Having many top Tier cards for different hotels, it was our first stay from the 4th to 8th January at this wonderful property. From the start to end, perfect service. Truly one of the 2 best Hotels I have ever been in. Everyone remembers your name, service is proactive. Although we were already generously upgraded to a Junior Suite, we were not so happy with the corner room as there was no view and no second room for the baby. A short thought from Manuel who spoke to his boss and we were upgraded the next day to a One bed room suite. 115 sqm. Every day, there was a food surprise for the baby. The breakfast- what a dream of service and choice. Nobody said a word if you arrived at 10:15 hours, where most Hotels would remind you that they now close the buffet.
When we left the hotel(free parking) for a day trip, water was automatically brought. When we forgot to get the right diapers, they provided diapers and little bath toys for the baby.
The turndown service was also so pleasant-Deolina? played with our little baby and both enjoyed it so much. It was authentic and just great.
We had room service every day as our little princess had to sleep early and even here, the chairs were moved to the table. The Hotel has a great and pleasant pool and the running track at the top(yes, top) notes a view that you can only dream about. Everyone is so friendly, professional and the historical mixture of the 50's and the past mixed with the modern today is simply brilliant. I have seen thousands of 5 star Hotels, but this easily deserves a 6 star rating. Thank you to the Team, everyone of you made our stay very memorable. We will come again!
- Official Description (provided by the hotel):
- Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more less
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- Also Known As:
- 4 Seasons Hotel Ritz Lisboa
- Four Seasons Lisbon
- Ritz Lisbon
- Lisbon Four Seasons
- Lisbon Ritz