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“Solid 5* in Central Lisbon”

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Four Seasons Hotel Ritz Lisbon
Ranked #18 of 248 Hotels in Lisbon
Certificate of Excellence
Sao Paulo, SP
Level Contributor
142 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Solid 5* in Central Lisbon”
Reviewed 8 June 2012

it prety much follows the FS standard throughout the world. Not over the top luxurious, but very solid and reliable. It's very well located in Lisbon and is set on the building of the former Ritz Hotel, family owned. You don't give much by the looks outside, but it's very classy on the inside - not modern, but traditional and good taste.
Breakfast is great and also the room where it's served. I was upgraded to a huge suite with over 120m² and 3 terraces. service is impecable, front desk and concierge could not be nicer and more helpful. I didn't try the SPA, but it looks amazing! The gym on the rooftop has great views of Lisbon and is well equiped, although a bit old.
I would definitelly consider it next time I'm in Lisbon.

  • Stayed February 2012, travelled on business
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Helpful?
Thank Cadi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 20 June 2012
Ola from lisboa!
We were delighted to read the you enjoyed your stay with us, specially that breakfast is great and also the service is impecable, front desk and concierge could not have been nicer and more helpful.
We hope to host you again soon and that next time you get to experience the Spa!
Obrigada
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Traveller tips help you choose the right room.   Room tips (245)
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Paris, France
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 June 2012

everything was perfect ! really ... and a warm and nice welcome from all the staff
a wonderful and helpful concierge...

you feel better than being home.
could we give a six star label ?

Room Tip: with view on the east side of lisbon
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank jacques L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 20 June 2012
Ola!
We appreciate your recent stay and your comments.
Your review is really pleasure to read!
Happy that you stay was great and that you received a a warm and nice welcome from all the staff
ad found a wonderful and helpful concierge.
I second your motion on giving our Hotel a six star label!
Obrigada
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San Antonio, Texas
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 June 2012

Having stayed at the Four Seasons Florence last year, the Ritz Four Seasons Lisbon had a lot to live up to. The Florence hotel was top-notch.

I was very impressed with the service. I had asked for transportation from the airport to the hotel, and the driver was there waiting for me. I got in very early and was just expecting to be able to drop off my luggage in storage so I could start seeing Lisbon. Instead, even though it was only about 9:45 when I got to the hotel, the front desk staff let me actually check in and go to my room as soon as I got there. After a long trip with two different airport stops, it was great to be able to get into my room early and freshen up before going out and visiting the city.

I cannot say enough good things about the front desk service. They were always pleasant to talk to, courteous and efficient every time I asked for something. I never had to wait long, and they always seemed happy to talk to me.

My room was nice. It was a junior suite. I do wish that I had a better view, but hey, you can't have everything. The air conditioning was a bit tough to control; it would cool the room quickly sometimes, to the point where I had to put it up to the maximum temperature just to get the temperature back up to a level where I didn't freeze. But that problem only lasted for a day then I got the hang of things.

Breakfast was good, and I appreciated that the package I was offered allowed for either a complimentary buffet OR complimentary room service. I opted for room service, and enjoyed the food tremendously.

The only thing I wasn't as impressed with was room service. While service was prompt and very courteous, one time they forgot the butter for the bread, and another time I ordered apple crumble and they brought creme brulee. Just minor things, but at a hotel with a reputation for quality, a bit of quality control could be used when they bring the tray up to the room.

Overall, the experience at the hotel was great. And be sure to visit the fitness room even if you don't plan on using it. The views are incredible.

  • Stayed May 2012, travelled solo
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Helpful?
1 Thank Poopycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 20 June 2012
Ola from Lisbon.
Thank you for your stay and comments. I have shared your compliments of our staff with them and they were very pleased. I was concerned to hear about the air-conditioning and about the room service experience. Please know that we are looking into this and hope to improve it by your next stay.
Obrigada
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Boca Raton, Florida
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 May 2012

Stayed at the Ritz Four Seasons Hotel in Lisbon with a tour group traveling through Portugal and Southern Spain this May, 2012. The hotel staff was extremely helpful and the wait staff during the bountiful buffet breakfast was attentive and there for your every need. Kudos to those in the restaurant for doing such a good job. Lovely breakfast and good dinners as well.

The rooms were large and clean and had nice fluffy towels. The location of the hotel was not the best; however, taxi service was plentiful and relatively inexpensive.

We enjoyed our stay.

  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank lilifisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 1 June 2012
Ola!

We are grateful for your recent stay and for taking the time to review our property.
We are delighted that our staff was extremely helpful and the buffet breakfast was much to your liking. I have shared your comments with our staff.
It was also good to know that you found our rooms large and clean and had nice fluffy towels. We are sorry that you found that our location was not the best, but happy that this was overcome and not a hassle- taxi service was plentiful and relatively inexpensive.

We hope to see you in Lisbon again.
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Jackson, Wyoming
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2012

A truly top hotel. The staff and service could not have been better. This was greatly appreciated since we were making our first visit to Lisbon (and to Portugal, for that matter).

  • Stayed May 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank rgh_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 1 June 2012
Ola from lisbon!

I hope that this was the first of many visits.
I was happy to read that the staff and service could not have been better!
Thank you for your review and recent stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
139 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 16 May 2012

Nice room, executive room. Very nice outlook. Tranquil , neutral decor and spacious. Nice touch with DVD player in room for longer stay. Generally good food (hard to find in Lisbon) but please go easy on the dressing in the Caesar salad :) Soft beds..

  • Stayed April 2012, travelled on business
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Helpful?
Thank grinchee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 22 May 2012
Ola.

We appreciate you preference pin staying with us and your review and hope that next time we'll have the pleasure of hosting you for more than one night.
I'll be sure to pass your comments to our Bar staff regarding the Caesar salad.
On your next stay please remind us you found our beds soft, so that we can make arrangements for you.
Obrigada.
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Lisbon, Portugal
1 review
Reviewed 15 May 2012

Excellent ! Wondefull staying and memorable service!

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank teresagilferreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 22 May 2012
Olá Teresa,

Thank you for your review and recent stay with us.
We hope to welcome you again in the near future.
Obrigada!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Ritz Lisbon

Property: Four Seasons Hotel Ritz Lisbon
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Lisbon
#4 Business Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#16 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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