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“Nice Hotel Just outside Lisbon Centre”
Review of Olaias Park Hotel

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Olaias Park Hotel
Ranked #140 of 255 Hotels in Lisbon
Reviewed 15 July 2013

The Altis Park was an 18 floor highrise hotel conveniently located between the airport and Lisbon Centre. The metro ride to either is about 15 minutes and it is about 5 minutes from Oriente station and Vasco Da Gama mall. From the minute we drove up we were greeted by Jorge an extremely helpful and professional doorman. Reception also was very helpful and professional. We were on the 17th floor and had an excellent view over the river and the Vasco Da Gama bridge. There were three very comfortable beds and the room was very spacious and clean. Although there is no pool on the property, guests are invited to use the pool a short walk away at the recreation centre for free. Unfortunately, our weather was cloudy and cool when we stayed so we were unable to take advantage of the pool.

A Pingo Doce grocery store is a minute away and a café is next door. The metro is right outside the hotel.

We enjoyed our 2 night stay. The hotel is very clean and the rooms are very quiet. It is convenient if you don't mind using the metro.

Room Tip: Higher floors have best views.
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  • Stayed: July 2013, travelled with family
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1  Thank smilotome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 20 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service.

Hope to see you at Altis Park Hotel once you visit Lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 11 July 2013

Altis Park is a very good 4 star hotel conveniently located near Lisbon Airport and with a metro station outside. A small shopping centre is 200 metres away which has most requirements including a self service laundry. The staff speak 2 to 3 languages including English. Restaurant and bar are good value as was the breakfast.

Room Tip: Most rooms are good value.
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  • Stayed: June 2013, travelled as a couple
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Thank Cheryl N B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 15 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service.

Hope to see you at Altis Park Hotel once you visit lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2013

A nice four-star hotel. Very courteous and helpful staff. Clean rooms, firm beds and no problems with the AC. Three afternoons were over 100F, the AC was more than adequate. Very close to Metro stop with quick acess to the convention center and the airport. Breakfast was included. Lots of choises, but the same day after day after day. If we return to Lisbon, we will stay here.

  • Stayed: June 2013, travelled on business
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Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 15 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. We are all very happy with it.

Hope to see you at Altis Park Hotel once you visit lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2013

Overall the hotel is average. If you are looking for a budget option, this may be a great choice for you. The problem I have is this hotel lists 4 stars under its logo. Laundry services are not offered on weekends, and the gym is closed on weekends as well. This is not 4 star service in my book. One lady in our travel group had inadequate air conditioning in her room.

  • Stayed: July 2013, travelled solo
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Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 15 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service.

Hope to see you at Altis Park Hotel once you visit Lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2013

The rooms were clean, AC wasn't adequate, free wifi in the lobby. The price was right, quite location and very convenient to metro and airport. Breakfast was included with our room and it had a large variety of options. Minibar in room, restaurant in hotel, and grocery store and other dining options nearby.

Room Tip: Pillows were very firm. Top floors have view of the bay.
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  • Stayed: June 2013, travelled as a couple
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Thank casajasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 1 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. We are all very happy with it.

Hope to see you at Altis Park Hotel once you visit lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2013

Normally we stay in a different hotel in Lisbon and we booked this one because the one we normally use had prohibitive prices for our stay (due to a congress happening in the area, we were told). I wasn't particularly excited about staying at this hotel as the location did not seem interesting and nor did the hotel (even though, really, we just needed a clean bed for the night).
As it happens we decided to extend our stay and arrive a night early. The reservations team was very helpful and replied to my emails a few days before very promptly. I had booked our room many months ago and to extend I was first offered a much higher rate for the 2nd night but they soon sorted it so that we could have similar rate and then proceeded to offer us breakfast for both nights (which we had not booked).
This is not a central hotel but the metro is just outside and I found this very convenient. Olaias metro station is also very impressive (huge and colourful).
I can't speak highly enough about the staff. The other hotel we used had very cold and distant staff. This one had young, friendly and chatty staff. The guy that checked us in gave us option of which floor we would prefer. We prefer not such high floors even though the lower floors do not have wi-fi connection (bear this in mind...I believe it's from the 7th floor that you start getting wi-fi; you have free internet by cable on lower floors and free wi-fi in the lobby).
I also had the chance to observe and listen how the receptionists were dealing with guests requests while sitting in the lobby using the internet, and again I found them very polite, friendly and helpful.
The bedrooms are very spacious. We were on the 5th floor and had a decent view over the Tagus river but that wasn't the focus. Breakfast area and staff were also very professional and breakfast had everything for all tastes.
We're definitely going to use this hotel again for our Lisbon stays. We sometimes stay in Lisbon before an early flight and this is ideal to get to the airport. It's just a few stops away in the metro.

Room Tip: Choose higher rooms for wi-fi access and view over Tagus river (some rooms do not face the Tagus, on...
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  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank greenlady77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 1 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. We are all very happy with it.

Hope to see you at Altis Park Hotel once you visit lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2013

A good hotel for business, well situated with good communications via Metro to the centre, and also with sites to park the car. The only thing is that it doesn't have wifii in the rooms (only Cable) so you don't have teh choice to connect the Smartphone to the internet.

  • Stayed: June 2013, travelled on business
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    • Rooms
    • Cleanliness
    • Service
1  Thank Miguel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernardoN686, General Manager at Olaias Park Hotel, responded to this reviewResponded 1 July 2013

Dear customer,
Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. We are all very happy with it.

Hope to see you at Altis Park Hotel once you visit lisbon again.

Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Olaias Park Hotel

Address: Avenida Engenheiro Arantes e Oliveira 9 | Lisboa, Lisbon 1900-221, Portugal (Formerly Altis Park Hotel)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#82 Family Hotel in Lisbon
#104 Luxury Hotel in Lisbon
Price Range: £52 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Olaias Park Hotel 4*
Number of rooms: 300
Official Description (provided by the hotel):
The Olaias Park Hotel is a 4-star hotel near Lisbon airport (10 minutes), ideally situated for events. 300 rooms, 11 meeting rooms, restaurants and garage parking. Located near the Parque das Nações, 10 minutes from Lisbon airport (5 km), Olaias Park Hotel is situated on one of Lisbon's seven hills with breathtaking views overlooking the city and the Tagus River. A highly functional 4-star hotel ideally suited for your business needs by its proximity to Lisbon airport as well as having a Metro station only metres from the door (Olaias Station - red line)with direct line to Airport and Parque das Nações. The Olaias Park Hotel offers a modern Business Centre with 11 fully equipped and refurbished meeting rooms plus a large Auditorium for 280 people. ... more   less 
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Also Known As:
Golden Tulip Lisbon
Lisbon Golden Tulip

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