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“Downtown location and friendly staff”

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Brown's Downtown Hotel
Ranked #62 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed 9 April 2014

The hotel is right down the center of the lower city, close to the main shopping area and a few feet from a subway stop. It is very nicely decorated, full of design furniture. In the room you will find a nice big apple computer, tv and even a small 'kitchen'. Wifi is everywhere.

Reception staff is very friendly and helpful.

For 10 euro you can buy a breakfast voucher that you can use in their separate 'bar' just across the street, but if you do not each too much or want variation I suggest you forget about that and arrange your own.

Room Tip: If you don't like small elevators or walking a lot of stairs, choose one on the first floor.
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  • Stayed: March 2014, travelled as a couple
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1  Thank R_Winkels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 - 299 of 895 reviews

Reviewed 8 April 2014 via mobile

Excellent location for everything cool decor and small but well kitted rooms
The IPAD & MAC in the room really helps
The WIFI was VERY unreliable in room except in the lobby despite many reminders
The AC in the room didn't work so we relied on the fan
This was April & 24•C
If this was summer....

Stayed: April 2014, travelled as a couple
2  Thank thesensuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Nice atmoshere and hip designed. Very friendly and helpfull staff. Free coffee in the lobby. Tastefull trendy rooms with wonderfull details. Most batrooms are too small and ours smelled. Go for a room streetside or better..take a suite on the 6th. They are double the size and have a great view over lisbon. Well worth the small difference. Breakfast is in the
cafe on the corner.

  • Stayed: March 2014
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Thank CHK1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014

Browns downtown is fabulous. I was initially hesitant to book this place as it was rated 3 stars on Agoda and higher priced than the four stars Double Tree Hilton, but I am very happy I chose Browns Downtown.

The lobby is cute and there's a vending machine for free coffee, tea... I've been getting coffee every single day and twice.

Customer service here is fab too. They're warm and helpful. Coming from Asia where most hotels bend over backwards to provide you with the best hospitality, I would say the team here is comparable. Very nice and friendly.

Room - I booked the medium size room for two people. And it is roomy and has no view. Linen is clean and there's a pillow menu. Tv, mac and iPad here works great.

My only concern is the bathroom. The shower door doesn't close properly and so water leaks out to the washroom floor. I hate that! And you can't close the bathroom door entirely when you want to shut the shower door. Then the default is the rain shower which you will splashed with freezing cold water before the water heats up.

There's also a kitchen in the room which makes for great re-heating of leftovers. It seems like kitchen isn't part of the clean up but it's not a big deal, I think many places in Europe work like that.

Overall a big thumbs up to browns. I will definitely stay here again.

  • Stayed: February 2014
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2  Thank Marlene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

My stay at the Brown's Downtown Hotel was one of the best during my 3 week trip in Europe. The hotel is in the heart of the downtown area and is accessible to all tourist attractions and public transit. The taxi dropped us off in front of the hotel and It was almost hard to find. The exterior blends in with the rest of the surrounding buildings and does not give off a grand entrance feel. It is tucked into one of the side streets near the pedestrian promenade where the are plenty of shops and restaurants. When entering the lobby, you are greeted with lounge style music and ultra modern sitting areas which are inviting to plan out your day trips around Lisbon. The staff is very friendly and willing to answer any questions that you have. They even gave you a list of their favorite restaurants and attractions in the area. The rooms were very clean and equipped with technological equipment that I don't even have in my own home. Our room had an iPad and desktop Mac computer which I am pretty sure all rooms have. The bathroom was kinda a tight squeeze, stand up shower only, with minor drainage issues (don't take a long shower or else you will flood the floor!) and a sink without counter space.

I really don't have any complaints about this place. I don't remember the exact price, but I know it was reasonable. I would recommend to any friends or family who will be traveling to Lisbon.

Stayed: August 2013, travelled with friends
Thank Kurt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

We have just return from our 4-night trip at Lisbon. We stayed at this hotel in a Medium room. The price (non refundable) was perfect - just at the cost for one night if we had choosen refundable rate. The room is quite large for european standards. Also there was an iMac in every room, a small kitchen and everything was modern etc..Like the pictures. The problem was with the bathroom that smelled from the water that stayed insided due to bad sealing. Also the price for the breakfast (we hadn't but it was i think about 15 euros per person - served at a nearby cafe) was pricey. The hotel is 50 meters from Baixa-Chiado Metro station and near the major city attractions (Alfama, lots of view sites, Plazas, Bairo Alto etc). From this view the choise was excellent.

  • Stayed: January 2014, travelled as a couple
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1  Thank DamianosChronakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

The hotel is right in the heart of Lisbon, you can enjoy the city only steps away from the hotel's door. The hotel atmosphere is cooling down your tension after explore the city with its modern yet comfortable accommodation.

The staffs are excellent, but only 1 person who standby serve the guest. The guy in the reception desk also give concierge service, so you have to queue sometimes only just to pick your room key.

Another thing is, the bathroom is too small, the water is allover the place after shower, and the shower door hit another door when you open it. You have to be careful.

But over all I love this Hotel.

Room Tip: The highest room is not accessible by lift, you have to take steps 1 floor to the rooms
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  • Stayed: October 2013, travelled with friends
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Thank ArienAbdisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brown's Downtown Hotel

Address: Rua dos Sapateiros,73, Lisbon 1100-576, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Family Hotel in Lisbon
#42 Romantic Hotel in Lisbon
#60 Business Hotel in Lisbon
Price Range: £61 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brown's Downtown Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Brown's Downtown Hotel is the coolest hotel in Lisbon downtown. Staying in our hotel means to undergo singular sensations. The building dates from the XVIII century, but is completely rebuilt with contemporary lines and materials. The lobby combines pieces of well-known designers, good music and an informal reception. Trendy rooms, equipped with up-to-date technology. Brown's Downtown is design. Brown's Downtown is hi-tech. ... more   less 
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Also Known As:
Brown`s Downtown Hotel Lisbon

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