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“Great disappointment”

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Casa do Patio by Shiadu
Ranked #8 of 238 Lisbon B&B and Inns
Certificate of Excellence
Warsaw, Poland
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Great disappointment”
Reviewed 6 January 2014

I almost feel sorry to write our real experience - we have chosen this hotel based on great opinions of other travelers who visited the hotel before us and they were in great majority excellent. The bigger was our disappointment ...
Hotel is located in old part of Lisbon with very narrow streets, small local shops. I understand that many people find that climatic but the dirt all around, devastated houses and streets we have not found climatic but just not nice.
The owners/managers of the hotel are fantastic, nice and helpful. But this cannot compensate our subjective impressions: the room we got had 2 floors, with living area, kitchen, 2 bedrooms, bathroom and separate toilet - sounds great but the bathroom and toilet were extremely tiny, the only place to put clothes were either the table in the living room or floor around beds. But the worst thing was to feel humidity and mustiness all the time. You could open the window or door but when it is raining cats and dogs outside you would have immediately a lake in your room.
Breakfasts were actually optional to eat in the hotel, we decided to order them and they were nice with fresh orange juice, fresh bread, rolls, tasty pineapples, melons and oranges and Portuguese sweets. But if you stay couple of days you start dreaming about some more variety, f. ex. eggs, sausages, some vegetables ....
Rooms are supposed to be cleaned every 3 days incl. towels' exchange - we were somehow forgotten and there the clean service was offered in the last day of our stay, in rainy weather our floor was just a mess.
Summarizing – if you like corporate comfort, professionalism or if you plan to come to Lisbon with a car (no parking available even in the neighbourhood) I suggest not to take this hotel. If you are young (or feel like that), look for familiar atmosphere at the hotel you would probably feel well there.

Stayed December 2013, travelled with family
Helpful?
2 Thank Krzysztof R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Sevilla La Nueva, Spain
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 December 2013 via mobile

The owners/managers were amazing. Good pointers on where to go to experience an authentic Lisbon experience. Made reservations for me at Povo to listen to Fado. Was very non touristy and had lovely tapas. Definitely recommend stating here and the breakfast included freshly squeezed orange juice, nice!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
1 review
Reviewed 11 December 2013 via mobile

An excellent choice casa do pátio is fantastic. The room and the service are very comfortable and nice.
The location is in the heart of Lisbon in a typical área.
The team were very friendly and provided all the information we nesses.
Special thanks to João and Magda

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Esquimonalua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainfield, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2013

Magda, Juan, Hugo and Alexsandra took good care of us...from breakfast to where to go, what to do and how to get to know Lisbon. We keep speaking to each other and our friends about how wonderful our trip was and how much we enjoyed Lisbon. It is beautiful and charming. The staff and accommodations at Casa do Patio made our visit so great! They are all warm, welcoming and so helpful and our rooms were very comfortable, modern and clean. The beds were great and we so appreciate good beds!. Breakfast was a delicious meal ! Every thing surpassed our expectations; Howard & Ellen really enjoyed our stay with you and will return to Casa do Patio when we come back to Lisbon!

Room Tip: we stayed in two, liked them both!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, MA
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 December 2013

Casa do Patio has handsome, contemporary rooms and the breakfasts are amazing. But most remarkable are the warm, welcoming staff. Magda and Juan made great recommendations about things to do and see. Their great customer service helped us to relax and enjoy Lisbon. Casa do Patio is tucked away in Barrio Alto, and part of its charm is that it's location is elusive. Once you find it, you'll go back.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytraveller01605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 November 2013

We stayed in Casa do Patio for 4 nights and left as two very happy, Lisbon-loving tourists! The accommodation itself was perfect: spotless, spacious, perfect location and delicious homemade breakfast every morning. But on top of that, the staff are incredible. We were really impressed with the personalised, warm, friendly reception we got from each and every skilled and multi-lingual staff member we met. Adriana, Magda, Daniel, João and Sergio...thank you so much for all your help and for such a wonderful holiday! We hope to go and visit you again soon :-)

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ailish_Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 November 2013

I had the joy to spend 4 nights in this wonderful place. The place is incredible. Very young, friendly and helpful staff ! They constantly go out of the way to help the guests ! I had a very cozy little studio, just perfect for two ! The rooms are extremely clean. Absolutely no noise ! All important attractions are in walking distance. Even if you do not want to walk, there is a tramway stop only a couple of streets away. There is also plenty of good restaurants near by. Be sure to book a room with breakfast. It is excellent. On top of all of this , Casa do Patio has very affordable prices ! Do not hesitate to book this place. The only bad thing about this place is having to leave sometime....

Room Tip: All Rooms are good !
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baratoblau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa do Patio by Shiadu

Property: Casa do Patio by Shiadu
Address: Travessa do Caldeira 19 | Patio Das Parreiras Porta 20, Lisbon 1200-084, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Kitchenette Airport Transportation
Hotel Style:
Ranked #8 of 238 B&Bs / Inns in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Casa do Patio by Shiadu 4*
Number of rooms: 16
Official Description (provided by the hotel):
Shiadu Boutique Guesthouses started in 2007 and is a trademark for "refined" guesthouses, combining the provision of comfort and elegance with a customer service completely dedicated to each of its customers. In Spring 2011, Casa do Patio by Shiadu, the third Shiadu guesthouse, welcomed its first guests. "Wow!" Is the first thing you'll say when you come into the patio for the very first time! This is a wonder that you will not easily find because it is hidden and protected right in the heart of the Santa Catarina neighbourhood, 5 minutes walking distance from Chiado, Bairro Alto and the No. 28 Tram to Alfama. It is on this patio, called Patio das Parreiras, that you can every morning enjoy our delicious home-made breakfast, get all the tips and advice on how to uncover Lisbon and relax at the end of the day by savouring some typical Portuguese snacks... For your stay you have the choice of several options that range from a double suite to a family room or even an apartment with kitchen (lodging 2 to 4 people) with direct access to the patio or via one of the nearby buildings located next to the patio. You may be lost for choice when looking at the various options but with regards to customer service at Casa do Patio, there is only one possible option: a total commitment which will offer you a most memorable stay in Lisbon! Follow your instinct and we will be waiting.... ... more   less 
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