We spent 5 days in this hotel June 2012. The distance to the city centre was not to bad, although a taxi is to prefer ( about 5 Euro). We went by feet once, through the park, which was a nice stroll. Took some time though. The rooms were small, but ok. Most annoying was the lift! One small lift, that was busy all the time. Around breakfast it was no use trying, so we took the stairs to the 6th floor ( good exercise if that's what you're after).
Worst still, was the service at the reception. There could be up to three people working, but not one of them ever offering to help. It was necessary to call their attention if you had a question. Never a smile or a " good morning" in return when we tried. I once asked how I could get to Cascais, but the young girl obviously didn't understand much English, so she just looked at us as if we were from another planet. I managed to get the attention from a young man behind the desk, who did understand what I wanted. Of course I knew my pronunciation of Cascais was not exactly perfect, but it was still quite rude of the girl next to him to giggle when I tried.... Especially coming from a receptionist who is unable to understand English. I'm sory to say that this is the saddest crowd of receptionists I've ever met! As I said, the hotel is ok ( not more ), but with all the great people we've met in Portugal, I don't see any reason why I should ever have to face theese ones again.
- Official Description (provided by the hotel):
- Real Parque Hotel, the first hotel of the Real Hotels Group, invites you to start your trip in the Portuguese capital. Acquaint yourself better with your location and where to go in Lisbon.Real Parque combines the charm of classic environment with other modern and sophisticated.Whether with family, friends or at work, the Hotel Real Parque in Lisbon will guarantee an unforgettable stay. ... more less
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- Also Known As:
- Real Parque Lisbon