ... more   less 
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Also Known As:
Brown`s Downtown Hotel Lisbon

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