The "Old" part of the hotel is beautiful. The rooms are nothing short of stunning and opulent. The breakfast buffet is in some spectacular rooms, which is really quite nice, first thing in the morning. The grounds are beautiful and well maintained. The staff is professional, but not particularly personable, except for the bell hops, who were nice and friendly .
The breakfast buffet is decent, but there is little variety from day to day. The scrambled eggs are extremely runny, usually a few scrambled pieces swimming in an ocean of yellow stuff. If you don't go early, they run out of items (like the veggies).
The regular rooms are not in the fabulous historical building, but in a newer addition, and in need of updating. They are small, the carpet had stains, as did the grout around the tub. The view, into the garden, was quite nice.
The biggest problem with the hotel is that there is pretty much nothing nearby. So, if you come back early from sightseeing, you're either stuck ordering from the hotel menu for dinner (small menu, but the food was good), or taking a cab back out to restaurants. Also, be aware that there is nickel and diming going on.
Mostly, I think that this hotel suffers in comparison with the one we had stayed in previously (Palazzo Zichy in Budapest, the best hotel experience we have ever had), so perhaps my review is a little harsher than it otherwise would be.
- Official Description (provided by the hotel):
- Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), PESTANA MANAGEMENT - Servicos de Gestao S.A., LoveHolidays, Hotels.com, Expedia, TripOnline SA, getaroom.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Pestana Palace Lisboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Palace Lisbon
- Hotel Pestana Palace